Bridget D Burgess, MD

Patient Feedback

4.871453 average rating from 585 reviews

• Very professional but also personable. Thorough and complete in her recommendations and future care.

  2026-07-08

• All went well. Very pleased.

  2026-07-08

• Knowledgeable, courteous respectful and friendly

  2026-07-04

• Dr Burgess is kind polite respectful and listens to everything I talk to her about she is the best ent doctor and helps me even time I see her she is a 10 for a caregiver thank you Dr Burgess [redacted]

  2026-07-04

• As a former physician's assistant and new and many physicians, I found Dr. Burgess to be an excellent provider and clinician.

  2026-07-03

• It was a good experience.

  2026-07-02

• Dr. Burgess is my "go to" at this facility and has never let me down

  2026-07-02

• She was wonderful

  2026-06-30

• Dr Burgess is a true professional and has been most helpful to me. I have recommended her to many of my collegues.

  2026-06-26

• Yes, my provider was very helpful. She always is and she's excellent.

  2026-06-26

• Knowledgeable, friendly, professional

  2026-06-22

• Dr. Burgess treated me with such kindness and compassion. She really took the time to listen to my concerns and explained why a particular treatment plan was needed with such detail. I'd recommend her to all my family and friends!

  2026-06-22

• I am very happy to have been seen by this ENT physician. She was most caring and interested in helping me with my issue. I will definitely give her name to others who are looking for someone well qualified to care for them.

  2026-06-23

• Always friendly and respectful

  2026-06-20

• AWESOME

  2026-06-20

• Very comfortable and confident that I was in good hands

  2026-06-20

• Knowledgeable , efficient, and pleasant

  2026-06-20

• She tried very hard to help and reassured me the whole visit.

  2026-06-25

• She was very good. You explained everything to me and what's going to happen. And she comes in with a nice experience. And she understands what's going on with me.

  2026-06-18

• This was my first visit. I was nervous but immediately put at ease when talking to Dr Burgess

  2026-06-17

• Everything was great. Everybody was good. The doctors, the nurses, everything went smoothly. [redacted] I appreciate everything and happy with everything. And thank you. Bye-bye.

  2026-06-15

• sHE IS FANTASTIC

  2026-06-11

• Dr. Burgess interacted very well with my son, who is an adult with high functioning autism. She listens to what he says and answers all questions, even when they are redundant.

  2026-06-08

• The physician was very knowledgeable, definitely knew how to treat my situation. And spent adequate time with me to get me back in the right direction for this issue.

  2026-06-07

• She was very understanding and listened to my concerns She was very patient and I did not feel rushed

  2026-06-06

• Bridget's surgical expertise was literally life-changing and I can't recommend her highly enough to anybody and everybody.

  2026-06-05

• I TRAVEL from [redacted] Ma to see this Doctor because she has been great with my care all her suggestions have help me a great deal [redacted]

  2026-06-04

• Dr. Burgess was very personable and professional. My husband and I were impressed with the advice and recommendations she gave us.

  2026-06-03

• Dr was very helpful and I was very pleased

  2026-06-03

• Everyone was very kind and helpful

  2026-05-28

• Dr was friendly, courteous and professional.

  2026-05-26

• You have covered all my concerns. Thank you

  2026-05-26

• She was very courteous, and also eager to help you out with what you needed.

  2026-05-28

• I have been a patient of Dr. Burgess for several years. She has always displayed excellent medical care as well as a caring personal demeanor.

  2026-05-24

• Look everything went fine. One thing you shopuld know is that being a Veteran doesnt automatically get you free hearing aids. There is a two week process Im going through. Its all about money and how much you make.

  2026-05-24

• Dr. Burgess was very friendly and professional and very patient with my son who has Autism

  2026-05-24

• Dr. Burgess was extremely professional, very knowledgeable. I have complete confidence in her. She's a great physician. Thank you.

  2026-05-22

• Attentive

  2026-05-19

• She was wonderful!

  2026-05-19

• Excellent listener.Very professional.

  2026-05-21

• The provider met all my expectations. Very thorough, informative , and took the time to address my concerns.

  2026-05-21

• Great experience. Would highly recommend

  2026-05-19

• great provider

  2026-05-28

• Dr. Burgess is always very adept at performing my ear cleaning procedure. She's attentive, inquires of any problems she needs to be aware of before the procedure and patient to answer any questions I may have.

  2026-05-18

• The visit was very timely and helpful.

  2026-05-17

• Dr. Burgess and the staff at this office are all professional, knowledgeable and courteous!

  2026-05-15

• everything was great thank you

  2026-05-13

• Perfect

  2026-05-09

• Dr. Burgess was very accommodating and saw me when my regular physician was unavailable

  2026-05-09

• The experience was pleasant and informative. Dr. Burgess answered all my questions.

  2026-05-09

• Always a pleasure.

  2026-05-05

• Very knowledgeable

  2026-05-13

• She was on time and professional.

  2026-05-07

• Very diligent and helpful, listened to and addressed all of my concerns

  2026-05-05

• Dr Burgess is professional and caring

  2026-05-04

• Dr. Burgess was great. Explained everything to me. Appreciate that she took her time as well.

  2026-05-01

• It was fine . I was there for my yearly wax removal

  2026-04-28

• The provider was filling in for my regular provider. She provided his solid service.

  2026-04-29

• Great follow. Up when I called with a missed question I had

  2026-04-29

• Extremely knowledgeable, very proficient in invasive diagnostics exam, Professional and relatable demeanor.

  2026-04-29

• Dr. Burgess was very kind and treated me very well.

  2026-04-25

• She listened to all my medical issues at the moment

  2026-04-22

• I was very concerned going into this appointment and felt completely relieved when I left. She put all my concerns to rest.

  2026-04-22

• Dr. Burgess is very caring and thorough - I have complete confidence in her care.

  2026-04-24

• Dr. Burgess was professional, personable, knowledgeable, and competent. She was terrific!

  2026-04-21

• My doctor treated me very well with respect and I appreciate her so much. I will keep her as my doctor for future appointments and treatments. Thank you so much doctor.

  2026-04-22

• She was great

  2026-04-19

• Dr, Burgess was very informative, she explained everything to me in language that I could understand. She also set me up with further testing for my voice problem.

  2026-04-16

• Dr Burgess is a very good doctor and a caring one too.

  2026-04-15

• She was thorough and addressed the reason why I had the appointment.

  2026-04-14

• Dr. Burgess is terrific. Glad I found your office in Duxbury. Always a good experience.

  2026-04-10

• The Doctor addressed our concerns, [redacted]

  2026-04-07

• Dr. Burgess has been taking care of my ears for probably the last six or seven years and it started when I had a very serious ear infection and lost my hearing and I have found her to be absolutely professional and a real joy to deal with. Thank you.

  2026-04-09

• Great experience all the way around Thank you!

  2026-04-04

• Dr Burgess was great explained everything she was doing and prescribed a nasal spray that helped tremendously it's like night and day very helpful thank you so much to her!! Please pass this on to her

  2026-04-04

• Very thorough.

  2026-04-04

• Excellent care provider.

  2026-04-03

• Provider was great. [redacted]

  2026-04-03

• Dr. Burgess is very nice explained my issue showed me my radiography, explained my treatment options.

  2026-04-02

• Dr Burgess explains everything in detail which enables me to make informed choices.

  2026-04-02

• My issue was solved with an easy drug free manor

  2026-03-29

• Excellent!

  2026-03-29

• She offered to talk with a certain salesman about access to a Nasal spray i was unable to get.

  2026-03-28

• All good

  2026-03-28

• Very pleased, saw Dr. Burgess, left with my problem totally fixed.

  2026-03-28

• Dr. Burgess is kind, extremely knowledgeable, comfortable to speak with, and very thorough in her examinations, very thorough in her explanations of what she sees, finds, and is overall an excellent, excellent doctor.

  2026-03-27

• I was dealing with an incredibly scary emergency, [redacted] I was given the medical attention I needed in the moment and was comforted by the expertise of Dr. Burgess. A huge thank you to this office for helping me, when I was so sick.

  2026-03-25

• I've been seeing Dr Burgess for 5 years. She is the most kind, and professional doctor. She understands everything about my care. If I could rate her higher than a 10, i definitely would.

  2026-03-25

• Dr. Burgess is very caring and very, she made me feel very comfortable. I had to have surgery and I was very reluctant to do so. She made me feel very comfortable. She's awesome.

  2026-03-26

• I was very pleased. She listened respectfully and answered my questions. She is the third provided that I saw in this specialty and the only one whom I felt paid any attention to my condition.

  2026-03-23

• Great experience everytime so far with Mass Eye & Ear.

  2026-03-22

• Excellent care as usual.

  2026-03-21

• Dr Burgess is very kind and professional. Always very considerate.

  2026-03-18

• I like Dr. Burgess very much. She listens, she's very thorough, and I really, really have faith in her.

  2026-03-19

• Dr. Burgess is terrific. Excellent surgeon. We love the way she listens and explains everything to us. Will always go to her. And refer when I can.

  2026-03-18

• She was very efficient, friendly, listened and explained

  2026-03-16

• My experience was exceptional. I was met in a timely way. The intake was very professional. The doctor, who I have great respect for, I've met her before and she's assisted me in the past in connection with this matter. She was, as is her standard, very, very helpful. And I gave her, in fact, her entire staff, the highest rates possible, five stars, if you will. Other than that, there's very little else to say other than I was well treated. It was a professional atmosphere. Everything was done in a timely way and my questions were answered, etc., etc. I have nothing further to answer.

  2026-03-16

• She's thorough, listens/remembers and asks about my life and medical. Very personable.

  2026-03-16

• Dr. Burgess is extremely professional, very easy to work with, helps us out all the time. Great respect for her.

  2026-03-16

• Dr. Burgess was exceptional in her listening to me and asking the right questions. She was thorough and laid out what the plan would be should the antibiotic she prescribed not solve the problem.

  2026-03-12

• Dr Burgess has been a constant support during my long term larynx issue. Her talent as a surgeon has been tested numerous times so far, and the problem is on-going. Whether in the office or surgical suite, she is brilliant and always compassionate.

  2026-03-09

• Prompt professional service

  2026-03-09

• Dr. Burgess was a thoughtful and kind listener on our telehealth appointment (blizzard impacted us getting to an in-person visit).

  2026-02-28

• She was efficient and shared her findings promptly.

  2026-02-26

• prompt and courteous

  2026-02-24

• Very knowledgeable and kind.

  2026-02-25

• Always excellent treatment and office on top of things. Love this office

  2026-02-24

• Everything was fine.

  2026-02-19

• This was my first time meeting Dr. Burgess. I liked her very much and feel very confident having her do my procedure.

  2026-02-18

• Entire experience was timely and informative.

  2026-02-18

• The service is excellent and appropriate.

  2026-02-15

• She was very efficient and knew what she was doing.

  2026-02-05

• Excellent docter

  2026-02-04

• I was escorted to the room but do not know who they were. I was not asked any questions, did not go over my meds or history, told"have a seat the doctor will be in shortly". The Dr was extremely thorough and professional, extremely knowledgeable and explained things in great deal and I would highly recommend Dr Burgess!

  2026-02-04

• Dr Burgess is amazing and always listens to what my concerns are for my son. I could've gotten a sooner appointment but chose to wait for her.

  2026-02-01

• Good visit

  2026-01-31

• She was great

  2026-01-28

• Very professional and bedside manner

  2026-01-30

• Really cool to be able to have the procedure the same day as the diagnosis, that saved me a ton of time not coming back for a second appointment.

  2026-01-29

• Dr.Burgess was very professional,tempered with a genuine concern for me. She also took time to explain the procedure and options for further treatment.

  2026-01-29

• She listened to my problems and examined through and instructed what was next

  2026-01-28

• Extremely proffesional, great experience!

  2026-01-30

• happy to have this appointment

  2026-01-25

• Dr Burgess is amazing

  2026-01-25

• DR. burgess impressed me with her attention to my ear problem. She listened to my explanation of the problem, and my Primary"s diagnosis. I look forward to my followup visit. DESERVES A 10 out of 10.

  2026-01-24

• Care was great!

  2026-01-21

• Great

  2026-01-21

• Great experience. Everyone was professional, informative, and compassionate.

  2026-01-14

• Provider was fast and efficient and provided me with information specific to my condition.

  2026-01-14

• Very professional

  2026-01-14

• Dr Burgess is excellent!

  2026-01-14

• Positive

  2026-01-17

• She was very nice and I'm sure she is competent. I was in the room for about 5 min.

  2026-01-14

• Very professional, courteous, interactions with all personnel.

  2026-01-14

• All good

  2026-01-12

• Very knowledgeable Easy to talk too Good experience

  2026-01-11

• Much appreciated the referral to an ear specialist to look into my decade-old middle-ear injury from a car accident

  2026-01-10

• Very good

  2026-01-07

• Excellent

  2026-01-08

• Just that Dr. Burgess is always pleasant, professional, knowledgeable, compassionate. I have always had a good experience in my appointments with her.

  2026-01-08

• Very professional and made me feel comfortable about proceding with recommendations for my care.

  2026-01-07

• I cannot say enough to stress my gratitude to Dr Burgess! [redacted] I saw Dr Burgess and it's been nothing less than life changing!! Dr Burgess's knowledge and understanding of my problem had finally been looked at in a way no other doctor. My life has changed and for the first time in 5 plus years, I can finally swallow!! It's been truly life changing and I can't say enough about my appreciation for giving back my ability to swallow!! She was able to diagnose my condition and correct it and she has given me back so much more than I could ever express! She's truly amazing!

  2026-01-06

• She listened, examined and made me feel comfortable. Personable and knowledgeable

  2026-01-05

• She listened with interest and concern and provided me with a possible helpful order for PT.

  2026-01-03

• This provider and their nursing staff go over and above to make sure it's your experience is a good one. They gave me an appointment when they didn't have room for one. I did have to travel to a different location, but it was a very good experience. I wanna thank Dr. Burgess and her staff for all they do for me. They are the best.

  2026-01-01

• I've been seeing Dr. Burgess at Mass Eye Ear for my condition now for several years now. My experience is always great and I have a good relationship with Dr. Burgess and the staff at the Weymouth location. Highly recommend.

  2025-12-24

• Dr. Burgess was nice and took care of my concerns.

  2025-12-22

• Dr Burgess demonstrated the highest level of professionalism and caring.

  2025-12-22

• The Doctor was extremely thorough and very personable.

  2025-12-21

• Experienced n knowledgeable, very into a patients concerns

  2025-12-21

• [redacted] she was excellent

  2025-12-19

• My experience was excellent.

  2025-12-19

• good

  2025-12-19

• Dr Burgess is a very knowledgeable and pleasant professional

  2025-12-17

• She responds quickly when you reach out. She listens and understands my needs and offers help.

  2025-12-16

• Dr Burgess was very caring and helpful.

  2025-12-14

• Very professional always

  2025-12-11

• Dr Burgess is great! I see her once a year and she takes perfect care of me.

  2025-12-11

• Dr. Burgess is excellent.

  2025-12-11

• everything was fine

  2025-12-09

• It was a great experience with the doctor and with the staff that was there. I would recommend them to anyone.

  2025-12-08

• Dr. Burgess is direct and efficient. She always asks if I have any concerns. I never have to sit in the room and wait for her, which to me, is so respectful of both of our time

  2025-12-08

• Dr Burgess was very personable, knowledgeable and courteous

  2025-11-26

• Dr Burgess is great. I see her every six months and she knows exactly how to treat my issues. She is gentle and thorough in what she does. She answers my questions respectfully.

  2025-11-27

• Dr. Burgess is highly competent and very professional. I am pleased to be her patient.

  2025-11-26

• very thorough , kind provider

  2025-11-25

• Treated well all questions were answered

  2025-11-29

• All good!

  2025-11-26

• Dr burgess is knowledgeable professional and a good listener.

  2025-11-23

• The provider was very professional and I feel like I got expert care. I would highly recommend this provider.

  2025-11-22

• For the first time seeing Dr. Burgess, I am rather impressed. Her bedside manner and attentiveness to every detail was amazing. Her personality was bright and natural. She was very careful during the exam too. Great job, Dr. Burgess!

  2025-11-22

• Mass Eye and Ear in Weymouth is very professional and courteous. The receptionist was very friendly and Dr. Burgess and the Doctor who did my hearing test were great and explained everything. [redacted]

  2025-11-19

• I really like Dr. Burgess. I feel like she is a thorough and very attentive doctor. Most are not like her. They really should take lessons. Can't say it any other way. Sorry.

  2025-11-21

• Professional, knowledgeable, good listener, good communicator.

  2025-11-20

• Dr. Burgess is knowledgeable, professional, kind and courteous!

  2025-11-15

• Dr. Burgess exceeded all my expectations! She was friendly, informative, knowledgable and developed a good plan. And even though I was there to have my throat checked, she even checked my ears. I would highly recommend Dr. Burgess to anyone I know.

  2025-11-14

• Dr was exceptional !

  2025-11-05

• Very professional

  2025-11-07

• Dr Burgess was attentive and thorough in her assessment of my problem. I never felt rushed despite how busy she was, I felt she was truly focused on a diagnosis and successful treatment plan along with a follow up appointment to re-evaluate. Questions were welcomed and answered. I would like to add that Dr Burgess was exceptionally adept in performing the videostrobolaryngoscopy without need for lidocaine. My husband is already planning on scheduling an appointment after being present during mine. I would highly recommend Dr Burgess to anyone in need of a superior ENT Specialist.

  2025-11-06

• Dr burgess is always thorough and very courteous as well as professional.

  2025-11-05

• Everything went smoothly on time no wait

  2025-11-03

• Very sympathetic to issue, explained every step she would take in caring for me.

  2025-11-02

• Dr. Burgess explained every aspect of my visit very well.

  2025-11-07

• Very good doctor, very good person.

  2025-10-30

• Thorough

  2025-10-27

• Exam was thorough. Problem was clearly discussed.

  2025-10-24

• The doctor and the staff were extremely patient and responsive and kind and went through the procedure they did in the office with the utmost respect for me knowing that I was a little bit nervous. So I would highly recommend this doctor to anyone. Thank you.

  2025-10-24

• polite, thorough, attentive

  2025-10-23

• Very happy with the experience with this provider

  2025-10-23

• She was knowledgeable and professional.

  2025-10-22

• She was very good good explanation and plans for future

  2025-10-22

• I was very satisfied with the experience. Dr. Burgess explained things well. She took her time. She's kind, compassionate, and very competent, I thought. [redacted] Thank you. Bye-bye.

  2025-10-23

• Dr Burgess was great. She listened to me and offered a next step to keep trying to diagnose my problem.

  2025-10-20

• She was attentive and gave me options.

  2025-10-19

• Dr Burgess is very easy to talk with. She is knowledgeable,experienced and explains everything.

  2025-10-15

• I was thrilled that the visit went as smoothly as it did. I wasn't sure.

  2025-10-15

• Dr Burgess is great. Very professional and very caring.

  2025-10-14

• Yes, everything went as planned.

  2025-10-13

• The doctor was professional, kind and very attentive. My experience with the visit was positive.

  2025-10-12

• The provider was extremely knowledgeable and explained her finding thoroughly to me.

  2025-10-12