Zhuo Erica Liu, MD, PhD

Patient Feedback

4.594937 average rating from 79 reviews

• Dr Liu is very thorough and very organized. I feel comfortable and confident under her care.

  2026-06-25

• Dr. Liu is a wonderful doctor. I always have a wonderful experience with her. She's very thorough. I highly recommend her.

  2026-06-18

• Dr Liu is wonderful Dr very professional, and conscientious of my health.

  2026-06-18

• Sometimes I have difficulty understanding what is told to me or vice versa. Communication interferes. When understood no communication problem. It can be frustrating at times.

  2026-05-25

• Listened and respected that I had done some of my own research on one of my conditions.

  2026-05-20

• She is the best. I am grateful for her .

  2026-05-21

• She is very thorough and makes sure all questions are answered.

  2026-05-08

• Dr. Liu is very thorough and always very prepared. I appreciate her candor and her directness.

  2026-05-06

• Dr. Liu is very good and listens to my questions and answers appropriately. She also explains why things are done and needed. So glad to have her as my primary care physician!

  2026-04-18

• Hi, Dr. Liu is an amazing physician. She listens. She answers questions respectfully and carefully. She's a very caring physician. She always asks how you're feeling, what can she do for you. She asks about your mental health, as well as your physical health, as well as any outside doctors such as nephrology or, you know, eye doctors. She gives you referrals to get mammograms and things of that nature. She's just a very caring individual and I would highly recommend her.

  2026-04-06

• Dr Liu takes her time to explain things and is very thorough. She is kind and patient and I trust her.

  2026-03-29

• I am truly thankful for Dr. Liu; she's been a blessing! The team at the Jen Center is so kind and helpful!

  2026-03-18

• I feel so fortunate to have Dr Liu as my primary physician. She is not only listening my questions carefully but also giving her thoughts and professional advice to my health. It's excellent experience for my visit.

  2026-03-11

• I felt I wasn't heard and my concerns were not addressed by my provider; instead, she referred me to other doctors, so none of my issues were fixed during this appointment. It felt very impersonal and more robotic. Just repeating back to me what I said. [redacted]

  2026-02-26

• Dr. Liu is a compassionate and knowledgeable physician.

  2026-02-26

• I love my provided she shows concerns about my medical issues and go above to rule out any concern.Shows respect for my concern we discuss them together and come to a final decision that we both agree too. Thank you!

  2026-01-28

• Awesome experience

  2026-01-26

• Dr. Liu was very professional and thorough. Since this was the first time I had seen her, she was interested in knowing my medical background and history. Her questions and subsequent explanations were descriptive and helpful.

  2026-01-22

• I have been visiting my PCP for years so it's like seeing an old friend.

  2025-12-26

• She listened to my concerns and took prompt action.

  2025-11-22

• Dr Liu is professional and listens well. I feel as though I am in safe hands.

  2025-11-05

• Regular visit all was fine.

  2025-11-04

• I trust Dr Liu. She is very knowledgeable & professional

  2025-10-31

• Dr Liu is very respectful

  2025-10-29

• Very respectful and responsive to my medical needs. Sometimes hard to understand her speech through the mask she wore, but always clarified when asked.

  2025-10-18

• This particular visit seemed a bit rushed. The doctor was running behind schedule.

  2025-09-26

• I'm so lucky yo have Dr. Liu as my PCP. She just 'gets it' . She is personable, compassionate, and she listens attentively with no judgment and follows through with providing resources and/or referrals to help me get on track with my health. I always feel better after I leave my appointments with her. I know I will be healthier because of her support.

  2025-09-25

• Dr.zhuo Lui is an excellent doctor. I know my needs are always taken care of. She is thoughtful and professional. I always am seen quickly w appointments given in a timely manner. She is a great asset to Brigham and Mass General Hospital.

  2025-09-17

• I'm very happy with Dr. Liu and the practice. At my last visit, and this was somewhat unusual, the front desk staff were curt. I felt like I was bothering them. Nothing serious, just a matter of a little more attention to politeness and trying to be helpful. Most in the practice are wonderful, could just have been a bad day.

  2025-09-11

• Dr. Erica Liu is incredibly kind and knowledgeable. She radiates comfort and warmth in combination with her expertise and great skills. She has the ability to think broadly and specifically at the same time and often gives just good concrete advice. I appreciate how she has followed me over the years so she is aware of the progression of my disease but remains encouraging and thorough regarding all other morbidities, so that we don't accidentally miss something. I really appreciate her willingness to listen and i see the evidence that she herself is always learning and growing as a physician. Her humility is one reason why she remains so skilled: she is super smart but she always wants to do better and find out everything she can to help. I was surprised that I got all my questions answered because normally there is not enough time for that at other appointments, but she makes sure to make time for sharing knowledge and makes me feel better just for having gone to the doctor.

  2025-08-27