Thomas L Carroll, MD
Not currently accepting new patients
4.891051 average rating from 257 patient reviews
Specialties
Affiliation
Mass General Brigham
Provider Locations
- Boston, MA
Dr. Thomas L. Carroll is a laryngologist whose clinical practice focuses on professional voice disorders, voice preserving treatment for early vocal fold cancers and refractory chronic cough. He is an Associate Professor of Otolaryngology-Head and Neck Surgery at Harvard Medical School. Since 2014 he has served as the Director of the Program for Voice, Swallowing and Upper Airway Health at Brigham and Women’s Hospital and now at his clinical locations. Dr. Carroll’s practice routinely treats disorders attributed to laryngopharyngeal reflux disease, vocal cord paralysis/paresis, swallowing disorders and the aging voice. He practices in a multidisciplinary fashion alongside speech language pathologists who are also experts in these treatment areas. His firm belief in this multidisciplinary model, combining medical, surgical and behavioral evaluation in each visit, contributes to the success of his patient outcomes.
Dr. Carroll is a graduate of Oberlin College with a degree in Music. He studied classical voice while at Oberlin and has sung in numerous ensembles including the St. Thomas Choir of Men and Boys in New York City, The Oberlin College Choir and the Oriana Consort of Cambridge, MA. He received his medical degree from Wright State University School of Medicine and completed a residency in Otolaryngology at the University of Colorado Denver and Health Sciences Center. Dr. Carroll completed a fellowship in laryngology and care of the professional voice at the University of Pittsburgh Medical Center Voice Center in 2008.
Dr. Carroll is known nationally and internationally for his clinical research and contributions to the understanding of innovative diagnostics and therapeutics for laryngopharyngeal reflux, refractory chronic cough and novel laryngeal fillers and devices that improve how procedures can be performed awake in the office. He is known by his patients and peers as a laryngologist who is a singer himself, and as a doctor of the larynx who understands the intrusiveness of voice, breathing and swallowing disorders on his patients’ lives. He appreciates the commitment of singers to their craft and the joy that singing brings to humans, both professionally and recreationally.
Education & Training
- Fellowship: University of Pittsburgh Medical Center, Otolaryngology/Laryngology, 2009
- Residency: University of Colorado School of Medicine, Otolaryngology, 2007
- Internship: University of Colorado School of Medicine, Surgery, 2003
- Medical Education: Boonshoft School of Medicine at Wright State University***NSCH, 2002
Board Certifications
- Otolaryngology, American Board of Otolaryngology - Head and Neck Surgery
Languages Spoken
- English
Age Group Treated
- Adults
Patient Feedback
4.891051 average rating from 257 reviews
-
Excellent
2026-06-01
-
Easy to interact with in a doctor/patient relationship. Works to try and take care of the issues you have as a patient. Shows compassion. Shows respect for me as a patient, which I appreciate.
2026-06-01
-
Both Dr Carroll and [redacted] (SLP) were extremely personable and knowledgeable. Caring and responsive
2026-05-30
-
Dr Carroll and his were wonderful. I left his office full of hope and confidence. He knows exactly what's wrong and I am confident he will treat it effectively.
2026-05-27
-
DR. Carroll and his team have been very helpful regarding getting the issue of my voice back. I am most grateful.
2026-05-25
-
I found it easy to talk to the provider I also felt that he had pretty much read enough of my info to progress the exam.
2026-05-24
-
He is great and so is the speech therapist.
2026-05-23
-
Dr. Carrol lis very helpful and concerned about patient care. He wrote detailed notes that accurately reflected my husband's condition and plan going forward. I would not hesitate to work with or recommend him.
2026-05-23
-
Can't say enough about how great Carroll is .
2026-05-23
-
Dr. Carroll is a kind, knowledgeable, and friendly doctor. He never rushes me, he encourages me to ask questions, and his answers are clear and thorough. The procedures I've needed him to conduct are not comfortable ones; he has been so kind, patient, and respectful to me every time.
2026-05-20
-
Dr. Carroll was thorough and very knowledgeable. He took the time to answer my questions and explained all the risks and side effects of the surgery.
2026-05-20
-
Two providers were very informative and kind. I really appreciated their willingness to listen.
2026-05-17
-
Dr. Carroll was extremely helpful in explaining what he has found with my case. He is extremely knowledgeable about my coition and what would help with the symptoms. It made for a very positive experience.The doctor has a great sense of humor.
2026-05-11
-
I'm very pleased with all. No comments
2026-05-10
-
It was good to see Dr Carroll again and have him evaluate the status of my voice in this follow up visit. It's all very interesting to see how this Silk Voice ended up!
2026-05-15
-
Dr. Carroll was an excellent physician. He answered all my questions. I have a complex case. I have a concussion running at this time and I had a very unusual fall, syncope. So he was very thorough, you know, examining me and very comprehensive in his answers. Excellent physician.
2026-05-12
-
Dr Carroll has always been great in explaining as well as listening A good example for all persons in the medical field
2026-05-06
-
They were good and knowledgeable
2026-05-05
-
I have always had excellent (rated 10) visits with this provider. They have offered great solutions for me and the conditions/symptoms I have experienced as a result of some of the other treatments I have received at Dana Farber and BWH. All good, all around.
2026-05-04
-
Dr Carroll is THE BEST
2026-05-03
-
Dr. Carroll is the best!
2026-04-28
-
I would like to thank you for everything you all guys have done for me. You're awesome. Thank you for the comfortable, the caring, and the loving I have got from you guys. Thank you so much. Take very good care of me. God bless you and your families, and thank you so much. Well taken care of.
2026-04-24
-
Thom Carroll is pleasant, competent, informative, and respectful. He also remembers the personality of his patents,
2026-04-20
-
Dr. Carroll was amazing. So friendly and just put me at a comfortable level so I could pay attention to what he had to say. The whole experience with Dr. Carroll and his associates was great.
2026-04-18
-
Dr. Carroll and everyone in his office was excellent. My only complaint is that it took a long time for the lab to send my manometry results to Dr. Carroll for review. But Dr. Carroll himself was excellent, kind, and responsive!
2026-04-21
-
Dr Carroll is caring and very thorough. He is concerned and describes different options and asks my opinion. Then he counsels me about what we should do! He is a wonderful doctor.
2026-04-12
-
Dr Carroll was very nice. He listened well and is having me do appropriate tests related to my symptoms. I was very happy with this visit and provider
2026-03-29
-
I also saw a speech pathologist and she was as helpful as the doctor.
2026-03-30
-
I always feel very comfortable and relaxed when I visit Dr Carroll.
2026-03-28
-
[redacted] I cannot say enough about about Dr Carroll and his staff.
2026-03-24
-
I have seen a few ENT's about my chronic cough, and Dr. Carroll did the best job with the laryngoscope as well as explaining what he found and the treatment plan. I will be returning to him for a follow up.
2026-03-18
-
It's good to have a positive relationship with Dr Carroll. He trusts my perspective, which is great
2026-03-10
-
Dr. Carroll is fantastic. Caring, great personality, and knows his profession.
2026-03-09
-
Had a very good experience overall, both the voice "tech" before the doctor appointment and with the doctor.
2026-03-08
-
I have clinical anxiety, and I got incredibly anxious at one point during an exam in which they had to view my vocal cords. I hadn't been expecting to undergo the test during the appointment, so I was not mentally prepared, but they were both so incredibly kind, patient, and understanding with me.
2026-03-08
-
Dr. Carroll has a professional and friendly demeanor. He and the speech pathologist worked excellently together. They both explained everything to me in a clear and concise way.
2026-03-07
-
Excellent
2026-03-04
-
Good up front doctor with a lot of knowledge and respect for what he does
2026-03-03
-
Dr. Carroll is probably the most dedicated, thorough doctor I have and he's very, very open to listening and answering all my questions.
2026-02-18
-
Dr. Carroll was extremely efficient and knowledgeable regarding my problem. He explained everything thoroughly and listened carefully to what I had to say. [redacted]
2026-02-11
-
Excellent
2026-02-09
-
Dr. Carroll was extremely friendly, and provided me with a lot of info regarding my diagnosis
2026-02-07
-
Everyone that's included in my care treatment me with the respect and they listen to what I have to say. I also trust Dr. Carroll completely. He has made a big difference in my ability to talk and swallow as normal as I can and he continues to always suggest treatment that helps.
2026-02-06
-
Thank you
2026-01-25
-
Nothing, he's just a great provider
2026-01-18
-
Dr. Carroll is excellent at his craft. He understands my frustrations and always looks for ways to make my life better.
2026-01-17
-
Pleasant atmosphere, Grace was unbelievably helpful to me on the phone scheduling this and working through some problems
2026-01-11
-
I have a high regard for Dr Carroll and his team. I appreciate their professionalism, up to date information on my diagnosis and responsiveness to my questions.
2026-01-11
-
Dr. Carroll is the absolute best. He's professional. His expertise is second to none. And he saved my vocal cords.
2026-01-12
-
Dr. Carroll is very compassionate about treating LPRD and listened carefully to my symptoms.
2026-01-11
-
It was incredible, for the first time I had a doctor who believed me, and knew exactly what I was dealing with
2026-01-05
-
Professional, listened carefully and very respectful and knowledgeable
2026-01-05
-
Also saw a speech and language pathologist who was amazing. Thank you to all involved. Thank you.
2026-01-05
-
Everything was fine
2026-01-04
-
Very happy with Dr. Carroll and the speech therapists. Would highly recommend the department in general and Dr. Carroll in particular.
2025-12-30
-
Seeing Dr Carroll always provides me with confidence that he is taking good care of me
2025-12-24
-
He was very helpful and I finally got answers and most importantly, a plan on how to treat.
2025-12-23
-
Dr. Carroll is a great physician. He listens to me and answers my questions.
2025-12-22
-
I really appreciated the time with both Dr. Carroll and the speech pathologist, [redacted].
2025-12-22
-
Total confidence in Dr. Carroll and his staff.
2025-12-20
-
Dr. Carroll is a great physician. He answers all your questions and you couldn't ask for anybody better to treat you. Thank you.
2025-12-16
-
Excellent visit. Quick assessment and diagnosis. Great medical advice on treating the issue.
2025-12-16
-
Excellent team! Always have great confidence in their diagnosis.
2025-12-14
-
Great teamwork exceeded my expectations
2025-12-14
-
Dr Carroll and [redacted] changed my life!!!!!!
2025-12-14
-
If I could have given Dr Carroll 100 star review I would have. Since finding out my condition he was the only Dr I seen that made me feel confident it what he was telling me. I left his office with a 1000 pounds lifted off my shoulders. Great personality listened explained
2025-12-11
-
Positive, Kind,Portions And Very Professional!
2025-12-11
-
Dr. Carroll has a very busy practice yet has the ability to communicate thoroughly and clearly and always checks to ask if I have additional questions. He has the ability to put you at ease during a procedure - he is a great doctor.
2025-12-07
-
Extremely positive experience. Dr and staff were highly professional and compassionate. Respectful and patient.
2025-12-09
-
Good experience [redacted]
2025-12-07
-
Dr. Carroll is really fantastic. I couldn't get the answers I needed in Fort Lauderdale, so I came to see him.
2025-12-01
-
Very personable, friendly, involved, caring, and supportive.
2025-11-30
-
Excellent
2025-11-30
-
Dr. Carroll is a nationally recognized otolaryngologist and researcher, who I reached out to when (as a Dr myself), I realized my condition was somewhat complicated. His input was critical to planning the next steps to manage and treat my laryngopharyngeal reflux, of which I am very appreciative.
2025-12-02
-
Dr Carroll and his PA [redacted] were absolutely WONDERFUL! I have terminal cancer with likely only months to live. I lost my voice because of the cancer a couple of months ago and thanks to them I can talk again! I know that this won't change my prognosis but at least I can talk and Dr. Carroll & [redacted] were the only providers I've seen throughout this cancer journey that have given me HOPE!! I cannot thank them enough and I am forever grateful! (So is my son, my only caregiver)
2025-11-27
-
I am looking forward to working with him very much , along with his staff
2025-11-24
-
None- Dr. Carroll was very thorough and detailed.
2025-11-23
-
I found him to be kind and personable Very skilled laryngoscopy, guided me through it well, and very pleasant and down to earth. who provided great info (written and spoken) about meds for gerd. My only constructive feedback: The speech pathologist takes the initial history. She did so super well. But when dr. C came in it seemed to me that he already had decided upon likely diagnosis and didn't really take a history. That was likely correct, but I think it would be great for clinician to ask a few questions first just to confirm more key aspects of history directly with patient.
2025-11-12
-
Excellent care and did not rush me.
2025-11-09
-
Excellent care and great suggestions for reducing cough.
2025-11-09
-
It was very comfortable. He was concerned and helpful
2025-11-02
-
Dr Carroll has best bedside manner I trust him with my life . Very knowledgeable. So glad I was referred to him .
2025-10-29
-
Dr. Carroll is phenomenal. He is extremely intelligent and has a great bedside manner. I recommend him highly. I am very grateful that he cares for me.
2025-10-31
-
He was very kind, knowledgeable and personable. He took my concerns seriously. I had to wait far too long for an appointment, and I can't really say, "he's worth it," until I start the treatment regimen and see whether it works. But I certainly appreciated someone of his caliber and personality.
2025-10-30
-
Dr. Thomas Carroll was fantastic. I can't say enough good things about our experience. Wonderful bedside manner making my daughter feel comfortable. He was extremely knowledgeable about her case and confident in his plan of care. We left feeling very hopeful and encouraged. Would definitely recommend him to everyone!
2025-10-28
-
The provider was knowledgeable and seemed sensitive to my situation and I think gave me some good information.
2025-10-29
-
Appreciated the info about reflux raft
2025-10-25
-
Dr Carroll always reaches out with a questionnaire asking about why you are coming for an appointment and any symptoms relative to the last visit. This helps me as a patient, to gather my thoughts and provides him, as well as his staff with the information they need to make the most of the scheduled appointment.
2025-10-23
-
Professional and efficient
2025-10-21
-
he's competent, pleasant and respectful. and a terrific fellow
2025-10-20
-
Wonderful
2025-10-19
-
Dr. Carroll is a nice person, who appears to be genuinely concerned for his patients well being. He is very knowledgeable in his field of medicine. Thank you !
2025-10-13
-
I can't think of anything, they show so much care and respect, it's nice to have people who really care that all i have to say have a blessed and wonderful year.
2025-10-08
-
It was an excellent and informative visit, that clarified some of the confusion about options others had proposed for my condition. .
2025-10-08
-
Very caring, patient and informative.
2025-10-08
-
Very knowledgeable and skilled at performing an exam of my voice box / area.
2025-10-05
-
A 100% happy with the entire experience
2025-09-28
-
Doctor was very knowable excellent However, I left 3 different msgs regarding the instructions of medication nobody has returned any calls Very disappointed being my first time with this doctor
2025-09-21
-
I was quite impressed with the speach DR and Dr Carrol, trying to get to the problem immediately and the time they spent with me, with some tests. All other Drs take no time with their patients. I'm from CT and go to Boston to be with the best Doctors. I feel if there is anything that can be done with the terrible situation these 2 Drs will finding a way to fix it. I'm in a good place.
2025-09-21
-
Great experience
2025-09-21
-
He's the best! Knowledgeable, patient, informative and totally into your well being.
2025-09-18
-
I was very happy with my meeting with Dr. Carroll. And I'm waiting to start the therapy with him. Okay, everything was fine. The trip was tough. I live in Foxboro, so getting into Boston was not easy. Okay, have a good day.
2025-09-21
-
Dr. Carroll took the time to listen to my symptoms and I felt as if he really understood exactly where I was and what my possibilities were for healing. So I definitely felt comfortable in the office and was very happy to meet him and to see that there are people who are looking at these types of symptoms and are able to help patients like me.
2025-09-17
-
I thought he was very knowledgeable. He listened to me. I felt comfortable.
2025-09-17
-
I was referred to Dr. Carroll by Dr. [redacted] (ENT) and found him and his team to be excellent. My treatment has been successful as of my recent follow up visit. I would label Dr. Carroll and his team WORLD CLASS!
2025-09-14
-
I have seen several doctors at different hospitals for this ongoing problem/concern, and not one of them was as attentive as Dr. Carroll and his team [redacted], nor as knowledgeable or determined to find a solution. I cannot say strongly enough how much I appreciate their care for me on the day I saw them, the issue I am seeking to remedy, nor the course of action they have prescribed, which appears to me to be quite prudent. I have full confidence in them and am very thankful to have been recommended to their practice. While it was a longer wait to see them than I would have liked, ultimately it was well worth the wait.
2025-09-12
-
Mr [redacted] and Dr Carroll were very focused on my issues and gave helpful insights. I did not feel rushed, and I enjoyed interacting with them.[redacted]
2025-09-07
-
Very professional, knowledgeable and provided top notch care
2025-08-30
-
very pleased with him.
2025-08-24
-
I have seen this provider a total of three times, but years apart. He has always been very communicative and cordial.
2025-08-24
-
The doctor was cordial, respectful, direct, clear and delightfully human.
2025-08-24
-
Dr. Carroll was very knowledgeable and provided insight that I had not heard from prior doctors.
2025-08-25
-
I have been going to this provider for many years. I have even followed him from one hospital to another so I can continue my care with him. He is a very special provider and person.
2025-08-24
-
I was treated with respect.
2025-08-23
-
Very thorough
2025-08-18
-
Dr. Carroll is a doctor that makes me feel very comfortable, and even though he doesn't see me that often, he always greets me with a smile
2025-08-17
-
The provider was a most pleasant person who was very easy to talk to and who listened to my questions and concerns. He explained the situations we were dealing and was open and thoughtful when he spoke to me. He was always courteous and respectful and overall was a most delightful person to work with, patient, knowledgeable and helpful throughout my visit with him.
2025-08-17
-
I checked in early for my appointment with Dr. Carroll. He saw I had checked in and was available early as well so we were able to start my appointment early. This was much appreciated!
2025-08-29
Accepted Insurance
- Tufts Public Health Plan
- Community Health Options
- Tufts Medicare Preferred
- Wellpoint
- Blue Cross Blue Shield Medicare
- Railroad Medicare
- Medicaid NH
- Beech Street
- Commonwealth Care Alliance
- Medicaid CT
- Coventry
- Aetna
- Tufts Health Plan
- Senior Whole Health
- United Health Care
- Medicare ACO
- Medicaid RI
- Blue Cross Blue Shield
- Harvard Pilgrim Health Care
- Humana
- Multiplan
- Fallon Health
- Medicare
- Cigna
- TriCare
- Mass General Brigham Health Plan
- WellSense
- MassHealth
- Medicaid ME