Kristen Franklin, MD

Kristen Franklin, MD

Not currently accepting new patients

4.946844 average rating from 301 patient reviews

Specialties

Affiliation

Mass General Brigham

Provider Locations

  • Upton, MA

Education & Training

  • Fellowship: University of Massachusetts - Worcester, Cardiovascular Disease, 2005
  • Residency: University of Massachusetts - Worcester, Internal Medicine, 2002
  • Internship: University of Massachusetts - Worcester, Internal Medicine, 2000
  • Medical Education: University of Massachusetts - Worcester, 1999

Board Certifications

  • Cardiovascular Disease, American Board of Internal Medicine

Languages Spoken

  • English

Age Group Treated

  • Adults

Patient Feedback

4.946844 average rating from 301 reviews

  • My Dr was excellent made me feel Welcome and at ease

    2026-08-08

  • Always so professional, helpful, caring and kind.

    2026-07-26

  • Listens and not rushed

    2026-07-26

  • She offered to reach out to my primary doctor, if needed

    2026-07-25

  • Both the nurse and Dr. Franklin treated me with honesty and respect. Answered all my concerns thoroughly. Pleasure being treated by caring people. Very satisfied with this visit.

    2026-07-25

  • Everything went well

    2026-07-24

  • Dr. Franklin's assistant at the front desk (check-in) was absolutely fantastic! Very lovely lady with such an amazing smile and very customer service friendly!

    2026-07-08

  • Dr Franklin is excellent always answers all questions in detail Has good suggestions and solutions and spends as much time as I need

    2026-07-06

  • They were great

    2026-07-06

  • Dr. Franklin has always been receptive and informative with me we communicate well and make what I feel are good decisions.

    2026-07-04

  • Dr Franklin is a very good cardiologist. She gives me options and is concerned about what concerns me.

    2026-07-03

  • Dr. Franklin is one of the best. Personable, extremely knowledgable, and wonderful "bedside manners". She listens to everything you need and want to say. So sorry to hear the practice is moving to a U Mass affiliate.

    2026-07-01

  • Dr Franklin always listens to my concerns and is always supportive of the research I have done on my own

    2026-06-28

  • Dr.Franklin is very good with explaining things and answering any questions I have. She doesn't rush you and gives honest advice. I've had her for years now and always am happy with my visits.

    2026-06-23

  • Dr Franklin and her whole team pa.s are so amazing and helpful the staff are great too they go beyond to help to make sure you have everything you need they are the best

    2026-06-20

  • Outstanding

    2026-06-20

  • Very knowledgeable and approachable

    2026-06-20

  • Dr. Franklin, in my opinion, is very knowledgeable. She's very well trained. She knows what she's doing. And I have my full respect for her, and I trust her very much. Thank you.

    2026-06-18

  • Dr Franklin is great mass general Brigham is lucky to have her on staff.

    2026-06-15

  • Dr Franklin was very helpful and explained everything that I needed to know.

    2026-06-15

  • I like Dr. Franklin. She's very good. [redacted]

    2026-06-14

  • Dr. Kristen Franklin talks to you like you are part of her family very professional. Gives you a great explanation of your care.

    2026-06-03

  • I always look forward to seeing Dr. Franklin because there's always questions I have for her and she always has the right answers and I know she is a very caring doctor. She's amazing.

    2026-06-01

  • I cannot say enough positive comments about Dr. Franklin. She listens carefully and clearly explains test results and examination findings. She is kind and personable. I have full confidence in her.

    2026-05-24

  • Dr. Franklin is excellent in all aspects of my care. Thank you.

    2026-05-21

  • A+ staff, nurses, lab personnel, and doctors.

    2026-05-18

  • Dr. Franklin has always been a caring and thoughtful provider. She provides the time that I need, she listens well and offers excellent care.

    2026-05-16

  • I have complete and absolute confidence in Dr Franklin. She follows up, ensures my visits are timely, takes time to explain test results, medications, and always leaves with a plan and follow up visits. I appreciate her frank and clear discussions. Would recommend Dr. Franklin and staff.

    2026-05-15

  • She took the time with listening and explaining.

    2026-05-12

  • I have had Dr. Franklin fir a very long time and she is great.

    2026-05-10

  • Dr. Franklin has an excellent bedside manner. She is very attentive to all my medical needs. She is a warm and caring person that makes you feel very comfortable. She goes above and beyond!!

    2026-04-28

  • I was very comfortable and the provider was very professional. She listened to my concerns and answered my questions.

    2026-04-29

  • I've been seeing Dr Franklin for years now and have never been treated better by a physician. She always provides me the best care and explains everything to me in a way I can understand completely. She's very knowledgeable and thorough. I'm grateful to have her.

    2026-04-18

  • Always experience excellent care when I have an appointment here.

    2026-04-17

  • Excellent

    2026-04-16

  • This is my favorite medical provider

    2026-04-13

  • Very happy

    2026-04-15

  • Exceptional care

    2026-04-12

  • I was seen in a timely manner and treated with respect from the check-person, the nurse, the doctor and the check-out person. And I've always had good communication with this office.

    2026-04-12

  • The MA and provider are wonderful. The front desk staff do a good job at ignoring folks and forcing smiles on their faces. They are not the friendliest of folks and the one who checked me in was very sharp and rude.

    2026-04-09

  • It was great

    2026-04-06

  • Dr. Franklin is great. She always takes the time to explain things and answer my questions.

    2026-04-08

  • Very friendly and helpful

    2026-04-01

  • Very professional and courteous and extremely patient.

    2026-04-01

  • Dr Franklin is amazing she listened to what one of my problems were and she went over and above to help me with it.

    2026-03-23

  • My experience with my visit to the doctor's office was excellent [redacted]

    2026-03-19

  • She's always been very open about all my issues.

    2026-03-15

  • Dr. Franklin is a very caring and supportive cardiologist - she takes good care of my [redacted] year old mother.

    2026-03-09

  • I enjoy going to this provider

    2026-03-08

  • Dr Franklin is very knowledgeable and so easy to talk with concerning my care.

    2026-03-02

  • Dr. Franklin is great. She listens, she's open, she tells you everything, and I highly recommend her.

    2026-03-04

  • Very professional and caring

    2026-03-02

  • The care provider I seen was the same gracious provider that I seen when I was in the hospital in [redacted]. I couldn't ask for a better person.

    2026-03-01

  • Everything good, great experience. Thank you!

    2026-02-15

  • I like Dr. Franklin.

    2026-02-17

  • Excellent care. [redacted]

    2026-02-14

  • They treated me with dignity and respect and very helpful.

    2026-02-16

  • Hopedale Cardiology is and always has been wonderful, Dr Franklin is awesome, I'm extremely happy with all of them.

    2026-02-15

  • Dr. Franklin treated me with the utmost of care and concern for my overall health. She even took time to schedule additional blood pressure checks to determine the need for increasing dosages on certain meds.

    2026-02-15

  • Dr. Franklin is an awesome physician, caring, understanding, patient and listens to what I have to say.

    2026-02-08

  • Excellent.

    2026-02-02

  • Always very professional and great. Dr Franklin is great

    2026-02-01

  • Virtual visit on time, Dr Franklin was well versed on medical history and provided excellent medical advice.

    2026-01-31

  • Excellent care

    2026-01-28

  • I am very happy with Dr. Franklin.....she is personable and very easy to talk to.

    2026-01-14

  • Helpful, good listener, and took the time to discuss everything

    2026-01-14

  • Dr. Franklin puts her patients at ease. She listens! That is important and also she smiles, not many providers take the time to smile. She genuinely cares about her patients.

    2026-01-11

  • Dr. Franklin has an approachable demeanor and makes it very comfortable to discuss concerns and options.

    2025-12-31

  • Dr Franklin always listens to what I am saying and the symptoms I am feeling. She shows concern and respect and offers recommendations as needed.

    2025-12-29

  • My experience has always been excellent here

    2025-12-29

  • The care was excellent and respectful.

    2025-12-31

  • Dr. Franklin has been my Moms doctor for a long time and we've always had complete confidence and trust in her expertise, her knowledge for my Moms medical challenges and needs and we've appreciated so much her kindness, patience and understanding for my Moms medical challenges and her as a person.

    2025-12-28

  • Excellent care.

    2025-12-25

  • Very good, very good, excellent. Very happy.

    2025-12-24

  • Dr Franklin is the best.

    2025-12-22

  • Positive, careful care.

    2025-12-09

  • Excellent.

    2025-12-11

  • She was a good provider

    2025-12-08

  • Very Professional services and their knowledge!!

    2025-12-07

  • Doctor Franklin has helped me fromTIA s toward helping med care until I was referred to hear specialist surgery. Doctor Franklin remains the Best local heart specialist and I will always give her credit as my Doctor and friend.

    2025-12-07

  • The provider understands my situation and explains any need for changes in medications and what to be aware of.

    2025-12-07

  • I couldn't be more pleased than to have Dr. Franklin as my cardiologist and I highly recommend her. She's an understanding, compassionate, and an excellent doctor. Thank you.

    2025-12-11

  • A perfect 10!

    2025-12-07

  • It was a good experience

    2025-12-07

  • Great practice and wonderful doctors and staff.

    2025-12-04

  • Dr. Franklin was very easy to talk to, she really listened to and answered my questions and concerns before we agreed to my next steps.

    2025-12-05

  • As always Dr Franklin is ready to review my labs and procedures at my appointment. She always gives me time to discuss any questions I may have.

    2025-11-29

  • Dr. Franklin is a wonderful provider. She listens to you and answers all questions in a thoughtful manner. She never makes you feel rushed.

    2025-11-25

  • they're a good provider who is dedicated to seeing all her patients even though she is extremely booked up

    2025-11-23

  • We had a telephone meeting because the internet was down at the office. I had no concerns that weren't addressed

    2025-11-22

  • excellent doctor

    2025-11-26

  • Very happy with care provider .Friendly & knowledgable & helpful !

    2025-11-19

  • Everything went great

    2025-11-17

  • Very knowledgeable and professional

    2025-11-20

  • I really appreciated the time she took to explain things that I needed to know.

    2025-11-17

  • Always look forward to visit with Dr Franklin.

    2025-11-16

  • Thank you

    2025-11-02

  • Have always been very thorough and professionals. I felt confident in my doctor's advice.

    2025-11-02

  • Dr. Franklin is an excellent health partner; her knowledge is strong and the balance of empathy and professionalism is where I like to see it. Very happy with the care she provides.

    2025-11-02

  • Always great and never any problems

    2025-11-01

  • It was a positive experience because Dr. Franklin shared her expertise and gave advice in a clear and direct manner.

    2025-10-29

  • She's very nice and listens to what you have to say.

    2025-10-26

  • Dr. Franklin is always pleased to see me. I have complete confidence in her, knowing if I would have any questions, concerns, she would be responsive. I feel blessed to have her.

    2025-10-26

  • I felt that I was listened to and that I was able to negotiate my care, not just under some standard formulary, but that I was heard as an individual. And I understand that there are standards and so forth, but I also felt like I'm an individual, not a standard. Thank you. That's mostly my feedback. Thanks.

    2025-10-27

  • Happy to have found her!

    2025-10-25

  • Dr Franklin is a wonderful doctor. She listens thoughtfully and answers all my questions with respect and great knowledge. She suggested my current medications that work perfectly for me with minimal side effects when other meds were intolerable. She is extremely patient and empathetic to a senior. love her and the practice.

    2025-10-25

  • She was very concerned about my health.

    2025-10-19

  • Dr Franklin is a very good doctor I have been going to her for years after leaving another doctor [redacted]

    2025-10-26

  • Nothing else. It was excellent.

    2025-10-20

  • Dr Franklin always listens and addresses my concerns. I appreciate that.

    2025-10-19

  • Dr franklin is a true professional with great knowledge and respect for patients

    2025-10-16

  • I'm not sure if the person I saw before Dr, Franklin is a nurse. I assume she was. I know nothing about their interaction.

    2025-10-16

  • Dr. Franklin was very professional, with great care and concern for my needs. I have recommended her to friends and family seeking a cardiologist.

    2025-09-29

  • Dr. Franklin is top notch, not only in her care and advice, but is able to explain very technical issues in a way that I comprehend.

    2025-09-29

  • Kristen is very kind and responsive to any questions I have. Very in tune with my history.

    2025-09-29

  • Excellent visit

    2025-09-28

  • Well, I went, I had an appointment, they took me early, I went in, they were great, and I won't go to any other doctor but Dr. Franklin. She is fantastic, and her crew and the nurse and everybody were great. And that's all I can say.

    2025-09-28

  • Dr. Franklin is an excellent, knowledgeable physician who takes her time listening to one's concerns. She addresses any issues with care and thoughtfulness. She works with you to resolve any issues. Dr. Franklin has a very calming bedside manner. I would highly recommend her, as I already have, to anyone.

    2025-09-28

  • The provider listened to my concerns and provided a professional opinion in a manner that was easy to understand and arranged for an additional test and follow up!

    2025-09-27

  • I think Dr. Franklin is terrific!! She is very, very knowledgeable and understanding of my issues. She goes above and beyond.!!

    2025-09-22

  • Dr. Franklin is a caring and thoughtful person as well as a compassionate doctor. She always takes the time to answer my questions, explains things about my medical conditions in a way that I can understand.

    2025-09-21

  • I get super care from Dr. Franklin, and her staff.

    2025-09-21

  • Knowledgeable and caring

    2025-09-21

  • I think you covered everything. I can't think of anything else to say. Keep up the good work.

    2025-09-20

  • Excellent Doctor.

    2025-09-20

  • Very happy with Dr. Franklin and I would recommend her to anybody and gladly visit her anytime I need to. Thank you.

    2025-09-19

  • Same as always. I am very comfortable with Dr. franklin

    2025-09-21

  • I've been seeing Dr Franklin for several years now. I have a high degree of trust in her for my care and well-being. Thank you!

    2025-09-21

  • Dr Franklin is caring, straight to the point , explains what her thoughts are about my care and future suggestions I really like seeing her as my cardiologist as she is very knowledgeable

    2025-09-16

  • Very satisfied

    2025-09-15

Accepted Insurance

  • Blue Cross Blue Shield Medicare
  • Tufts Medicare Preferred
  • Medicare ACO
  • Multiplan
  • Medicare
  • Commonwealth Care Alliance
  • Mass General Brigham Health Plan
  • Blue Cross Blue Shield
  • MassHealth