Ciersten A Burks, MD

Ciersten A Burks, MD

Not currently accepting new patients

4.783333 average rating from 96 patient reviews

Specialties

Affiliation

Mass General Brigham

Provider Locations

  • Chestnut Hill, MA
  • Boston, MA

Fellowship-trained in facial plastic and reconstructive surgery, Dr. Ciersten Burks specializes in the surgical and minimally invasive management of facial paralysis, rhinoplasty, and aesthetic facial plastic surgery, including facelift, necklift and submental liposuction, blepharoplasty, brow lift, volume restoration, and facial rejuvenation. She also specializes in total nasal reconstruction, Mohs reconstructive surgery, microvascular head and neck reconstruction, and craniomaxillofacial trauma. In addition to caring for adult patients, she has specialized expertise in pediatric head and neck reconstruction, including cleft lip and palate repair, cleft rhinoplasty, and otoplasty. Her approach is tailored to each patient's unique goals, with an emphasis on restoring function while achieving natural-appearing results.

Dr. Burks' research focuses on advancing innovation in facial plastic and reconstructive surgery through analysis of patient-reported and objective metrics. A particular area of interest is the application of artificial intelligence to improve the longitudinal assessment of objective outcomes in facial reanimation. Her commitment to health equity has led to research examining disparities in healthcare delivery and approaches to mitigating inequities in patient care nationally and globally. Dr. Burks serves as Director of Surgeon Well-Being for the Mass General Brigham Harvard Medical School Department of Otolaryngology–Head and Neck Surgery and is deeply committed to the education and mentorship of medical students and surgical trainees.

Education & Training

  • Fellowship: University of Minnesota, Facial Plastic and Reconstructive Surgery, 2024
  • Residency: Massachusetts Eye and Ear, Otolaryngology, 2023
  • Medical Education: Indiana University School of Medicine, 2018

Languages Spoken

  • English

Age Group Treated

  • Adults

Patient Feedback

4.783333 average rating from 96 reviews

  • Looking forward to the complete restoration of my face under Dr Burks care.

    2026-09-02

  • I was extremely pleased!

    2026-08-30

  • Dr. Burks is wonderful. I would recommend anyone to her. She really listens. I couldn't be happier.

    2026-08-21

  • Very satisfied!

    2026-08-17

  • Platinum experience and knowledge of her specialty

    2026-08-12

  • Professional atmosphere and attentive provider

    2026-08-12

  • I recommended Dr. Burks to a friend! Dr. Burks was professional and gave suggestions to help me with the breathing.

    2026-08-10

  • Everything was respectful starting with girl on the desk nice communication and helpful treating with respect

    2026-08-06

  • Very knowledgeable and caring

    2026-08-04

  • this provider is fantastic, she gave me top notch care. Wonderful experience

    2026-08-06

  • Fantastic and very thorough

    2026-07-29

  • Very approachable, knowledgeable, and a pleasure to work with!

    2026-07-27

  • It was great,they were patient, explain what they were going to do and I felt comfortable.

    2026-07-22

  • Dr. Burks was very good at explaining what needed to be done and how she was going to do it. She was patient and very thorough, allowing time for questions and answers. I really liked her.

    2026-07-21

  • Dr. Burks was wonderful. She was caring and answered all my questions and explained things to me. So glad I got an appointment with her.

    2026-07-02

  • Not only is Dr Burks knowledgeable she is friendly, kind and listens carefully of what is concerned.

    2026-06-18

  • Good service

    2026-06-15

  • Excellent care and. Very knowledgeable

    2026-06-09

  • A caring and thoughtful doctor.

    2026-06-03

  • Yes, hi, I believe this provider was very respectful, very attentive, very knowledgeable, and I feel very comfortable with her having to do my surgery. Thank you.

    2026-05-29

  • She was informed and knowledgeable about facial paralysis and she truly seemed to understand the issues that other providers have not. She spent time with me setting a plan and answering my questions.

    2026-05-18

  • First time there and I would definitely go back if needed. They treated me really well.

    2026-05-15

  • Yes. You guys see both the doc and the nurse were very good and helpful. Thank you.

    2026-05-08

  • Dr. Burks showed to be very polite. She cared. She showed me she cared about my situation. And I trust her 100% that she did everything possible to give me the best service and the best outcome. I'm very pleased with the results so far. I'm very pleased with her service and with the rest of the personnel in the office. And I would definitely recommend anyone to see this doctor if needed.

    2026-04-24

  • I was warmly welcomed and was put at ease for a new-to-me procedure through thorough explanation. The procedure was performed with great care and attention to my responses. I felt very well cared for and as a result am open to and appreciative of the option for future treatments.

    2026-03-18

  • The doctor really cared about my problems and was very helpful in reviewing options.

    2026-02-18

  • Very pleased.

    2026-02-12

  • She listens and discusses my treatment options so that I can make an informed decision.

    2026-03-02

  • I already sent an email to senior management about the excellent care and support I received from Dr Burks, [redacted], PT and [redacted], nurse practitioner. Talent among the best in the world!

    2026-02-25

  • Dr Burks was great. She was kind, understanding and provided me hope with the treatment she recommended. I also saw [redacted], PT. She established a course of treatment and continued giving me hope and a positive outcome . I was thrilled with both visits and look forward to starting the recommended treatment.[redacted] Obviously I am a happy camper with my experience and look forward to the treatment plan and an improvement of my condition.

    2026-01-16

  • I'm not sure why I need a follow-up...everything seems fine as far as I can tell...

    2026-01-08

  • Great physician and empathetic

    2026-01-07

  • Dr Burks' team functioned seamlessly. From entering the office ([redacted]) to photos ([redacted]) to Nurse ([redacted]) and eventually to a totally competent, caring Doctor (Ciersten) I could not have had better treatment [redacted]

    2025-12-09

  • I felt that this provider was very honest. She was open with me and she explained everything I needed to know in a manner like that I could understand.

    2025-11-28

  • Very helpful and knowledgeable within her field of plastic surgery

    2025-11-24

  • Everything is very good, I'm grateful.

    2025-11-20

  • It was wonderful.

    2025-11-14

  • I found that this care provider was extremely, made me feel extremely comfortable with all the questions that I answered and she seemed very knowledgeable about everything that she had to tell me.

    2025-11-14

Accepted Insurance

  • Tufts Medicare Preferred
  • Medicaid RI
  • Multiplan
  • Commonwealth Care Alliance
  • Harvard Pilgrim Health Care
  • TriCare
  • Fallon Health
  • Medicaid CT
  • Coventry
  • Mass General Brigham Health Plan
  • Blue Cross Blue Shield
  • Medicaid ME
  • Tufts Public Health Plan
  • Tufts Health Plan
  • United Health Care
  • Aetna
  • MassHealth
  • Medicaid NH
  • Cigna
  • WellSense
  • Wellpoint
  • Senior Whole Health
  • Medicare
  • Community Health Options