Allen C Lam, MD

Patient Feedback

4.873171 average rating from 246 reviews

• Dr.Lam was outstanding. We were very fortunate to have him the doctor.

  2026-07-06

• Dr. Lam treats me with respect & is very professional. He listens to what my concerns are and also gives valued information about my issues. He gives me information on what he will proceed with the next steps for improving my medical needs. As a senior patient I travel 2 hours on public transportation to be seen by Dr. Lam, that's how much I value his experience as my Doctor.

  2026-07-06

• Excellant provider

  2026-07-06

• Great experience with the entire team. They assessed my symptoms and were able to come to a diagnosis that made perfect sense. Entire team all highly professional.

  2026-07-05

• Dr. Lam is kind and considerate and knowledgeable about my particular problem. I trust him completely.

  2026-07-04

• This provider was very caring and informative.

  2026-07-03

• Dr Lam was so kind and knowledgeable. He answered all my questions in a way that I could understand, and educated me about my hearing situation that was so helpful.

  2026-07-01

• Good

  2026-06-23

• Dr Lam is excellent! A patient since 2017!

  2026-06-18

• Dr. Lam is wonderful, he is patient, knowledgeable, kind and I always look forward to seeing him.

  2026-06-16

• Very nice and informative. One of the best doctor's visits I have had in recent years.

  2026-06-14

• He was fantastic! He spent a lot of time with me was very engaging and very knowledgeable

  2026-06-09

• Professional and knowledgeable without sacrificing their kindness.

  2026-06-07

• Dr Lam is so wonderful. So caring and gentle with our special needs daughter. He is a gem

  2026-06-15

• He was clear, helpful, took the time he needed and explained everything to me. It was an excellent experience.

  2026-06-04

• Perfect visit. On time. Front office very efficient. Doc was excellent!! All good

  2026-05-28

• Dr. Lam is an excellent listener and asks me pertinent questions about my sinuses. He explains things logically and simply.

  2026-05-24

• Great visit for hearing test and experience for understanding my issues

  2026-05-24

• Dr Lam is a wonderful doctor. Very helpful and caring.

  2026-05-21

• Dr. Lam is exceptional

  2026-05-20

• The doctor has excellent communication skills , and is very patient in answering my concerns. He is always relaxed ,and never rushes. I look forward to my annual appointment.

  2026-05-20

• The doctor diagnosed my ear issue (wax clog level 10) and was able to clear our all matter. Seemingly fully fixed my tinnitus / ear drum bulging issue within 15 minutes. Awesome & very thankful!!

  2026-05-20

• Very professional, educated, and listened well. All of my questions were answered

  2026-05-20

• He was pleasurable,efficient and competent.

  2026-05-18

• Dr Lam was pleasant, efficient & professional

  2026-05-17

• He was direct and of course very knowledgeable and polite.

  2026-05-17

• Dr. Lam was thorough and listened to all my questions and concerns with patience and understanding.

  2026-05-17

• Dr. Lam is an exceptional provider. Takes an appropriate amount of time for his patients. No question ever is unanswered without complete understanding.

  2026-05-17

• Very professional, very caring and engaging. A nice doctor.

  2026-05-15

• Dr. Lam did everything that he could do to address my uncontrolled bleeding. He argued for and got an OR slot when it was critical and appeared unavailable. He stayed with me until the danger was over and I was on the way to recovery. Thank you, Dr. Lam!!

  2026-05-13

• Tech and dr were great

  2026-05-13

• He was very clear and thorough. I feel I am in good hands.

  2026-05-10

• Very satisfactory

  2026-05-10

• Dr. Lam was excellent, [redacted]

  2026-05-02

• Excellent care. Go to best; forget Cisco and ilk.

  2026-04-29

• Very competent and understanding

  2026-04-29

• Dr Lam is awesome. He is friendly, easy to talk to, skilled and good technique. I am delighted that I saw him. He definitely helped me by cleaning my ears. My experience was totally positive.

  2026-04-29

• I saw Dr. Lam. I like Dr. Lam. He always answers my questions. He listens attentively to all the things you ask. I have nothing negative at all to say, only positive experiences there. I'm very satisfied with him and I would recommend him and I would recommend the service.

  2026-04-29

• Dr. Lam is a good listener. He was knowledgable and patient. His explanations were through and understandable.

  2026-04-28

• This provider made me comfortable the moment he walked in an introduced himself. I felt his confidence he was not pretentious. Made me feel heard. Thank you Dr. Lam. The staff were wonderful too.

  2026-04-20

• Very nice man, friendly and easy to talk to.

  2026-04-19

• Dr. Lam was professional, knowledgeable and friendly. He asked questions and provided me with feedback. I felt comfortable and confident in his care.

  2026-04-17

• Dr Lam was polite, considerate, and efficient, gave a helpful explanation of my condition, and outlined the options clearly.

  2026-04-16

• Everything was great The employees were very professional

  2026-04-13

• Clear explanations

  2026-04-07

• Excellent care from Dr Lam for over ten years.

  2026-04-06

• Yeah, okay, this one has saved my life to begin with. He's the best thing in the world. [redacted] I mean, he's as good as it gets. And he's very smart and compassionate. He has every good quality known to me, and that's it.

  2026-04-06

• I have found Dr. Lam to be very responsive to my concerns.

  2026-04-04

• Excellent

  2026-03-31

• Dr. Lam is always very kind, informative and wonderful with my special needs adult autistic son. I refer him to everyone. Thank you! [redacted]

  2026-03-30

• Dr. Lam is amazing!! He performed my sinus surgery 10 years ago. He always greets me as if he sees me everyday (even though I last saw him [redacted] years ago). My sinuses are great - meaning his surgery was more than successful! He's a great doctor with a gentle bedside manner. [redacted]

  2026-03-27

• Great care!

  2026-03-26

• Everything was great

  2026-03-25

• Very positive experience. He was extremely courteous and patient centered.

  2026-03-25

• He was on time and very professional and polite. He answered all my questions and discussed follow up. The visit went well.

  2026-03-25

• The office seemed well run, friendly, efficient. The audiologist was friendly, gave clear instructions and advice, and answered my questions well. The physician was also excellent, reviewing my tests results thoroughly, explaining next steps.

  2026-03-22

• Friendly, listened, provided answers to questions - I did not feel rushed which tends to happen more often these days.

  2026-03-22

• Very professional , explained everything to me

  2026-03-17

• He's a great doctor!

  2026-03-14

• [redacted] He was good and was listening to me and provided right recommendation, [redacted]

  2026-03-18

• Knowledgable Good appearance Did well walking

  2026-03-12

• Dr Lam is attentive, focused, and professional. He provided me with the necessary information to understand my situation. He is confident about his diagnosis and provided excellent information to follow up with my care.

  2026-03-11

• Dr. Lam was absolutely wonderful with my daughter who is on the autism spectrum. He directed his questions toward her and she was able to answer them. He was very patient and let her know what was coming next and asked her permission. She did great and did a lot and when she was done, it was quite obvious and Dr. Lam respected that. It was such a relief to have an understanding doctor because that is not always the case.

  2026-03-09

• Dr Lam is the best, he is knowledgeable, professional and caring.

  2026-03-12

• Dr. Lam is obviously very bright, well informed and friendly. I appreciated his to-the-point approach. I would definitely recommend him to others with enthusiasm.

  2026-03-08

• I received very valuable information.

  2026-03-06

• So nice and friendly! Interacted with child and listened to all my concerns and questions and answered all with great detail.

  2026-02-24

• First time with Dr Lam and very pleased with him.

  2026-02-23

• Nothing else. I had questions and they were able to direct to the correct provider to consult further with. So all went well.

  2026-02-25

• Dr. Lam was very nice and did a great job removing the wax from my ear.

  2026-02-16

• Prompt, clear, respectful, & informative.

  2026-02-12

• fantastic

  2026-02-11

• Dr. LAM is exceptional. He gave me excellent information on a health Challenge I had no idea about. His nurse is excellent and helped me get my appointment calling me back.

  2026-02-11

• Took the time to understand my situation and explain in a way I could understand what is happening. I found this to be very helpful. He is also a very caring person.

  2026-02-24

• Dr. Lam was very helpful, professional and understanding my issues.

  2026-02-09

• One of kindest and most thorough doctors I've seen. I would recommend him to anyone.

  2026-02-05

• Dr. Lam is an excellent doctor and I couldn't be happier to have him as a provider.

  2026-02-04

• Dr Lam is outstanding in his medical knowledge and his concern for patient's wellbeing. His patience and willingness to explain diagnosis and treatment are rare qualities in our hurried society. I am well satisfied and grateful for this caring physician.

  2026-02-01

• It was the first check on my hearing in 45 years. I felt the technician and the Doctor explained things clearly. My goal of this visit was to document a baseline for my hearing and its limitations

  2026-02-01

• Both Dr Lam, and [redacted], the audiologist who tested my hearing, were very thorough and did a great job in answering all my questions and concerns. They were very pleasant to work with.

  2026-01-16

• The hearing test seemed very thorough but a little rushed. In general I was very pleased with the audiologist who administered the hearing test and Dr. Lam

  2026-01-14

• Explained limited resolution to my issue but did cover options thoroughly

  2026-01-14

• The Provider has listened to my issues & let me ask all questions I needed answered. The Provider provided all the information I needed to go ahead with procedures we spoke about. The Provider has helped me with three procedures at different appointments and follow ups. I can not describe how happy and satisfied I am with the Provider and Mass General Brigham Thanks

  2026-01-05

• I felt that the provider listened to what I was saying and explained my diagnosis as well as next steps clearly. I would recommend this provider.

  2026-01-04

• Right on time. Great care.

  2026-01-04

• Dr. Lam provided excellent care.

  2025-12-24

• Very respectful and thoughtful provider.

  2025-12-24

• Dr. Lam was very informative and explained everything extremely well including some information that the previous provider in Boston had not mentioned which could possibly affect my children. I was extremely satisfied with the care provided.

  2025-12-21

• Dr. Lam is knowledgeable, caring, and overall an outstanding doctor.

  2025-12-14

• Dr. Lam was great.

  2025-12-08

• Dr. Lam is always excellent. I am happy to have him as my ENT doctor. And one of the questions asked if I saw a nurse and I said no, but I'm not sure. I did see a woman before I saw Dr. Lam, but I didn't know for sure if she was a nurse or a medical assistant. That's it. Always happy at the office. Thank you.

  2025-12-11

• Excellent doctor. Proficient, efficient, kind, and personable.

  2025-12-07

• I thought the provider was great, took the time to listen and not rush through.

  2025-12-03

• Very nice and pleasant, listened to all my questions and explained what he was going to do. Asked he questions and seemed to really care.

  2025-11-30

• He's very supportive and helpful

  2025-11-24

• Dr. Lam is fantastic as always. He takes his time, listens carefully, explains things thoroughly and addresses all concerns. He's incredibly knowledgeable and kind.

  2025-11-13

• Dr. Lam is an incredible doctor he listens and explains everything.

  2025-11-09

• Everyone understood my situation and now I must follow up with the next provider.

  2025-10-30

• He is perfect. I would not change a thing.

  2025-10-29

• So happy I saw Dr. Lam. Excellent doctor. He took the time to listen and explained. This meant a lot. The staff is excellent and so nice/helpful. Office is nice and clean. I love Newton Wellesley!

  2025-10-29

• Dr. Lam is outstanding. Excellent listener. Patient. Knowledgeable. Kind.

  2025-10-29

• It was great. I don't have anything to complain about. It was great and I am grateful.

  2025-10-16

• Dr Lam is an absolute professional, he takes the time to explain everything and is very patient

  2025-10-13

• Dr. Lam was excellent. I saw him on an Emergency basis, he listened, examined, explained and providedme with options. Dr. Lam looked at all aspects of my condition, never rushed and very understanding of what I felt and needed. I am most appreciative of his excellent care.

  2025-10-11

• Both [redacted] and Alan Lam are very knowledgeable and were extremely thorough and helpful.

  2025-10-06

• Dr Lam is always thoughtful and caring and is excellent with my special needs son.

  2025-09-28

• We really enjoyed our experience and he was so nice!

  2025-09-27

• Friendly efficient professional

  2025-09-05

• Dr. Lam was very knowledgeable. He explained everything he was doing. He was very concerned about the situation and was very thorough in checking out [redacted]'s ear. [redacted] thank you very much.

  2025-09-01

• Both the Audiologist and MD were excellent. I was quite pleased with the care they provided. They were kind, respectful and professional.

  2025-08-18

• Dr. Lam was friendly yet professional.

  2025-08-17