John H Chi, MD, MPH

Patient Feedback

4.59707 average rating from 273 reviews

• This doctor came highly recommended and I'm very grateful that I was able to see him. The only issue was that he had to go into surgery so he was a bit rushed and that is the only, I guess, complaint. I felt that he was extremely knowledgeable and I would like to come back and talk to him again.

  2026-07-03

• Dr Chi is knowledgeable and straightforward.

  2026-07-02

• Dr. Chi is very attentive and makes positive decisions for your care.

  2026-07-01

• He spent time with me and my husband and answered all my questions. He made me feel comfortable and reaffirmed that with confidence that I was doing the best procedure and that he certainly knew what he was doing.

  2026-06-28

• Made me feel confident in having the surgery

  2026-06-28

• I can't say enough kind words about Dr. Chi and how he handled my visit. He was thorough in explaining surgery as an option, yet didn't force his opinion on me. He listened to questions from me, my wife, and my son, who were also present. Most of all, I would like to thank him for helping me feel at ease and confident in choosing surgery. His manner, demeanor, and reassuring words made it easy for my family and me to make a decision.

  2026-06-20

• Very kind and knowledgable! Took the time to explain things! I feel fortunate to have this skilled surgeon for my upcoming surgery!

  2026-06-18

• All excellent.

  2026-06-23

• Superb

  2026-06-14

• Our visit with Dr Chi was outstanding. His explanation of my imagery was easy to follow. He took the time to explain options and which one he preferred.

  2026-06-09

• The surgical staff, surgeon, and the whole hospital were responsive to my need for immediate surgery due to the pain I was experiencing.

  2026-06-08

• While the provider is undoubtedly a top notch surgeon, his understanding of human compassion and beside manner might need a little work. While I didn't understand that there was a difference between a neurologist and a neurosurgeon, I assumed that a neurosurgeon was a advanced neurologist. My bad. He could understand what was wrong with me. Made me feel like I was crazy. Said he wasn't going enable me on pills. That's between me an my PCP, and I don't have that problem. It's not in my character. It was kind of insulting. Then he ends the appointment by saying "That's it". That was really rude. [redacted] I really had a lot of respect for him. He is a great doctor, but he can't be treating people like that.

  2026-06-08

• Dr Chi is very efficient and communicates recommendations clearly. [redacted]

  2026-06-06

• My Mass General Brigham care team is the best in the world!

  2026-06-03

• I had a pretty bad experience with this provider. His comments directed towards my weight were derogatory and demeaning. I didn't actually receive the help I was looking for.

  2026-06-03

• I very much appreciate Dr. Chi seeing me in a very timely manner and I very much appreciated obviously his expertise and his guidance, his professionalism, really listening also to questions I had and explaining very clearly what the options were, listening to my concerns and really laying out the options. I'm incredibly grateful that Dr. Chi has taken me on as his patient. I was also impressed by the follow-up when a couple questions needed to be discussed to finalize the treatment plan that happened through his office. So very, very grateful and to be his patient. Thank you.

  2026-05-28

• Very informative. Couldn't have had a better experience.

  2026-05-17

• Appreciated Dr. Chi's straightforward manner in addressing my questions and concerns.

  2026-05-17

• Made we more comfortable with my procedure.

  2026-05-13

• I am a [redacted] yr old active senior. Dr Chi gets it. He's is a rock star. He explains and speaks with confidence only a few Doc's have these days. I trust him completely. I consider myself very lucky to have found him.

  2026-05-11

• Very professional and friendly. Clear answers to questions. Inspires confidence

  2026-05-11

• Everything was covered with care

  2026-05-05

• Dr. Chi listened to my concerns with respect. He is very knowledgeable and gave me useful information. I appreciate his service.

  2026-05-04

• Dr patient relationship could not be better

  2026-04-20

• Dr Chi is compassionate, speaks in practical terms, looks you in the eye ,and listens. He is very personable.

  2026-04-20

• Professional

  2026-04-19

• He was attentive to listening to what my problems were.

  2026-04-15

• kind respectful, talks little but answers questions, professional

  2026-04-13

• Although it was not clear to the doctor what my appointment was for, or what he was supposed to do. He did have some x-rays taken and said his office would contact me. They did not contact me. They contacted my primary care physician, and I was made aware of the results.

  2026-04-16

• My total experience and the quality of medical care I got was excellent

  2026-04-07

• Dr Chi is smart, Experienced, clear, Straight-forward. He was very helpful.

  2026-04-04

• I've only met with Dr. Chi virtually as I've had a spinal canal tumor that requires follow up care [reacted] My tumor is stable as seen on MRI's ordered by Dr. Chi. I've found him to be reassuring and thorough with these reviews of my scans. [reacted] I'm presently in remission and am very grateful to all my DF/Brigham doctors!!

  2026-04-03

• Very Smart Very good getting the point

  2026-03-31

• Dr, Chi was thorough, thoughtful, and focused throughout our meeting. He was well prepared fro the consultation and explained things in a logical way. He listened to me, answered my questions, and was very encouraging.

  2026-03-28

• Dr, Chi was calm, reassuring and very committed to finding the best way to move forward with my treatment. I am most grateful for his support.

  2026-03-25

• I found him to be very professional, concerned about my medical problem, and he clearly explained the issue, and how he would repair it.

  2026-03-23

• Very competent, professional Doctor. Never introduced himself- which was odd.

  2026-03-22

• Dr. Chi was very open to questions and I appreciated his candid answers

  2026-03-18

• Appreciated the honest conversation we had.

  2026-03-16

• All excellent

  2026-03-15

• For my 1st visit, I saw Dr Chi, the Nurse [redacted], ant the Coordinator [redacted]. Everyone was exceptionally pleasantv& professional. And after mybmedical condition was explained & diagnosed, Dr was able to schedule me for treatment "right away" within 3 weeks. I was referred to them byb3 other people (2 of them were Dr's themselves and I'm so very glad that theydid.

  2026-03-15

• My provider was very professional and knowledgeable.

  2026-03-08

• Dr. Chi is extremely professional, very well versed in the surgical realm, and I have personal experience of his expertise performing surgery as I had him do back surgery on me a couple of years ago. He's quite formal and not particularly warm. I think he could use just a little more time with patients and not be quite so crisp. That would really be a help. Otherwise, I rate him very highly.

  2026-02-26

• Physically, the phone appt was much easier. Afterwards, more questions and clarity of our conversation came up but I can send on my chart.

  2026-02-17

• Dr. Chi operated on me fours ago. Still has wonderful professional approach with his patients. Entire staff well organized and helped me with impending surgery

  2026-02-16

• Efficient, straight to the point. I think i may have been able to avoid appt if doctor took a quick look at existing CT scans provided to him when I made appt. However, was glad to get appt in a reasonable timeframe and was thankful for that.

  2026-02-16

• Dr Chi very satisfied with my outcome . Reassuring to me.

  2026-02-15

• Great surgeon but seems pressed for time

  2026-02-15

• It was very pleasant and professional!

  2026-02-26

• Hello, the doctor was very easygoing, easy to understand, was very thorough in his explanation of the procedure that was going to happen, was clear about what expectations I should have, and it was just overall a good experience.

  2026-02-11

• Doctor Chi knows what he's talking about.He had gone over my MRI and was prepared. He knew exactly what was happening with my spine. I was disappointed when he said it was too dangerous to operate on my spine after looking at my neck. And my age had a little to do with it too.

  2026-02-09

• Seems to be good

  2026-02-01

• The best care always from Dr Chi, extremely confident in his plan of care and how it will be for me. He is direct and straight to the point and very well prepared for my visit

  2026-02-01

• Dr. Chi is direct, clear and focused.

  2026-02-01

• Dr. Chi was fast but efficient, listened and agreed with my concerns. Very knowledgeable. Highly recommend.

  2026-02-01

• Dr Chi provided great advice while going over my CT scan and lots of time.

  2026-02-01

• He was very honest about my problem

  2026-01-31

• on time, precise, good communication,

  2026-01-27

• Professional and knowledgeable

  2026-01-25

• Very matter of fact. Very smart

  2026-01-25

• Dr. Chi was wonderful he explained everything to me about my condition the steps we are taking made me feel completely comfortable about my upcoming surgery

  2026-01-24

• I hope my surgery goes as well as I expect it to based on his opinion. I'm confident it will.

  2026-01-22

• He was helpful, knowledgeable and kind

  2026-01-19

• This was a great experience. It was a third opinion on spinal surgery. I left with total confidence in Dr Chi and the plan he proposed.

  2026-01-18

• Dr. Chi listened to me and he provided everything, all the information I need. He put me at ease and I have no fear of having him do the procedure.

  2026-01-08

• Kind, Caring, patient and very knowledgable.

  2026-01-05

• As always the appointment ran smoothly and professional.

  2025-12-30

• Dr Chi carefully explained the reason why I didn't qualify for surgical intervention and suggested I would benefit from some weight loss.

  2025-12-30

• I was there for about 5 minutes. The tests he ordered were all fine but he didn't have any answers for the reason I was having pain. I had to ask a lot of,questions to try to get some answers. .

  2025-12-29

• Dr. Chi was extremely caring and clear and professional during my visit. I found him very knowledgeable about my condition and treatment.

  2025-12-28

• Dr. Chi is very kind, thoughtful, caring, and knowledgeable.

  2025-12-24

• Dr. Chi was very well mannered and entered all the questions that I was concerned with... I felt very very comfortable with him

  2025-12-23

• Dr Chi is the best, most intelligent, kind and knowledgable physician I have ever dealt with. He saved my life and gave me back my mobility. I am forever grateful for him.

  2025-12-15

• I was referred to this provider by another doctor. It turns out he was not the right doctor and he referred me to another doctor who I plan to see shortly.

  2025-12-11

• He was attentive and listened to my concerns. We came up with a plan together.

  2025-12-08

• Dr. Chi is a new provider for me. [redacted] so I haven't had a lot of his time, but I'm completely happy as far as the first visit went and the communication. Thank you.

  2025-12-03

• I was unimpressed with Dr. Chi. He was 25 minutes late for the appointment and did not even acknowledge it. He was not looking at my current MRI and had trouble viewing it. I am not even sure he looked at it. Dr. Chi's "bedside manner" needs a some serious work.

  2025-12-01

• Dr. Chi was very thorough in my appointment. He answered all of my questions, provided options, and was very respectful. I appreciate the time that he spent with me and the appointment summary notes I received after. I felt extremely comfortable with his approach and how he left me to consider my options.

  2025-11-24

• [redacted] He seemed rushed and was not familiar with my medical history. He suggested tests that had already been performed. I tried to share my medical history but he looked at his computer screen the entire time. [redacted] I understand that specialists time is importantly and that they are highly sought out due to their background, but I would appreciate better care as I left wondering if he gave the proper recommendation and evaluation given his lack of preparation and knowledge regarding my case/. His note is very thorough and does not accurately reflect our interaction. Things are suggested that were never discussed either me.

  2025-11-23

• I had an extremely successful surgery and great input from him pre-and postop. This visit was very helpful to assure that my follow up has been complete.

  2025-11-23

• He has a very bad bedside manner. He didn't have any time to listen to me. He seemed like he was in a rush. I just felt uncomfortable and I just left. He did not give me enough information or ask questions [redacted]

  2025-11-20

• This provider may be the most skilled surgeon, but he's not at all warm to empathize with patients' feelings, and that came across.

  2025-11-19

• I came for a second opinion. Dr Chi was well versed on what was in my record. He told me that I needed surgery. He reviewed with me why I needed it and told me what the surgery would entail. I could follow what he proposed. I understood that I needed the surgery.

  2025-11-16

• The entire care team from the receptionist to the doctor were amazing.

  2025-11-16

• had a list of questions. felt like the provider who was an hour late to appointment due to his being in surgery, rushed me through my appointment and didn't give me a chance to answer my questions or explain my condition in detail to me. Also dislike when provider sits in front of computer and talks to me around a monitor. [redacted]

  2025-11-14

• Excellent

  2025-11-12

• Needs work on bedside manner.

  2025-11-12

• Very knowledgeable and explained detail information about my health

  2025-11-12

• He was personable and very easy to talk to. He had an air of confidence about helping me.

  2025-11-05

• Yes, Dr. Chi was very attentive to my needs and explained everything that was done and what I should do in the future. Very pleased with having him as my doctor.

  2025-11-05

• Knowledgeable

  2025-11-02

• My experience with Dr. Chi and his entire team has been fantastic from my first consult, to my bilevel ACDF surgery last [redacted] I had a very positive outcome and am grateful to be mostly pain free and also to no longer have significant numbness in both hands. [redacted]

  2025-11-01

• I felt Dr chi explained the results of my mri and tests in a clear way that I could understand..he took the time to explain the risks of surgery and has given me meds to help the pain ... seems to be working. [redacted]

  2025-10-30

• Dr Chi answered my questions fully and helped me understand the path forward.

  2025-10-27

• A good doctor is a problem solver, this provider was unable to work the human element of the problem. He could look at a picture and talk about it, but not address the symptoms and chart a path through them. Once I recognized this, even leading him through solutions to try and level set my expectations was something he resisted. Second, he was likely wrong. In my case I've had two rounds of spinal surgery (fusions, etc) and have weakness due to paralysis. He was very clear that the weakness wasn't linked to the nerve compression I have, [redacted]. He wouldn't even discuss what another cause could be. I was looking for someone who could help me chart a path - advise me - around navigating my spinal issues for rest of my life, as even he indicated eventually another round of surgery was likely. Perhaps a tall ask, but this provider could not help.

  2025-10-26

• Dr Chi told me that I was not a good candidate for surgery and explained why in detail. I felt grateful that he did not recommend something that would not have been in my best interests.

  2025-10-22

• He never physically examines me. Doesn't look at incision. Doesn't test the strength in my leg, doesn't check my gait, etc. Just looks at the CT and advises from that.

  2025-10-15

• I felt that he was very professional and explained everything that I needed to know.

  2025-10-12

• This PA was amazing!! He listened and explained everything!!

  2025-10-12

• Dr. Chi was very attentive. He took the time to have a long discussion with me and gave me the options about his idea of procedures.

  2025-10-12

• that the provider had kind of made up his mind before he saw me. And it seemed as though I wasn't as important as perhaps some other people that he might have seen. [redacted] And also, I felt that he attributed a lot to my age, condition before this incident happened.

  2025-10-10

• The staff [redacted] and the Doctor (John Chi) and all the people I interacted with were kind and courteous!

  2025-10-08

• I saw Dr Chi for less than 5 minutes he smelled cigarette smoke on me and it seemed to make his decision as how he already made his conclusion to my concerns. Also, I'm not even sure if he was looking at my CT scans or already getting ahead for his next appointment. [redacted] It was if whatever is my concerns were treated like I was a nobody. [redacted] I left confused [redacted]

  2025-10-05

• Dr. Chi was very informative and had excellent bed side manner. He explained my condition in a way that I could understand. He shared the views of my MRI and explained what I was looking at. He answered all my questions and provided more information than I expected. Dr. Chi recommended surgery and actually gave me the surgical date during the appointment.

  2025-10-01

• I was very glad to get an appointment with him. He's very knowledgeable, but he has not seen, I'm only the second person he's seen with my condition, but he's willing to reach out and learn, so I appreciate that. Am I supposed to press something?

  2025-10-02

• Dr Chi doesn't have the best bedside manner-he made us uncomfortable from the start.My situation didn't fall within his domain but he seemed rather distracted.

  2025-09-22

• Great Doctor Chi

  2025-09-21

• Nurses and/or Medical Assistants were all very pleasant and friendly and efficient. Dr. Chi had reviewed my medical records, MRI results, etc. before I met with him and was familiar with my situation/condition. He explained very directly that I did not need a surgical procedure and suggested some other courses of action that should help alleviate the pain that I am experiencing and did so taking into consideration that I reside a significant distance from Brigham & Women's facilities.

  2025-09-21

• I am forever grateful for Dr Chi's surgical expertise. He is a highly qualified Neurosurgeon and I am pleased that he took my case. It has been 1 year since my surgery and fortunately I am doing very well. Better than I ever imagined. I must congratulate myself also. I have worked hard at my rehabilitation, exercise program and will continue to do so Thank you for having such an incredible doctor at Brigham and Women's Hospital. Dr Chi is a "keeper".

  2025-09-19

• Very helpful, informative and good listener

  2025-09-16

• Excellent all around

  2025-09-14

• Very impressed tactically wonderful shorten to the point I appreciate that get it done

  2025-09-14

• Dr. Chi was familiar with my case and did an excellent job of explaining why he thought surgery needed to be done and what the process would be.

  2025-09-09

• I saw Dr. Chi and he gets a 10 also.

  2025-09-07

• I was very impressed with Dr Chi, his knowledge, willingness to listen and answer my questions, and his warm personality. After meeting him, I have switched to him from my current doctor.

  2025-09-07

• I saw Dr Chi for a zoom consultation for scoliosis surgery. I live in [redacted]. I had previously seen several spinal surgeons in [redacted] who proposed very different surgeries. Dr Chi was very helpful in helping me decide what type of surgery I should have and what type of surgery I should not have which was invaluable. My sole question was whether he had read the information I had sent him in advance.

  2025-09-08

• Dr Che previously performed surgery on my neck. I came to this appt. as I still experience pain and stiffness. During this visit the doctor did not examine my neck at all. He asked if PT had helped and when I stated he did not send me for PT he seemed to become irritated. While looking this up on his computer my wife asked if he could see that he had ordered PT after my surgery. He replied he could not see those notes and stated "well I don't have access to every PT center in the country". He was obviously irritated and it showed. I am very disappointed in his treatment during this appointment.

  2025-09-08

• Very pleased with Dr. Chi and felt his advice was extremely accurate.

  2025-09-05

• I received excellent care from Dr. John Chi.

  2025-09-03

• always looking at his watch

  2025-08-30

• Had a pleasant experience and can't wait to try and have some answers to my questions

  2025-08-27

• Dr. Chi understood my condition, and suggested corrective action and followed it up.

  2025-08-25

• Very Rushed... [redacted]

  2025-08-24

• Efficient but did not give me enough time to ask questions.

  2025-08-24