Michelle W Helms, MD

Patient Feedback

4.900917 average rating from 218 reviews

• Dr. Helms did a terrific job, from clearly explaining the procedure to a really good execution of the procedure and clear aftercare, it was a wonderful experience. Dr. Helms listened well and did a nice clean surgery that was actually LESS painful than I was expecting. That is unusual these days and most welcome. Plus, I really loved that everyone treated me kindly and respectfully. Sometimes surgeons have a reputation for being a bit... abrupt but that was not the case here at all.

  2026-08-26

• She was very thorough, addressed all of our questions, was compassionate, and just all around completely awesome. 1 out of 10.

  2026-08-28

• I appreciate that Dr. Helms came in early to see me when I expressed my sense of urgency. Very empathetic - I appreciate her!

  2026-08-25

• Dr. Helms and the nurse were wonderful through the whole process.

  2026-08-30

• [redacted] I didn't really feel heard.

  2026-08-19

• Dr helms is awesome very competent and informational and makes you feel relaxed about upcoming orocedure

  2026-08-19

• She was very knowledgeable. She put my mother's mind at ease along with mine and my wife's. She was one of the best surgeons I've ever had the privilege of talking to.

  2026-08-21

• I found Dr. Helms to be very reassuring and comforting and very matter of fact, explained things in layman's terms, which was really great. So it made me feel a lot better about my situation. So I would recommend her to anyone.

  2026-08-21

• Positive, clear, upbeat, reassuring. Overall a great experience.

  2026-08-19

• Dr Helms was great - she had reviewed my history prior to my appointment and had reasonable recommendations about my future care.

  2026-08-17

• Great experience considering how nervous I was. They helped me feel at ease, provided the right amount of distraction and were efficient and precise during procedure.

  2026-07-29

• Yes, hi, this is [redacted]. I saw Dr. Helms on [redacted], I believe, and she was wonderful. She made me feel like a real person. She was friendly and put me at ease and made me feel like I knew her, even though I never met her before. Sort of familiarity about her. She wasn't standing on any high grounds, and I really, really liked her. So I don't think I can say anything but highly good things about her. So if that helps, I hope she'll know how much I appreciate that visit. So thank you.

  2026-07-29

• Dr. Helms is all I want in a doctor. Very diwn to earth. Listens really carefully and responds to all my concerns, even irrational ones. I can't say enough about her.

  2026-07-29

• Fantastic Doctor

  2026-07-15

• Dr. Helms is excellent & understanding the stress a new cancer diagnosis can have on a patient. She is very positive while being realistic about risks.

  2026-07-14

• Yes, I've dealt with Dr. Helms for a number of years now. She's always been very good. She has always been very courteous and she's very knowledgeable. And I just want to mention that because I think she's just wonderful as a doctor. And that's all.

  2026-07-09

• Dr. Helms is caring and compassionate. Answers all my question and is reassuring

  2026-07-06

• Dr Helms is an excellent doctor. She is a great listener and is very kind & compassionate. [redacted]

  2026-07-06

• Very professional and efficient

  2026-06-24

• The provider knows me and my health and well cares for me.

  2026-06-24

• She is just so kind and really cares. I feel very well taken care of with a scary diagnosis

  2026-06-23

• First time in this office. Everyone was we wonderful.

  2026-06-22

• Dr Helms is wonderful. She spent a lot of time with me and answered questions so that I could understand. I didn't feel rushed and I highly recommend her

  2026-06-18

• The provider was very attentive and respectful, knowledgeable and patient.

  2026-06-18

• Dr Helms was fantastic. She's friendly, informative and thorough in her explanations. This experience was so much better than my visit with another provider in this office.

  2026-06-17

• Both Dr. Helms and Dr. [redacted] i've been excellent. I'm a difficult case with my cancer starting 30 years ago and then after 30 years it coming back and having full mastectomy and what was left of any lymph nodes removed I believe they really helping with my treatment and with their concerns. After five cancers this last one was the first one that came 30 years ago and now I'm still surviving because of them.

  2026-06-15

• Dr. Helms is very smart and very easy to talk to.

  2026-06-14

• Dr. Helms conveyed positive, yet realistic message which was reassuring.

  2026-06-04

• Easy to talk to, explained everything well, caring and compassionate.

  2026-06-03

• Dr Helms is personable, warm and empathic AND highly medically skilled . Her combination of interpersonal skills and warmth is unusual , I have found few physicians so skilled. Those personal qualities are combined with careful medical attention and knowledge in a way that is very reassuring to patients. I am very pleased that I can consult with her. Cooley Dickinson is lucky to have her.

  2026-06-03

• Dr. Helms has an excellent way of explaining things about the surgery I'm planning on having this fall. She helps put your mind at ease and talked to me like I was her brother not just another patient.

  2026-06-08

• I felt very comfortable with all staff...

  2026-06-04

• Consistently excellent experience when seeking care in Dr. Helms' office.

  2026-06-03

• Dr Helms is not only an excellent surgeon but she is an exceptional person and communicator. Her warmth and caring for her patients is palpable and so welcome especially when some, like me, are dealing with a very serious condition like cancer. She's patient and kind and makes sure she answers all my questions in a manner I can easily understand.

  2026-06-04

• Dr Helms was prepared for the appointment, knew all the information about me and my condition to make reasonable recommendations about further treatment. She exhibited confidence and compassion which helped me feel that she is the right doctor to provide the treatment I need.

  2026-05-12

• Very professional and thorough.

  2026-05-10

• I had prepared a list of questions regarding my new diagnosis; however, Dr. Helms began with a thorough overview of breast cancer and then carefully focused on my specific condition. She explained, step by step, what the lab results confirmed and outlined the next steps in a way that made me feel both comfortable and confident in her care. By the end of the visit, I realized I didn't need to go through my questions, as she had already addressed all of them without even knowing what I had written down.

  2026-05-07

• Excellent

  2026-05-06

• Dr .Helms was personable, knowledgeable, and friendly. She did a great job explaining my surgery and answering my questions .

  2026-05-06

• Super friendly, knowledgeable, put my mind at ease

  2026-05-03

• Dr. Helms is kind, compassionate, knowledgeable, and caring. I'm very fortunate to have had her assigned to me for my emergent surgery on [redacted]. Thank you, Dr. Helms!

  2026-04-21

• Dr. Helms was very knowledgeable and reassuring, and offered important insights and information necessary to planninng next steps. Although I am quite nervous the next steps, I feel quite safe and secure in trusting this doctor implicitly.

  2026-04-24

• Professional and courteous

  2026-04-19

• Dr Helms explained my issue clearly, so I was able to understand .

  2026-04-15

• Dr. Helms is one of the warmest & friendliest providers I've ever seen!

  2026-04-13

• It was a positive experience from admission to discharge

  2026-04-09

• Very attentive. Knew exactly why I was at the appointment and my concerns. Fully explained surgical options and possible outcomes and further options. Got a surgical appointment scheduled.

  2026-04-08

• She was very professional, attentive. She was excellent.

  2026-04-03

• This was my first and only hospital stay, and I got to say it was handled very well. I was very pleased.

  2026-04-02

• Excellent experience wonderful staff

  2026-04-01

• Dr. Michelle Helms is the best, most knowledgeable doctor I have ever seen ! I highly recommend her for any surgical procedure you may be facing ! Her manner and compassion are beyond compare !

  2026-04-01

• Everything was fine

  2026-03-26

• Very nice and concerned about my issue and gave more than one option to resolve it. She made me feel very comfortable and confident that I would be able to take care of the wound at home.

  2026-03-25

• Dr. Helms is very knowledgeable, kind, personable and respectful. I completely trust her medical expertise and truly appreciate her kind, respectful manner.

  2026-03-25

• Dr Helms was very good at explaining the surgery for my colon tumor removal. She clearly explained what needed to be done and how. I felt very comfortable about having the surgery after talking to her.

  2026-03-25

• Helms is a awesome surgeon. And she has awesome staff.

  2026-03-05

• I was pleasantly surprised by how much Dr. Helms researched and knew of my first surgery and prior care that she completed almost nine years ago. And the fact that she had all that information, plus results of the scans, and a plan already in place before I even saw her in that room, went a long way. Her bedside manner, respect, and just overall care for her patients shined through.

  2026-03-05

• Dr. Helms is very nice and attentive

  2026-02-27

• I find Dr Helms kind professional and interested in me

  2026-02-25

• Always Informative and speaks to the patient so they understand their condition and options and potential problems that could happen. Also very personable, and caring about my family and activities.

  2026-02-11

• Dr Helms is very compassionate and a good listener and I feel very comfortable with her and in good hands

  2026-02-26

• It was a year follow up for a lumpectomy, Dr. Helms was great.

  2026-02-26

• My experience with the doctor and nurses was absolutely reassuring and I learned everything that I wanted to know about. They listened carefully to my concerns. It could not have been better.

  2026-02-27

• Friendly, engaging and competent making the patient comfortable and relaxed.

  2026-02-26

• Knowledgeable , courteous and respectful everything I would want in a doctor

  2026-02-08

• Dr. Helms is a wonderful Doctor- kind and caring!

  2026-01-23

• Dr. Helm is a wonderful physician!

  2026-01-21

• Attentive and reassuring. Provider quelled any concerns I had on moving forward with scheduling surgery.

  2026-01-26

• I found the experience to be excellent. Everyone seemed very respectful and even caring. I can't say enough about intake staff, the medical assistant and the doc.

  2026-01-21

• Michelle Helms, my surgeon, is an absolute 10 on every level. She is the only person I would want to ever perform surgery on me or anyone of my family members and loved ones. That's the best, best, best compliment I can get. She's fantastic.

  2025-12-19

• I appreciate the effort that Dr Helms puts into being personable and professional. She never makes me feel rushed, answers questions clearly and is very encouraging.

  2025-12-17

• Dr [redacted] and Dr Helms and entire team were extremely patient and supportive with my concerns about my diagnosis. Thank you!

  2025-12-16

• Dr Helms is wonderful

  2025-12-16

• Provider appeared interested, listened intently and gave helpful information.

  2025-12-16

• Dr. Helms is a wonderful provider. She is very present and aware of medical issues. She leaves me feeling heard and safe in her office.

  2025-12-14

• Dr. Helms was friendly and welcoming, and she also took the time to listen to my concerns and answer all my questions.

  2025-12-14

• She was excellent. She listened well, explained well, and went to a great extent to draw a graphic on the board. That helped tremendously as far as understanding what was going to happen. Very good visit.

  2025-12-11

• Dr. Helms is like talking to the Sun when the day was cloudy- uplifting, informative, joyful! She is the most positive doctor I have ever talked to! I plan to bring all my medical concerns to your area because of the good and respectful treatment I always receive here! Thank you!??

  2025-12-09

• First time with this provider Usually see Dr. [redacted]. Feel very comfortable with either. Both are very personable and explain things well.

  2025-11-27

• I am happy to be under her care.

  2025-11-27

• Dr Helms is the absolute best. I trust her with my life

  2025-11-26

• Everyone I met with was extremely helpful and very kind. I couldn't think of anything that could be done to improve on it. It was wonderful.

  2025-11-24

• This was an excellent expe

  2025-11-23

• Dr Helms is an attentive caring professional . She explains things carefully answers questions and is interpersonally kind and supportive. I am grateful to have the opportunity to have her be my surgeon. Cooley Dickinson is fortunate to have her!!!!

  2025-11-22

• Dr. Michelle Helms is an amazing surgeon and an invaluable asset to MGH-Cooley Dickinson Hospital. She treats me with respect and compassion, and is genuinely interested in my progress. I will forever be grateful to her for the excellent treatment she's provided.

  2025-11-11

• Dr. Helms is always upbeat and consistently explains things in a way that is reassuring and helpful. She provides her expertise and gives solutions to my medical problems and is always patient with questions and concerns that I have. My partner and I are always thankful for the time and care that Dr. Helms shares with us at each appointment and procedure with her.

  2025-11-08

• Dr. Helms was knowledgeable, approachable, and patient in answering my questions. I feel that she offered viable options for going forward and I look forward to working with her.

  2025-11-06

• I thought it was amazing that she had looked at my medical record from at least five years ago. Wow!

  2025-11-06

• Communication, courtesy, knowledge were all top rate. Even the 'ouch' wasn't bad.

  2025-11-07

• Dr. Helms is an outstanding professional, taking care for both my wife and myself. It is always a pleasure to see her and we already recommended her to our family and friends. [redacted]

  2025-11-06

• Dr Helms is an angel.

  2025-11-02

• Dr.Helms is a wonderful, caring and skilled doctor. I feel so fortunate to have her as one of my providers.

  2025-11-01

• Dr Michelle Helms is awesome!! She has a fantastic personality; always makes you feel at ease. She is very thorough; listens and answers your questions. Dr Helms is an asset to CDH/Ma General.

  2025-11-01