Mayra E Lorenzo, MD, PhD

Patient Feedback

4.903448 average rating from 348 reviews

• My original appointment was with Dr. [redacted] who had previously given me a thorough checkup and I expected a follow up with him. Instead, Dr. Lorenzo did the surgery and did not seemed too concerned with other problems

  2026-10-04

• She was great

  2026-10-04

• Dr. Lorenzo is always checking things carefully and listening to concerns I have

  2026-10-02

• Excellent and caring doctor, very professional and would recommend her to any of my family members.

  2026-10-02

• Always excellent service.

  2026-09-29

• She is caring and trustworthy, very patient with my multiple questions

  2026-09-28

• Dr. Lorenzo did a careful exam, proposed a preventive home treatment for sun-damaged areas of my face, and answered all of my questions. I have recommended her to family members who have also found her to be an excellent clinician and an empathetic listener with great communication skills.

  2026-09-26

• Excellent experience

  2026-09-26

• No problem

  2026-09-30

• Not much to say, except she was very professional very educated and very good!

  2026-09-24

• Everyone in this office was very helpful and friendly. I was always very comfortable and understood the procedure. All my questions were answered.

  2026-09-23

• I feel well cared for. I really appreciate her attention to me.

  2026-09-23

• Dr Lorenzo was very thorough in her examination.

  2026-09-23

• Dr Lorenzo is a wonderful doctor in so many ways. I am lucky to have her as my physician

  2026-09-23

• She not only answered my questions but informed me of other points I should be aware of with my squamous cell problems.

  2026-09-22

• Yes, the provider is exceptional. She does a very thorough job in looking for possible cancers and believe me, I'm 100% satisfied. She's the best.

  2026-09-18

• The provider was thorough and explained the procedure. She was efficient and communicated throughout.

  2026-09-17

• She was on time, thorough, answered and documented all my questions, very nice. Lots of confidence in her.

  2026-09-17

• My husband and I are both patients of Dr. Mayra Lorenzo. She is by far the best--the best medically, scientifically, personally. We feel extremely lucky that she's our doctor.

  2026-09-15

• I feel confident and comfortable with the care I receive from MGH and want to thank you all for everything you do!!

  2026-09-12

• Dr. Lorenzo was fantastic in all respects.

  2026-09-11

• Dr. Mayra Lorenzo is THE best. Thx!

  2026-09-11

• Dr Lorenzo has always been responsive to my concerns and medical needs.

  2026-09-09

• She was very good and supported my inclination to cancel an upcoming procedure because of my age ([redacted]).

  2026-09-09

• Professional care experience

  2026-09-07

• Extremely positive experience with Dr and both nurses I worked with - Thanks!

  2026-09-05

• She explained things well and was professional.

  2026-09-04

• Very thorough exam and very good feedback and discussions.

  2026-09-03

• Explained everything clearly and what to expect after treatment.

  2026-09-02

• I appreciated getting an immediate appointment with Dr Lorenzo after sending in a photo of the lesion I was concerned about.

  2026-09-02

• Professional, smart and nice

  2026-09-02

• Dr Lorenzo is an exceptional doctor who carefully listens to my issues and provides detailed insight into diagnosis and treatment options available to me.

  2026-08-30

• Very kind and explained everything about my visit, procedure and after care. Lovely!

  2026-08-29

• Perfect!

  2026-08-23

• Very satisfactory visit, all my concerns were addressed.

  2026-08-23

• Dr Lorenzo is very friendly and professional. Would recommend her any day.

  2026-08-11

• She's fantastic. She explains things in great detail and she understands my situation very, very well.

  2026-08-07

• I feel safe in her care

  2026-08-05

• Dr. Lorenzo is a very, very competent dermatologist. She's very thorough. She answers any questions. She is a thorough doctor. I enjoy seeing her. She makes little interesting notes about you as a person, just not a patient. So she always will ask something that is pertinent just to me, which I find to be very nice. Done. Yeah, done. No more. That's it.

  2026-07-31

• Excellent care as usual & expected.

  2026-07-29

• Excellent thank you

  2026-07-29

• Very professional

  2026-07-27

• Dr. Lorenzo was polite and informative.

  2026-07-25

• Dr. Lorenzo is an excellent doctor, very knowledgeable, caring, and concerned.

  2026-07-08

• Very thorough and careful. I felt confident that I was receiving top notch care.

  2026-07-06

• Dr Lorenzo always takes time to listen and explain anything I'm concerned about. I feel confident with her on my medical team!!

  2026-07-04

• Exceptional care and professionalism

  2026-07-04

• very knowledgeable and efficient; answered all my questions to my satisfaction

  2026-07-04

• It was a great experience and the doctor was professional and addressed my issue in a timely manner.

  2026-07-02

• Very caring & professional treatment.

  2026-07-02

• She's always thorough & a pleasure to see

  2026-07-01

• Knowledgeable about my medical history and very pleasant to speak with.

  2026-06-30

• Doctor was very professional providing a thorough exam and answering questions.

  2026-07-02

• Dr. Lorenzo was very thorough, very helpful, and also very friendly, as she always is.

  2026-07-01

• Dr Lorenzo is excellent very thorough great bedside manner

  2026-06-28

• Very happy!

  2026-06-27

• She was awesome.

  2026-06-26

• If I ever have to do this procedure or any type of procedure like this again, I would without any question seek out this provider. She was absolutely wonderful. The service she provided and as I now see my recovery going on, she was perfect. So although I approached the whole thing with a little bit of fear, she calmed my fears, did all of her work, and did it expertly. So without question, she was fantastic.

  2026-06-22

• Removal of cyst was done expertly with a full explanation of each step and exceptional concern for my needs.

  2026-06-20

• I've been seeing Dr. Lorenzo for a while now. I'm very comfortable with her. Treats me fine. And I hope she never leaves the place.

  2026-06-18

• Dr. Lorenzo is great. She inspects me carefully and treats suspect spots during the visit. If it's serious, she has always been correct in ordering a biopsy with follow up treatment. She is pleasant, listens to me, and offers suggestions.

  2026-06-17

• Terrific office and doctor!

  2026-06-15

• Dr Lorenzo was very professional and made me feel very comfortable. [redacted]

  2026-06-14

• I have been a patient at MGBH for the past 30 plus years. The service, the response time, the Doctors, Nurses and Medical Staff are remarkable. I always recommend MGBH to all my family and friends.

  2026-06-11

• Dr. Lorenzo has been my doctor for many years. She is always well prepared for our visit. I trust her knowledge and guidance with my ongoing skin issues.

  2026-06-09

• I really appreciate Dr. Lorenzo's expertise and her willingness to try new things to deal with my repeat, constant repeat issues, basal cells and squema cell injuries or whatever. Sorry. She's great. I think the team there is great. [redacted] I really appreciate this team. Thank you so much. Bye.

  2026-06-11

• Dr. Lorenzo is excellent! She is a great communicator and listener with a warm, friendly personality.

  2026-06-11

• She as very thorough

  2026-06-10

• Just that the care providers left me at ease

  2026-06-08

• Great Doctor!!

  2026-06-08

• Although she was running late, I did not feel like she was rushed with me.

  2026-06-06

• Dr. Lorenzo is a fabulous professional who is personable, very knowledgeable and thorough. I've been with her for several years [redacted]. Dr L has diagnosed and gotten me through several skin cancers, MOHS treatments, light therapies, pre cancer treatments, Basal cell and squamous surgeries and a forehead flap. I highly recommend Dr. Lorenzo.

  2026-06-02

• Have already recommended this provider to two individuals who have already booked appointments. This provider Dr Lorenzo five star.

  2026-06-02

• Always happy to see and be heard. Dr.always takes good care & is attentive to my needs.

  2026-06-01

• An absolutely delightful visit. Dr. Lorenzo is highly competent and a pleasure to communicate with

  2026-05-27

• The very best!

  2026-05-24

• Dr Lorenzo saw me before my appointment time, most appreciated

  2026-05-25

• Excellent care, patient, and effecient

  2026-05-22

• Dr Lorenzo is the best. I feel very fortunate to have her as my dermatologist.

  2026-05-21

• Perfect!

  2026-05-17

• Doctor was really focused on my treatment. One of the best I have encountered at MassGen.

  2026-05-17

• Dr. Lorenzo cared for my late husband for years with respect and amazing detail. I was so happy to be able to switch to her and also receive excellent care.

  2026-05-17

• Dr. Lorenzo has been the most helpful and outstanding physician!

  2026-05-17

• Great listener and excellent technically as well

  2026-05-16

• I have been seeing Dr. Lorenzo for many years and have always found her to be kind, patient, and accommodating.

  2026-05-13

• very nice, very thorough, excellent experience

  2026-05-11

• Wonderful

  2026-05-10

• Dr. Lorenzo is great. She is smart and has a good sense of humor and knows how to deal with someone who is also smart with a good sense of humor. :)

  2026-05-05

• Doctor Lorenzo is always very thorough and professional always answers my concerns

  2026-04-22

• SEEMS TO BE UNDER TIME CONSTRAINTS

  2026-04-22

• Great provider! Very thorough with skin check.

  2026-04-19

• I greatly appreciate the wonderful care from her.

  2026-04-19

• This was my first time with Dr. Lorenzo and I found her to be professional, personable and thorough. She reviewed my past history which, while not a lot in my case, was comforting.

  2026-04-19

• Very timely and professional all around

  2026-04-18

• Excellent care no problems

  2026-04-18

• The doctor is great. Very knowledgeable, respectful, and personable.

  2026-04-21

• Dr. Lorenzo is exceptional in many ways: good natured, professional, thorough, kind, clear, and attentive - actually the perfect doctor!

  2026-04-16

• I like her very much, see listens and believes what I say. Treats me with respect.

  2026-04-12

• Very positive experience

  2026-04-11

• Dr. Lorenzo and her resident were kind, efficient, communicative and very compassionate.

  2026-04-11

• Superb experience all around, as always. Very satisfied patient

  2026-04-06

• Dr Lorenzo is excellent, know I am in good hands!

  2026-03-29

• The dr was very courteous and professional

  2026-03-29

• Wonderful dermatologist.

  2026-03-26

• Everyone was awesome. Very pleased with this experience and outcome.

  2026-03-25

• This was my first contact with Dr. Lorenzo after many years being treated by Dr. [redacted]. I felt very comfortable with her and was impressed with her knowledge of my skin treatment history, her interventions at this contact and her treatment recommendations.

  2026-03-26

• Thank you very much

  2026-03-22

• Dr. Lorenzo and her assistant and her nurse did a very thorough, excellent job and are very knowledgeable and pleasant and professional. They do excellent at giving patients what they need and giving them the care they're hoping for. Thank you.

  2026-03-20

• Provider is very knowledgeable and professional. Did a great job listening and addressing my concerns.

  2026-03-18

• Dr. Lorenzo is friendly, knowledgeable and professional. She answered all my questions in a clear concise manner and showed genuine concern for my well being.

  2026-03-17

• Very happy with the staff and doctor at this office. Very helpful and respectful.

  2026-03-15

• Dr. Lorenzo is very thorough

  2026-03-10

• She is excellent, thorough and responsive to my issues

  2026-03-08

• I felt like she was someone dismissive of my concerns. She did not review my chart before I saw her so was not familiar with my history - I understand providers are in a rush and might not have time to do a detailed chart review for every patient, however, when I was with her in the visit, I sort of felt like [redacted] she wasn't listening to me.

  2026-03-03

• She's terrific.

  2026-03-01

• It was a helpful experience.

  2026-02-20

• I have been seeing Dr Lorenzo for a number of years now, and we have developed a very warm relationship. I appreciate the continuity and the excellent care. I feel very fortunate to be followed so carefully.

  2026-02-18

• Provider is always pleasant, helpful, thorough. I always enjoy the visit.

  2026-02-20

• Dr. Mayra Lorenzo is an excellent physician. She's taken care of me over a number of years. I'm very grateful for her careful attention to her work and her help over these years. We're lucky at Mass General to have her. Thank you.

  2026-02-18

• When I see the doctor, they never go follow up with me. It's how is my symptom and how is my result. This is what I always think about MGH. It's very not trust. Because when I see the doctor, it's a different doctor. And the doctor never go call me and update with my itch. So that's why I have to see three different doctor and never get result, never get solved my problem. I just don't want it, don't like it.

  2026-02-18

• Dr. Lorenzo is extremely knowledgeable, caring and very thorough in her examinations. I have been a patient with her for over 10 years and I consider myself so fortunate that she is my doctor.

  2026-02-16

• Dr L very competent.

  2026-02-26

• This was more than excellent care and I cannot thank the nurses, interns, and doctors enough for the excellent care. Thank you, everyone! I appreciate it.

  2026-02-25

• Professionalism of the entire team.

  2026-02-09

• Dr. Lorenzo was excellent She was accommodating, listened to me and treated me with respect.

  2026-02-06

• Exceptional care, very happy.

  2026-02-06

• Always kind and compassionate.

  2026-02-04

• Dr. Lorenzo is the BEST dermatologist.

  2026-02-04

• The experience was wonderful from the minute. I got there to the minute I left.

  2026-01-31

• I feel so blessed with my Doctor. She listens and explains everything I need to know.

  2026-01-31

• I thought Dr. Lorenzo was very comforting and knowledgeable. I enjoyed her demeanor and her examination. I felt that she was on top of her game.

  2026-02-02

• Highly recommended

  2026-01-31

• My experience was very good.

  2026-02-08

• She provides excellent care.I am In capable hands

  2026-01-29

• As usual, great care, listening and ensure follow up plan.

  2026-01-28

• The doctor, nurse, and office staff were great.

  2026-01-28

• Excellent as usual.

  2026-01-29

• Dr. Lorenzo is very competent. I always feel like I have been thoroughly checked and don't have to worry about skin cancer. She explains any procedure that she's doing, like I did have a precancer which she froze and I would definitely recommend her to other people.

  2026-01-28

• Have been seeing Dr Lorenzo for a number of years and find her to be extremely thorough and willing to explain her observations and recommendations for further care. She is also a PhD in addition to an MD which makes her extremely knowledgeable and in tune with the latest research developments.

  2026-01-27

• Dr Lorenzo is wonderful and very thorough! wonderful provider!

  2026-01-27

• Dr Lorenzo is one of the finest physicians I have ever met. I am very lucky to have her as my dermatologist

  2025-12-30

• Dr. Lorenzo is a very professional provider. She is articulate and knowledgeable, and I found it very easy to talk with Dr. Lorenzo. My experience a patient was very positive. I highly recommend Dr. Lorenzo.

  2025-12-30

• This dermatology office at MGH is the absolute best that I've ever been to and this appointment did not disappoint me. The doc and the staff, everyone is so knowledgeable and friendly and supportive and I can't say enough about good things about them.

  2025-12-24

• I have had a lot of skin problems with my face for three years. [redacted] Dr. Lorenzo diagnosed me with rosacea three years ago for the second time and I believe I have two problems on my face. She has stayed by side to get me through this and she provides total body skin checks for cancer for me to help with my P53 gene problem. I have been seeing her for about 17 years and I can't begin to tell you how much I rely on her as my dermatologist to find cancer on my skin. Dr. Lorenzo is a an extremely high value doctor at MGH.

  2025-12-22

• Dr.Lorenzo is an outstanding physician. She is very knowledgeable.

  2025-12-21

• I have recommended Dr. Lorenzo to all of my friends and relatives. She is a terrific doctor and person.

  2025-12-14

• Very nice people

  2025-12-11

• Mayra Lorenzo is great. She is attentive, listens and does a good screening. She explains processes of treatment and follow up.

  2025-12-09

• Dr. Lorenzo and her tech were very attentive and efficient.

  2025-12-02

• Superb

  2025-12-01

• Always professional and I trust her

  2025-11-27

• Through and answered the questions I had

  2025-11-27

• Great Team lucky to be in there care

  2025-11-25

• Dr Lorenzo is very good and I felt well taken care of.

  2025-11-25

• Love Dr Lorenzo

  2025-11-25

• Dr. Lorenzo is not only highly competent but a kind, compassionate person and good listener. I'm very lucky to be in her care.

  2025-11-24

• Fantastic, thoughtful physician, great team

  2025-11-22