Ruili Gu, MD, MBA

Patient Feedback

4.834884 average rating from 172 reviews

• Dr. Gu is very caring and thorough in her investigation to what was going on with me and my health. I appreciate her. Thank you.

  2026-05-25

• Dr. Gu is caring and friendly, and most importantly, listens carefully and addresses all my concerns. [redacted]

  2026-05-23

• This was my second meeting with Dr. Gu and we're just starting to get to know each other. I was pleasantly surprised when she remembered a story I had told her during our first meeting about it my Lyme doctor retiring after treating me for twenty years. Of course I'm concerned about the next time it presents itself and how we're going to handle it but I think we'll find a way.

  2026-05-23

• It's always a pleasure to visit Dr. Gu for my annual physical. She listens very well. We have discussions about any questions that I have and I am very pleased with her.

  2026-05-22

• I think Dr. Gu is an exceptional doctor. She listened to all of my concerns and addressed all of my questions. I left very satisfied with my experience with her. [redacted] Thank you.

  2026-05-17

• I have been seeing Dr Gu for years now and believe she has always listened and given good advice. I appreciate her.

  2026-05-08

• Very happy with Dr. Gu. She was very thorough.

  2026-05-07

• We have had an excellent experience!

  2026-05-06

• Dr Gu is a wonderful Primary Care Physician for me! Over the years, she has always listened and treated me with VERY professional care. I have been a grateful patient for many years and look forward to continuing with her! Thank you.

  2026-05-07

• I appreciate Dr. Gu as she manages my medical care with consistency and compassion.

  2026-04-29

• I never feel rushed when I have a visit with Dr. Gu. She listens to everything you tell her and always follows through.

  2026-04-02

• Dr Gu is prepared and knowledgeable about my medical concerns whenever I have an appointment. She is pro-active and recommends treatments, scans or drugs without being overbearing as she explains possibilities, risks and beneficial testing.

  2026-04-02

• Dr. Gu is courteous and professional. I have been a patient for many years and like her very much.

  2026-04-01

• Takes really good care of me. I think she is the best?

  2026-03-28

• Dr. Gu has been a wonderful physician for me. jI believe she cares deeply for her patients.

  2026-03-28

• No complaints.

  2026-03-24

• This office and the providers are the best and comforting. Very understanding

  2026-03-21

• Dr. Gu is always lovely & always helps me feel comfortable & cared for. Receptionists have definitely improved - kind, courteous. New nurse and was sweet & personable. This was the best experience I've had with the staff - much improvement.

  2026-03-12

• All went well. No complaints

  2026-03-11

• Dr Gu has been my Doctor for 15 plus years. She is the most wonderful caring physician. It is too bad that there are not more Dr. Gu's. Her reputation among other physicians agree with me.

  2026-03-07

• Very organized, detail oriented, customer focused.

  2026-03-04

• She was so nice & explaned everything.

  2026-02-26

• The entire office visit with Dr Gu is about my health and well being. Very satisfied with my primary care physician.

  2026-02-25

• I have a lot of confidence in Dr.Gu.

  2026-02-25

• This was the first time I had seen this doctor, since my PCP was all booked up and I just got out of the "rehab" and had to see a doctor within a certain timeframe, so I so Dr.Gu to be within the timeframe, since my primary doctor was going away the following week. I did make an appointment with her for when she returns.

  2026-03-06

• Dr. Gu is a great physician. She listens to your needs. She's very thorough when you show any symptoms. She examines and pursues any possibilities. I highly recommend Dr. Gu to any patient.

  2026-02-27

• I am very happy seeing Dr. Gu. She is a good listener and answers your questions and suggests things to do to help improve your health.

  2026-02-28

• Dr Gu was very thorough asking me pertinent questions about my health issues..

  2026-02-07

• Dr Gu & [redacted] are very professional & competent.

  2026-02-04

• Dr. Gu is the best doctor. I hope that she's not going to retire anytime soon because if she does, I don't know what I'm going to do.

  2026-02-06

• Dr. Gu is always very attentive, and follows up usually by phone afterwards which I appreciate.

  2026-01-22

• She's been my primary care physician for many years. She listens to me, discusses my options, and works with me on the best path forward for any type of treatment or tests. I'm very happy with her. In fact, I've recommended her to a few friends and family members.

  2026-01-14

• Hi, I'm giving my feedback about Dr. Gu and she was very helpful. She's knowledgeable. We reviewed everything in terms of my care and what I needed to do and I did get my blood work that day. And we had some, there were some differences maybe of opinion, but she was very helpful and listened to where I was coming from [redacted]. And she was very helpful and knowledgeable and discussed pretty much all aspects of my care.

  2025-12-30

• I've been seeing Dr. Gu for years! She is wonderful at what she does!

  2025-12-29

• The Provider remembered me with details about my past medical issues. She listened and engaged during my visit

  2025-12-12

• I have been a patient at the NSPG. For a long time everything is great!

  2025-12-11

• Dr Gu met with me after an ER visit because Dr [redacted] was not available. She throughly reviewed the ER results and discussed with me as well as next steps. I was very comfortable with her.

  2025-11-22

• I feel very fortunate to have Dr. Gu as my primary care physician. She is friendly, and I feel that she knows me, although (fortunately!) I haven't been in often. She is careful, thorough, and addresses my concerns. I hope that MGH/Brigham does everything possible to support primary care physicians like Dr. Gu!

  2025-11-22

• Dr. Gu seems very thorough

  2025-11-20

• I always have a great experience with Dr.Gu.I have been seeing her for many years and I am extremely comfortable with her and trust her opinion in whatever trouble I am having and she always makes sure I am up to date on all of the things she recommends that I do to keep myself healthy.

  2025-11-19

• Thank you.

  2025-11-13

• This appointment was a meet and greet for Dr. Gu to be my new PCP. She was clear, precise and knowledgeable. Dr. Gu is my new PCP. That should answer any questions as to her ability to listen, express confidence and her willingness to spend as much time as it takes to make sure I understood and was comfortable before I left her office.

  2025-11-08

• Dr Gu is amazing. She always takes time to listen and provide solutions. She also remembers from appt to appt and I have enjoyed being her patient for many years. Thank you!!

  2025-11-08

• Responsibly and patiently!

  2025-11-05

• great job

  2025-11-04

• Love her so much! She is the best!

  2025-11-05

• Been seeing Dr Gu for years, very satisfied.

  2025-11-02

• Dr.Gu is an excellent doctor understand all your concerns she is pleasant and sincere always feel comfortable with her. Hope she will stay at Mass General for a long time. She is a fantastic doctor .

  2025-10-29

• She is professional!

  2025-10-29

• Dr. Gu is excellent. She listens to all my concerns and answers in a way that's very helpful to me. In thinking about my answers, I don't know if the person I saw that did my vitals and went over my scripts was a nurse. I think I may have made a mistake with that answer.

  2025-10-22

• Dr Gu is excellent! She always listens and has a very pleasant bedside manner! I am never nervous and her care is absolutely the best.

  2025-10-16

• Dr Gu is a wonderful physician. Very knowledgeable, professional and caring.

  2025-10-01

• She called after my visit to follow up and gave me new ideas to address the issues I was having. Always interested in full follow through .

  2025-10-03

• Dr. Gu has been very attentive to my medical and emotional needs. Also shows support in making decisions.

  2025-10-02

• very thorough and professional

  2025-09-26

• I really love Dr Gu! Shes very thorough goes over everything.

  2025-09-24

• She was very knowledgable.

  2025-09-21

• Dr Gu is a very thorough physician and cares about my physical and mental wellbeing. If I'm hesitant about something, she'll take the time to explain it to me, along with understanding my concerns.

  2025-09-20

• Dr Gu was attentive, listened to my concerns and was respectful of my questions and wishes.

  2025-09-20

• Dr. Gu is a professional, kind doctor. She listens and cares, and I really love her. She's been with me for years, and she's excellent. I highly recommend her. Take care, bye.

  2025-09-19

• I find Dr. Gu to always be a good listener. She has a very calm and caring manner.

  2025-09-17

• Dr. Gu always listens to everything I have to say about any issue I maybe having. I appreciate this very much.

  2025-09-18

• great treatment with Dr. Gu

  2025-09-05

• Doctor was wonderful although her assistant was dismissive of what I wanted to say.I felt she controlled the visit to her convenience.A Philippine woman and no I'm not prejudice at all. She needs a vacation

  2025-08-30