Bridget D Burgess, MD

Patient Feedback

4.8802 average rating from 601 reviews

• Wonderful, respectfull

  2026-10-05

• Dr. Burgess is wonderful. I have seen her in the past. She's very knowledgeable very kind. I can't say enough good about her. [redacted] Thank you Dr. Burgess for taking good care of me. [redacted]

  2026-10-05

• Sorry. Hi, I really appreciate my visit with the doctor. I really liked her. I recommend her. My only issue was it took me way too long to get an appointment. Three months, very disappointed about that. What I thought was an urgent problem, and it was at the time. So that's my only problem with the access. It's limited. Thank you.

  2026-10-05

• Dr. Burgess really listened to me. I am so appreciative of this. She made sense of the timeline of my symptoms, diagnosed & explained what I have been experiencing and has given me a treatment plan. Her medical expertise and knowledge is greatly appreciated!

  2026-10-04

• Perfect

  2026-10-03

• The doctor was excellent. She listened, asked appropriate questions. I will certainly return to her if needed.

  2026-10-02

• Professional as always

  2026-10-01

• Dr Burgess is excellent.

  2026-10-01

• It was fine

  2026-09-27

• Very nice, knowledgeable and thorough.

  2026-09-26

• Dr. Burgess is a consummate professional. She looks and acts the part, always attentive and caring.

  2026-09-26

• Appreciate

  2026-09-25

• Dr. Burgess is always very professional during all my visits.

  2026-09-24

• She has helped understand my condition and answers my questions. She always responds when I ask to speak with her in between appointments

  2026-09-24

• Very thorough and friendly

  2026-09-23

• Dr Burgess is great. She is very professional and kind. I feel well cared for.

  2026-09-23

• VERY Helpful. Gave an impression of highly comptent

  2026-09-23

• Yes, I really like Dr. Burgess and I have sent many a patient to her.

  2026-09-25

• Dr. burgess was wonderful! She was thorough, knowledgeable, and friendly. I would recommend her to anyone!

  2026-09-25

• The Doctor wae excellent

  2026-09-23

• Great experience everyone was cordial and respectful and helpful in

  2026-09-23

• I get great care from Dr Burgess. The medicine I take works for me

  2026-09-23

• We are beyond pleased at the amazing care we got from the entire staff. We are so grateful for [redacted] who fought for us to get an immediate appointment and the compassion from Dr Burgess. Thank you to them both.

  2026-09-20

• Extremely knowledgeable Doctor. Easy to talk to. Very Nice.

  2026-09-19

• Dr. Burgess is not only very knowledgeable and thorough, she is extremely kind and answered all my questions, was very patient with me. I would highly recommend her to anyone needing this sort of care.

  2026-09-18

• She is very efficient.

  2026-09-16

• Dr Burgess is a very pleasant helpful clinician who always listens to me and understands what is going on with whatever my issues are. She's the best. I appreciate her.

  2026-09-10

• I appreciated the two specialists who I saw. Explanation of hearing test results by both were clear and concise

  2026-09-10

• She listened to me intently and reassured me . She has a wonderful personality and made me feel cared for.

  2026-09-09

• I am very happy with the care and support provided by Dr. Burgess and her staff. They are all very helpful and professional.

  2026-09-06

• Always helpful.

  2026-09-02

• Really wonderful practice, and I'm so lucky to have found dr. Burgess. She has expertise in my rare condition. She really changed my quality of life and I'm grateful for her candid, thoughtful, and professional approach.

  2026-09-02

• All aspects of my visit were excellent. Everyone was attentive. The doctor took care of what was wrong with my ear. I can now hear everyone there was pleasant and helpful.

  2026-08-29

• Very professional.

  2026-08-22

• Dr.,Burgess was very kind and made me feel comfortable.

  2026-08-19

• Dr. Burgess was excellent in every regard.

  2026-08-19

• It was wonderful

  2026-08-15

• care provider was excellant

  2026-08-14

• I was very satisfied with my appointment with Dr. Burgess. She was friendly, comfortable to work with, and answered all of my questions. It was good to see her initially before having my hearing test and she was very thorough in interpreting the results shown. Things could not have gone more smoothly.

  2026-08-14

• DR was very attentive and checked everything

  2026-08-12

• She is amazing and very thorough

  2026-08-12

• Dr B was very personable , understanding of my reluctance to accept my need for hearing aids. I look forward to following up with Dr B in the future.

  2026-08-09

• Dr Burgess was great! I had appointments for both my children with Dr Burgess. She Knew our history and asked questions. Was very clear and concise with her explanations. very personable. we liked her very much.

  2026-08-09

• Dr Burgess was very pleasant to talk with and understand my concerns

  2026-08-06

• Dr. Burgess was excellent. She listened, addressed my problem, and provided superior care.

  2026-08-05

• First appointment, excellent two-way communication on the issues.

  2026-08-05

• Dr Burgess is the BEST

  2026-08-05

• She was very knowledgeable and very nice. She was a good listener and treated me with respect.

  2026-08-02

• Always excellent

  2026-08-02

• This was a great experience and I learned a lot about my condition.

  2026-07-23

• Good visit

  2026-07-22

• She was very professional, courteous, and had great bedside manner

  2026-07-21

• I would feel comfortable going back to her if I need further care.

  2026-07-23

• professional, courteous

  2026-07-21

• Courteous and respectful

  2026-07-21

• I get wonderful concerned care

  2026-07-20

• Dr. Burgess was wonderful. I can't say enough positive things about her, a true professional. Thank you so much, Dr. Burgess.!

  2026-07-20

• Dr. Burgess was thorough and professional. She listened attentively. She performed a scope. It was quick and painless. She diagnosed my problem and prescribed a medication that will hopefully help.

  2026-07-20

• P e r f e c t

  2026-07-20

• Excellent

  2026-07-19

• Dr. Burgess was extremely helpful and she cared

  2026-07-19

• Without question, Dr. Burgess is the best. I've seen her for many years and she always remembers who I am and past conditions.

  2026-07-19

• Experience was excellent.

  2026-07-18

• Informative, to the point

  2026-07-15

• Dr Burgess is personable, communicates well and listened to my concerns. She explained everything thoroughly.

  2026-07-15

• Absolutely fabulous. I highly recommend her to family and friends. So thorough, so accurate. Enjoyed my visit with her. I was so happy when I left the office. Fantastic. Just was so pleased. Okay, thank you. Bye.

  2026-07-13

• The experience has been excellent every time I've gone there.

  2026-07-13

• Good visit

  2026-07-12

• She was excellent

  2026-07-11

• Very professional but also personable. Thorough and complete in her recommendations and future care.

  2026-07-08

• All went well. Very pleased.

  2026-07-08

• Knowledgeable, courteous respectful and friendly

  2026-07-04

• Dr Burgess is kind polite respectful and listens to everything I talk to her about she is the best ent doctor and helps me even time I see her she is a 10 for a caregiver thank you Dr Burgess [redacted]

  2026-07-04

• As a former physician's assistant and new and many physicians, I found Dr. Burgess to be an excellent provider and clinician.

  2026-07-03

• It was a good experience.

  2026-07-02

• Dr. Burgess is my "go to" at this facility and has never let me down

  2026-07-02

• She was wonderful

  2026-06-30

• Dr Burgess is a true professional and has been most helpful to me. I have recommended her to many of my collegues.

  2026-06-26

• Yes, my provider was very helpful. She always is and she's excellent.

  2026-06-26

• Knowledgeable, friendly, professional

  2026-06-22

• Dr. Burgess treated me with such kindness and compassion. She really took the time to listen to my concerns and explained why a particular treatment plan was needed with such detail. I'd recommend her to all my family and friends!

  2026-06-22

• I am very happy to have been seen by this ENT physician. She was most caring and interested in helping me with my issue. I will definitely give her name to others who are looking for someone well qualified to care for them.

  2026-06-23

• Always friendly and respectful

  2026-06-20

• AWESOME

  2026-06-20

• Very comfortable and confident that I was in good hands

  2026-06-20

• Knowledgeable , efficient, and pleasant

  2026-06-20

• She tried very hard to help and reassured me the whole visit.

  2026-06-25

• She was very good. You explained everything to me and what's going to happen. And she comes in with a nice experience. And she understands what's going on with me.

  2026-06-18

• This was my first visit. I was nervous but immediately put at ease when talking to Dr Burgess

  2026-06-17

• Everything was great. Everybody was good. The doctors, the nurses, everything went smoothly. [redacted] I appreciate everything and happy with everything. And thank you. Bye-bye.

  2026-06-15

• sHE IS FANTASTIC

  2026-06-11

• Dr. Burgess interacted very well with my son, who is an adult with high functioning autism. She listens to what he says and answers all questions, even when they are redundant.

  2026-06-08

• The physician was very knowledgeable, definitely knew how to treat my situation. And spent adequate time with me to get me back in the right direction for this issue.

  2026-06-07

• She was very understanding and listened to my concerns She was very patient and I did not feel rushed

  2026-06-06

• Bridget's surgical expertise was literally life-changing and I can't recommend her highly enough to anybody and everybody.

  2026-06-05

• I TRAVEL from [redacted] Ma to see this Doctor because she has been great with my care all her suggestions have help me a great deal [redacted]

  2026-06-04

• Dr. Burgess was very personable and professional. My husband and I were impressed with the advice and recommendations she gave us.

  2026-06-03

• Dr was very helpful and I was very pleased

  2026-06-03

• Everyone was very kind and helpful

  2026-05-28

• Dr was friendly, courteous and professional.

  2026-05-26

• You have covered all my concerns. Thank you

  2026-05-26

• She was very courteous, and also eager to help you out with what you needed.

  2026-05-28

• I have been a patient of Dr. Burgess for several years. She has always displayed excellent medical care as well as a caring personal demeanor.

  2026-05-24

• Look everything went fine. One thing you shopuld know is that being a Veteran doesnt automatically get you free hearing aids. There is a two week process Im going through. Its all about money and how much you make.

  2026-05-24

• Dr. Burgess was very friendly and professional and very patient with my son who has Autism

  2026-05-24

• Dr. Burgess was extremely professional, very knowledgeable. I have complete confidence in her. She's a great physician. Thank you.

  2026-05-22

• Attentive

  2026-05-19

• She was wonderful!

  2026-05-19

• Excellent listener.Very professional.

  2026-05-21

• The provider met all my expectations. Very thorough, informative , and took the time to address my concerns.

  2026-05-21

• Great experience. Would highly recommend

  2026-05-19

• great provider

  2026-05-28

• Dr. Burgess is always very adept at performing my ear cleaning procedure. She's attentive, inquires of any problems she needs to be aware of before the procedure and patient to answer any questions I may have.

  2026-05-18

• The visit was very timely and helpful.

  2026-05-17

• Dr. Burgess and the staff at this office are all professional, knowledgeable and courteous!

  2026-05-15

• everything was great thank you

  2026-05-13

• Perfect

  2026-05-09

• Dr. Burgess was very accommodating and saw me when my regular physician was unavailable

  2026-05-09

• The experience was pleasant and informative. Dr. Burgess answered all my questions.

  2026-05-09

• Always a pleasure.

  2026-05-05

• Very knowledgeable

  2026-05-13

• She was on time and professional.

  2026-05-07

• Very diligent and helpful, listened to and addressed all of my concerns

  2026-05-05

• Dr Burgess is professional and caring

  2026-05-04

• Dr. Burgess was great. Explained everything to me. Appreciate that she took her time as well.

  2026-05-01

• It was fine . I was there for my yearly wax removal

  2026-04-28

• The provider was filling in for my regular provider. She provided his solid service.

  2026-04-29

• Great follow. Up when I called with a missed question I had

  2026-04-29

• Extremely knowledgeable, very proficient in invasive diagnostics exam, Professional and relatable demeanor.

  2026-04-29

• Dr. Burgess was very kind and treated me very well.

  2026-04-25

• She listened to all my medical issues at the moment

  2026-04-22

• I was very concerned going into this appointment and felt completely relieved when I left. She put all my concerns to rest.

  2026-04-22

• Dr. Burgess is very caring and thorough - I have complete confidence in her care.

  2026-04-24

• Dr. Burgess was professional, personable, knowledgeable, and competent. She was terrific!

  2026-04-21

• My doctor treated me very well with respect and I appreciate her so much. I will keep her as my doctor for future appointments and treatments. Thank you so much doctor.

  2026-04-22

• She was great

  2026-04-19

• Dr, Burgess was very informative, she explained everything to me in language that I could understand. She also set me up with further testing for my voice problem.

  2026-04-16

• Dr Burgess is a very good doctor and a caring one too.

  2026-04-15

• She was thorough and addressed the reason why I had the appointment.

  2026-04-14

• Dr. Burgess is terrific. Glad I found your office in Duxbury. Always a good experience.

  2026-04-10

• The Doctor addressed our concerns, [redacted]

  2026-04-07

• Dr. Burgess has been taking care of my ears for probably the last six or seven years and it started when I had a very serious ear infection and lost my hearing and I have found her to be absolutely professional and a real joy to deal with. Thank you.

  2026-04-09

• Great experience all the way around Thank you!

  2026-04-04

• Dr Burgess was great explained everything she was doing and prescribed a nasal spray that helped tremendously it's like night and day very helpful thank you so much to her!! Please pass this on to her

  2026-04-04

• Very thorough.

  2026-04-04

• Excellent care provider.

  2026-04-03

• Provider was great. [redacted]

  2026-04-03

• Dr. Burgess is very nice explained my issue showed me my radiography, explained my treatment options.

  2026-04-02

• Dr Burgess explains everything in detail which enables me to make informed choices.

  2026-04-02

• My issue was solved with an easy drug free manor

  2026-03-29

• Excellent!

  2026-03-29

• She offered to talk with a certain salesman about access to a Nasal spray i was unable to get.

  2026-03-28

• All good

  2026-03-28

• Very pleased, saw Dr. Burgess, left with my problem totally fixed.

  2026-03-28

• Dr. Burgess is kind, extremely knowledgeable, comfortable to speak with, and very thorough in her examinations, very thorough in her explanations of what she sees, finds, and is overall an excellent, excellent doctor.

  2026-03-27

• I was dealing with an incredibly scary emergency, [redacted] I was given the medical attention I needed in the moment and was comforted by the expertise of Dr. Burgess. A huge thank you to this office for helping me, when I was so sick.

  2026-03-25

• I've been seeing Dr Burgess for 5 years. She is the most kind, and professional doctor. She understands everything about my care. If I could rate her higher than a 10, i definitely would.

  2026-03-25

• Dr. Burgess is very caring and very, she made me feel very comfortable. I had to have surgery and I was very reluctant to do so. She made me feel very comfortable. She's awesome.

  2026-03-26

• I was very pleased. She listened respectfully and answered my questions. She is the third provided that I saw in this specialty and the only one whom I felt paid any attention to my condition.

  2026-03-23

• Great experience everytime so far with Mass Eye & Ear.

  2026-03-22

• Excellent care as usual.

  2026-03-21

• Dr Burgess is very kind and professional. Always very considerate.

  2026-03-18

• I like Dr. Burgess very much. She listens, she's very thorough, and I really, really have faith in her.

  2026-03-19

• Dr. Burgess is terrific. Excellent surgeon. We love the way she listens and explains everything to us. Will always go to her. And refer when I can.

  2026-03-18

• She was very efficient, friendly, listened and explained

  2026-03-16

• My experience was exceptional. I was met in a timely way. The intake was very professional. The doctor, who I have great respect for, I've met her before and she's assisted me in the past in connection with this matter. She was, as is her standard, very, very helpful. And I gave her, in fact, her entire staff, the highest rates possible, five stars, if you will. Other than that, there's very little else to say other than I was well treated. It was a professional atmosphere. Everything was done in a timely way and my questions were answered, etc., etc. I have nothing further to answer.

  2026-03-16

• She's thorough, listens/remembers and asks about my life and medical. Very personable.

  2026-03-16

• Dr. Burgess is extremely professional, very easy to work with, helps us out all the time. Great respect for her.

  2026-03-16

• Dr. Burgess was exceptional in her listening to me and asking the right questions. She was thorough and laid out what the plan would be should the antibiotic she prescribed not solve the problem.

  2026-03-12

• Dr Burgess has been a constant support during my long term larynx issue. Her talent as a surgeon has been tested numerous times so far, and the problem is on-going. Whether in the office or surgical suite, she is brilliant and always compassionate.

  2026-03-09

• Prompt professional service

  2026-03-09

• Dr. Burgess was a thoughtful and kind listener on our telehealth appointment (blizzard impacted us getting to an in-person visit).

  2026-02-28

• She was efficient and shared her findings promptly.

  2026-02-26

• prompt and courteous

  2026-02-24

• Very knowledgeable and kind.

  2026-02-25

• Always excellent treatment and office on top of things. Love this office

  2026-02-24

• Everything was fine.

  2026-02-19

• This was my first time meeting Dr. Burgess. I liked her very much and feel very confident having her do my procedure.

  2026-02-18

• Entire experience was timely and informative.

  2026-02-18

• The service is excellent and appropriate.

  2026-02-15

• She was very efficient and knew what she was doing.

  2026-02-05

• Excellent docter

  2026-02-04

• I was escorted to the room but do not know who they were. I was not asked any questions, did not go over my meds or history, told"have a seat the doctor will be in shortly". The Dr was extremely thorough and professional, extremely knowledgeable and explained things in great deal and I would highly recommend Dr Burgess!

  2026-02-04

• Dr Burgess is amazing and always listens to what my concerns are for my son. I could've gotten a sooner appointment but chose to wait for her.

  2026-02-01

• Good visit

  2026-01-31

• She was great

  2026-01-28

• Very professional and bedside manner

  2026-01-30

• Really cool to be able to have the procedure the same day as the diagnosis, that saved me a ton of time not coming back for a second appointment.

  2026-01-29

• Dr.Burgess was very professional,tempered with a genuine concern for me. She also took time to explain the procedure and options for further treatment.

  2026-01-29

• She listened to my problems and examined through and instructed what was next

  2026-01-28

• Extremely proffesional, great experience!

  2026-01-30

• happy to have this appointment

  2026-01-25

• Dr Burgess is amazing

  2026-01-25

• DR. burgess impressed me with her attention to my ear problem. She listened to my explanation of the problem, and my Primary"s diagnosis. I look forward to my followup visit. DESERVES A 10 out of 10.

  2026-01-24

• Care was great!

  2026-01-21

• Great

  2026-01-21

• Great experience. Everyone was professional, informative, and compassionate.

  2026-01-14

• Provider was fast and efficient and provided me with information specific to my condition.

  2026-01-14

• Very professional

  2026-01-14

• Dr Burgess is excellent!

  2026-01-14