Nicolas Youssef Bu-Saba, MD

Patient Feedback

4.903261 average rating from 368 reviews

• He was very caring and answered all my questions.

  2026-07-07

• Great personal skills

  2026-07-04

• Dr Busaba is great! Thorough and efficient

  2026-07-08

• Clear, professional and options well explained.

  2026-07-06

• I have been with this Provider for over twenty years. I have two well qualified doctors that I see regularly. And Dr. Busaba is number #1. In all the years that he has been my ENT doctor, he's never been late to call me in for my appointment. He is the best!

  2026-07-04

• I would highly recommend Dr. Busaba and I am going to see him again for a follow up visit.

  2026-07-03

• Dr. Busaba was very kind and he was thoughtful and patient with me and it was a wonderful experience. He told me that he would be my, he would follow up with me as an ENT for my vasculitis and that I did indeed have an infection. He was glad I came in.

  2026-07-03

• Dr. Bu-Saba has been an excellent advocate for my ENT needs

  2026-07-01

• He took me early for my appointment. And spent a lot of time examined me and explaining what he was doing.

  2026-07-02

• Great provider. [redacted]

  2026-06-28

• And it was very straightforward and made me feel very comfortable and I can't wait to come back.

  2026-06-26

• Dr. Bu-Saba was excellent! He was very attentive and answered all of my questions.

  2026-06-26

• Excellent!!!!!

  2026-06-25

• I wish I had spoken to this office 30 years ago. They listened and explained things so well that it feels like it changed my life for the better.

  2026-06-24

• I am very pleased with the staff at Mass Eye and Ear. I received excellent and very corteous care from the entire team.

  2026-06-24

• Very professional, knowledgeable, and helpful

  2026-06-24

• very knowledgeable and caring

  2026-06-22

• He listened and took care of my concerns

  2026-06-17

• Very thorough and listened to all my concerns.

  2026-06-14

• I thought he was very thorough, very gentle-spoken, and listened to everything I said. I thought he was a very good doctor.

  2026-06-13

• The provider was very nice and I received Great care [redacted]

  2026-06-07

• It was a great overall experience. [redacted] from the top to the bottom, it was a great experience from as soon as we walked into the door to as soon as we left.

  2026-06-05

• He was very thorough and explained things in a clear manner.

  2026-06-04

• Very thorough

  2026-06-04

• Dr. BuSaba is great.

  2026-06-03

• He was precise, competent, and caring.

  2026-06-05

• The doctor was very knowledgeable and helpful. He was a great resource.

  2026-06-05

• Very compassionate, and knowledgeable.

  2026-05-31

• Easy to work with. Asked appropriate questions. Instilled confidence.

  2026-05-27

• Dr. Busaba is thorough, kind, caring. He has been my doctor for probably 15 years. I recommended him to family, to friends, and I have nothing but high regards for him, his office, his staff. They've been helpful. He knows what he's talking about, what he's doing. I feel comfortable and confident in his care.

  2026-05-28

• I found him to be very knowledgeable, very clear as to what was happening, and what medications he would prescribe to respond to my issues.

  2026-05-28

• Dr. Busaba's office runs like a Swiss watch. He has done a great job treating my sinus issues.

  2026-05-25

• The best doctor

  2026-05-24

• Overall, Dr Busaba is just an amazing doctor.

  2026-05-23

• I've been dealing with ear, nose, and throat issues for many years, and Dr. Busaba is caring, patient, and an excellent doctor who I rely on for my care. He does a great job, and I give him a 10 across the board. Thank you.

  2026-05-25

• He took me very seriously and I had my tests done quickly. That is the best help according to my book!

  2026-05-23

• Dr. Busaba always thoroughly goes over all the important things as well as discussing options and his opinions. He takes great interest in my concerns and questions and I know I am very lucky to be in his care. I always leave his visit with a plan, and I feel confident in my care.

  2026-05-20

• Dr Busaba is my go to person for information. He always gives the best advice, and treats me in a kind and courteous manner. He is knowledgeable beyond his specialty, and I value his advice and recommendations. This particular visit he spent extra time to care for an issue which he noticed during my exam

  2026-05-18

• This doctor was extremely pleasant and explained everything to me and what would happen when I see the surgeon. And yeah, I'd have to get a face scan. He was excellent.

  2026-05-20

• I am so happy with Dr Busaba. I feel like he is very thorough, thoughtful and listens to my concerns. I'm so happy I found him!

  2026-05-17

• He was knowledgeable, respectful, and his recommendations worked and my issue is resolved.

  2026-05-11

• He is excellent, and maintains optimal sinus health for me.

  2026-05-11

• Good experience overall -

  2026-05-09

• Excellent service and professional attention.

  2026-05-06

• Definitely will recommend others for this provider. My health issues have improved since I started seeing this provider

  2026-05-06

• I feel very satisfied and confident with the food Dr. Busaba, the secretary, the nurse, and the entire team provide. I feel very safe and satisfied, and I recommend them to anyone. He is very professional with me and with the patients, I imagine, but he is very professional and very respectful. Thank you and have a good day.

  2026-05-01

• Always on time. Always caring and concerned Answers questions

  2026-05-04

• Dr. Bu-Saba was very thorough and provided great explanations.

  2026-04-28

• Excellent. On time. Thorough.

  2026-05-07

• Good experience

  2026-04-26

• Previously frustrated with evaluation and care at another hospital. Very happy with Dr. Busaba . He listened carefully, ordered a few tests not previously ordered and gave me a diagnosis. Although he told me we can't "cure" the condition but we can manage it, I was happy with that because I finally had an answer and some hope re my symptoms.

  2026-05-02

• The Rn, PA and Md did a pretty good job. [redacted]

  2026-04-23

• Pleasant, well qualified

  2026-04-23

• As Always, a very positive experience.

  2026-04-22

• Caring-offered hope that my concerns could be dealt with positively. Presented a knowledgeable, concrete plan going forward. Planned for follow up appointment. Offered ongoing intervention if needed.

  2026-04-19

• I had a very good experience with the staff and provider [redacted]

  2026-04-19

• We travelled 6 hours to get to this appointment and it was so WORTH it!!!

  2026-04-27

• [redacted] Once the doctor got in, everything went pretty good.

  2026-04-22

• Dr Busaba is the best and nicest Dr. I have ever had the pleasure of seeing and I am [redacted]. Nice well informed Dr.

  2026-04-18

• I can say out of my whole team of doctors I gave with Mass General this doctor and team are the best.

  2026-04-16

• He was very methodical and clear. He offered two options and when I decided what to do he agreed and he has me going back in 3 months to re check

  2026-04-15

• A great visit with Dr. BUSABA, always attentive and friendly.

  2026-04-15

• Dr. Busaba was great to work with. He explained everything, went through everything, listened to everything I had to say, and he was highly recommended.

  2026-04-13

• Dr Busaba was great to work with and his nurse, [redacted], was very helpful. Great experience!

  2026-04-09

• I was able to get a follow-up appointment right away, and they made me feel comfortable.

  2026-04-08

• Dr is always on time for my visit. Never had yo wait for him at all.

  2026-04-05

• Dr Busaba is a great provider...

  2026-04-04

• Dr. Busaba and team have been wonderful! I have suffered from chronic sinus infections and Dr. Busaba was able to eliminate my infections. I'm beyond grateful for him and his team!! Thank you!!!

  2026-03-27

• Attentive, polite, and inspires confidence.

  2026-03-26

• I've been seeing that doctor for many years, he's the best.

  2026-03-25

• Dr. Busaba is very persistent in finding the root cause of the problem and ruling out other possibilities. He is always an excellent professional.

  2026-03-24

• Thank you Doctor

  2026-03-19

• Excellent experience. Well run office.

  2026-03-17

• Dr. Busaba showed sincere concern for my issues and was extremely proactive in trying to identify and address the problem. I really appreciate his expertise and focus on my situation.

  2026-03-15

• Dr. Busaba has been my doctor for close to 30 years. He has always been kind and thoughtful over this period of time. I trust him immensely.

  2026-03-15

• No problems at all. Dr. Busaba is very friendly, absolutely remembered me from a year ago or half a year ago. Always answers questions that I ask. That's it.

  2026-03-12

• Dr Busaba is excellent and my health has dramatically improved because of him.

  2026-03-09

• I am not sure what his role was, but the person who roomed my son and took info was fantastic, very respectful and professional. The PA was also fantastic

  2026-03-09

• Dr. Busaba is the best. Life changing results

  2026-03-04

• It was my first time going to this provider, and I got the dates mix up, my appointment was the following day. The receptionist told me to wait a minute to see fit the doctor could fit you in, and he did. The service attention to detail everything was excellent.

  2026-03-04

• Great Job!!

  2026-02-26

• Dr. Busaba is the best. He is so understanding and he listens which is so important. Sometimes you go into a doctor's office and you feel like they think they know everything. So whatever you have to say doesn't matter and he's never made me feel that way

  2026-02-23

• Everyone I dealt with was magnificent to deal with. [redacted] Your doctors and your entire staff are the best I have ever experienced.

  2026-02-19

• Dr. Busaba has been fantastic. He listens to my questions, makes time to make sure that he can answer them and address them correctly. He's been very thorough and really combines the best of expertise, clinical expertise with bedside manner and patient engagement. So I have been very, very pleased with the care, exceedingly pleased with the care that I've received and would highly recommend him.

  2026-02-19

• Listened to me!

  2026-02-17

• He had great bedside manners He seemed interested in my healthcare and was very pleasant. He definitely put me at ease even when he put that camera down both nostrils He helped me be a good patient

  2026-02-16

• Dr was very helpful and listened to all I had to say and explained everything to me in a polite down to earth manner. Very friendly.

  2026-02-16

• Dr Busaba is the best !!

  2026-02-16

• Dr. Busaba is one of my favorite doctors. He's highly intelligent, kind, compassionate and thorough.

  2026-02-06

• Very good doctor

  2026-02-05

• Always outstanding service.

  2026-02-04

• Excellent provider

  2026-02-01

• Absolutely wonderful, received high level care! Explained the plan listened to me did not rush the visit and on time. Dr. Nicolas Busaba and PA [redacted] are kind, vivacious and compassionate. [redacted]

  2026-01-26

• Just the best doctor and office that I have gone to. They r amazing!!!!

  2026-01-20

• Professional

  2026-01-19

• Dr. BuSaba (and his PA) are really excellent medical providers. I was so impressed that I told my wife I will never leave Massachusetts because the medical care I receive from many specialties at MGH is uniformly top notch. Dr. BuSaba is a wonderful Doctor who explained things to me in detail. His detailed office note on Gateway allowed me to refresh my memory of the treatment recommendations.

  2026-01-15

• After other providers had been unable to diagnose the cause of my sinus issue, Dr. BuSaba figured out what was wrong and quickly referred me to the physician who could treat it. Since then, he has followed up to make sure I am getting the best possible care. He is an outstanding doctor!

  2026-01-14

• Excellent

  2026-01-07

• Dr. Busaba is an absolute treasure.

  2026-01-10

• A wonderful doctor. He's very easy to speak to, very kind in his treatment and very open to explaining things. Highly recommend.

  2026-01-07

• Courtesy and professionalism was exhibited at all times

  2026-01-05

• PA and Doctor were extremely nice and thorough. Team replies quickly in the portal.

  2026-01-05

• Dr. Busaba is an outstanding physician who truly cares about his patients. He explains medical information clearly and thoughtfully, and his calm, reassuring approach put me at ease. I am very grateful to be in his care.

  2026-01-01

• Excellent professional experience!

  2025-12-17

• Dr Busaba and staff are always excellent and professional

  2025-12-16

• None all good ?

  2025-12-07

• Excellent care!

  2025-12-08

• I feel in good hands with this provider: he is knowledgable, respectful, caring.

  2025-12-04

• Excellent, patient, kind and very informative.

  2025-12-01

• Thanks

  2025-11-27

• Dr. Busaba is thorough, listens, and truly cares about my health.

  2025-11-26

• The care provider or the doctor is great. Dr. Busaba, he is good. He's careful, doing the best that he can do it. It's just his nursing staff, the last visit that I made, she was good. But all the previous ones, they completely love these staff. They have such a hard time getting my record. Mass General in general needs to get better at getting the records. It took me forever to And some of the staff, they would not even cooperate. It was just horrible experience. The doctor is wonderful, so I'm bearing with it as a general compromise.

  2025-11-27

• Dr. Busaba is a very professional and kind person who gives the consultations the attention they deserve. I am very pleased with this professional service. Thank you very much, Dr. Busaba and team. God bless you.

  2025-11-26

• Great office. I've always had an excellentexperience there.

  2025-11-23

• Have seen this doctor about twice a year and I could not be more satisfied. He is up to date on all my health issues and is professional and proficient.

  2025-11-23

• very knowledgeable and caring

  2025-11-12

• Wonderful experience. I felt like I was in excellent hands.

  2025-11-10

• Excellent care !!!

  2025-11-10

• I am so grateful to be a patient in Dr Busaba's practice. He is excellemt

  2025-11-06

• Very good

  2025-11-05

• Dr.BuSaba is always on time and never keeps a patient waiting. This quite refreshing,

  2025-11-05

• Would that all my interactions at MGB were as thoughtful, respectful, and pleasant as this one was.

  2025-11-02

• Excellent attention to my medical issues and very pleasant to interact with.

  2025-11-02

• Dr. Busaba has been my doctor for a number of years. He is always prepared and takes him time with me.

  2025-11-01

• Everyone that I met or spoke to were professional. Dr Busaba totally understand my problem and his suggestions for remedy were clear. He has a very professional yet kind way about him. [redacted]

  2025-11-01

• Love Dr. Busaba

  2025-10-30

• He was very pleasant thorough and explained everything He was very reassuring

  2025-10-30

• Dr Busaba is the best!

  2025-10-30

• He has a wonderful manner when interacting with patients. He is very knowledgeable and thoughtful

  2025-10-29

• This doctor was very knowledgeable and he took very good care of me and he listened to what I had to say and he asked me my opinions and then he set up appointments for me. I would recommend him highly.

  2025-10-30

• I love Dr. Busaba and all of his staff.

  2025-10-29

• COPY him. ALOT!

  2025-10-26

• Excellent care and understanding and professionalism

  2025-10-23

• Greatt care, empathetic, and thorough.

  2025-11-04

• Dr. Busaba has been very attentive to my needs.

  2025-10-23

• Dr Busaba has been my most trusted advisor. He keeps a careful eye on my condition, his advice is very valuable. I've come to him for medical advice outside his specialty, and he has sought referrals which have been excellent as well

  2025-10-19

• best

  2025-10-14

• Was treated with kindness & respectfully.. An tech came into room first to tell me he read my last report from a eye, nose & throat specialist who was my MD before he recently retired.. Found out today from Dr. Nicolas Bu-Saba that I did not have a sinus infection or condition that was giving me headaches & blocking info of oxygen.. Quite surprised. Told me I had a definite nasal blockage which would require surgery..At my age not an option for me.. Thus prescribed two nose stays to open up passages & get an allergy exam He was outstanding as he called me that PM to review any questions..Above & Beyond!!!!

  2025-10-13

• It was wonderful! Exceeded all of my expectations and put me at ease

  2025-10-14

• Most efficient office. Dr. Busaba very professional and kind. All went well, very pleased.

  2025-10-12

• Dr. BuSaba prescribed two nasal sprays that have been very helpful for my post-nasal drip but so far, I still have a terrible cough (Since Covid). I will begin using my humidifier soon and hopefully, this will help to reduce my cough.

  2025-10-14

• he didn't really listen too much of what I had to say about how bad it's been and that it suddenly started to get better and now I get to see him so all he sees is that it looks somewhat close to normal which it isn't when I go home and live.

  2025-10-08

• He is very knowledgeable and kind.

  2025-10-08

• Excellent care and attention

  2025-10-07

• Dr Bu-Saba is fantastic! He both listened carefully and also explained everything very clearly, leaving me feeling good about the plan, even though most of it is "wait and see" at this point.

  2025-10-05

• Wonderful

  2025-10-11

• Excellent experience

  2025-10-05

• Very good in diagnosing problem (source of sinus infection).

  2025-10-02

• Cost of exams and visits could be lower. No matter if insured or not.

  2025-10-01

• Yeah, so I think overall, it was a nice experience. I did feel like the provider knew what they were talking about. And they were very accommodating when they were doing the medical procedure for me. But I think I would have helped. So let's say their evaluation was a bit of the sort, we don't have anything wrong with you for this specific issue. So where we are suspecting this other lesser severe issue be. I think it would have been nicer to like, perhaps give I mean, I understand perhaps they cannot really give a diagnosis of what the possibilities can be, but for me personally, it would have helped to say, okay, if in two months, okay, this allergy medication works, this is what we will suspect it is, in that case, it is allergies. Instead of just saying, just try this and come back, and it could be many things that I'm worrying about, perhaps telling me that we think it's either A or B, and by doing this medication, we will rule out B or A, or both of them, I don't know. So it would have helped a bit to know

  2025-10-02

• I am very comfortable with him. I like and respect him.

  2025-10-02

• I do like Dr. BuSaba and am confident in the treatment plan he is setting out for me. I'm a little disappointed (but understand) he cannot perform my surgery if needed but believe he will put me in best care, and hope to be able to continue my follow up with BuSaba.

  2025-09-30

• I felt so goodabout Dr. Busaba that I have already recommended him to someone who needs help for his child.

  2025-09-27

• Dr. Bu-Saba was top-notch professional. Great job, great doctor. Enjoy going to see him.

  2025-09-26

• Dr. Busaba is the best, [redacted] his PA is fantastic and his office staff is a delight.

  2025-09-21

• I have been a patient of Dr. Busaba for a number of years. I find that he is very thorough, very gracious, very informative, and I'm grateful for his expertise.

  2025-09-22

• The doctor treats me very well, he cares about me, [redacted] I am very satisfied with the care. So spectacular and so professional [redacted] I would recommend the doctor to anyone else. I recommend him, very professional.

  2025-09-19

• Dr. Busaba is very thorough with his explanations and is very clear.

  2025-09-18

• Dr Busaba is a great doctor who used his expertise in solving the ENT issues I was having .

  2025-09-17

• I love Dr BuSaba he is a wonderful, knowledgeable, caring and professional physician

  2025-09-18

• Dr. Bu Saba is and always been very helpful and extremely knowledgeable with my health

  2025-09-16

• Great doctor

  2025-09-15

• I have used this provider for many many years and he is one of the most empathetic and a wonderful physician. I trust him with all of his diagnosis and he treated my husband for many years.

  2025-09-14

• I have been a patient of Dr Busaba for nearly 20 years. The best ENT for me! Very knowledgeable and his expertise helped me deal with septum issues et al. Also, a very kind and nice person.

  2025-09-08

• He was very professional and efficient in treating my sinus issues, period.

  2025-09-06

• I know very few doctors who are as caring and kind as Dr. Busaba. He's always been attentive, and in fact, so attentive that he has actually called me himself to discuss information that came to his office from another doctor because he was concerned. You know, he made a recommendation for the doctor who would perform surgery, and this particular doctor and this referral was superb. The guy's really a real human being.

  2025-09-05

• He is gentle and respectful.

  2025-09-04

• I had a great experience. The appointment was timely, and the provider gave his full attention. I am very satisfied.

  2025-09-04

• Excellent service

  2025-09-05

• Excellent exam and meaningful conversation in non-medical terms (thank goodness). Very patient and responsive to my questions.

  2025-09-05

• My care at Mass Eye and Ear has been exceptional.

  2025-09-04

• He's wonderful. Very patient and doesn't rush you out.

  2025-09-04

• An excellent doctor.

  2025-09-05

• Great doctor

  2025-08-30