Matthew R Naunheim, MD, MBA

Patient Feedback

4.942088 average rating from 297 reviews

• As always, the staff and everyone at Mass Eye and Ear is top shelf and did a great job.

  2026-07-08

• Dr.Naunheim has helped me with my Parkinson's. His Botox shots help my tremors within mins. He listens to your concerns & explains what he feels would be best treatment.

  2026-07-05

• i have recommended mass eye and ear and dr. naunheim specifically at least 50 times since i first discovered you!

  2026-07-06

• Professional and efficient.

  2026-07-04

• I cannot recommend Dr. Matthew Naunheim enough. When I told him I was afraid, he expertly distracted me by asking me to make sounds, making the procedure completely painless and surprisingly quick. I also appreciated how thoroughly he explained my vocal cord images and provided me with a report the very same day.

  2026-06-30

• Dr Naunheim involves me in my health needs, showing me the progress I have made under his care. He showed and explained how things look when normal, and what they were like when first under his care.

  2026-06-24

• He is a great Dr I'll will recommend to anyone

  2026-06-18

• Dr. Naunheim is wonderful. We always chat for a few minutes before he carries out the examination. I have not had growth on my vocal cords for several years. He always shows me on his screen a picture & walks through the vocal cord's edges & clear content. I feel very fortunate to have him as my doctor/surgeon.

  2026-06-14

• I'm very lucky to have the doctor I have. They're absolutely wonderful. They're caring. I can't say enough about it. That's my motto. They're very good there. Thank you.

  2026-06-15

• My Provider explained the entire procedure to me, and what feelings I was about to expect. The procedure went smoothly.

  2026-06-14

• All excellent

  2026-06-11

• He was very good. He told me what my options were and said I should talk to my oncologist and let him know what my options are. My oncologist said surgery was out but office visits with the doctor was fine. However I will have to put it off for awhile since I am going to start a new chemo this month and it has bad side effects. So I will call the doctor tomorrow and fill him in.

  2026-06-10

• Very good visit. Doctor was generous explaining what oprions I have, as well as, the actual prcedure he will do.

  2026-06-08

• Dr. Naunheim was excellent.

  2026-06-03

• Excellent clinician... Skilled, gracious, a good listener... Feel very fortunate to have been seen and treated by this doctor... Thank you.

  2026-05-30

• I liked that Dr Naunheim was not hesitant to refer me to another specialist in the treatment of Zenker's Diverticulum, who was in the Gastrointestinal practice.

  2026-05-28

• Provider came in the room with a smile and very positive.

  2026-05-27

• No concerns! A pleasant and informative visit

  2026-05-27

• Dr Naunheim explains the information needed and is very patient

  2026-05-27

• He's the best very happy with him been with him for a very long time.

  2026-05-27

• Excellent people skills

  2026-05-27

• Always gets me in , tells me what I need to hear

  2026-05-21

• This was my first visit with dr Naunheim. He was kind and compassionate. I would highly recommend him to my friends and family.

  2026-05-20

• This provider was very thorough, very informative, and very warm. Sounded like he really wanted to get to the bottom of my issue and explore all the options.

  2026-05-22

• Dr Naunheim is a wonderful laryngologist. I previously saw 2 ENT/s who didn't begin to comprehend what was going on with my vocal cord(s). I'm so glad that I was able to research and discover that a laryngologist would be my best choice. I'm especially glad I found this Dr. at MEEI and that he was able to fit me into his schedule. A paralyzed vocal cord is a terrifying issue to have to function with. This Dr. helps me understand the issues and is very good at helping me cope with my loss and look at what IS working for me.

  2026-05-20

• I am very satisfied, trusting, and comfortable with Dr. Naunheim

  2026-05-18

• The staff and the doctor were exceptionally receptive, courteous, and knew what they were talking about. I was very, very comfortable with them. They made me comfortable right away. Hello, we missed you. I love your colors. They just made the visit very personal and definitely knew what they were doing. I loved visiting with them. I always look forward to my visits. They're absolutely exceptional. I appreciate them.

  2026-05-17

• My doc was great, easy to communicate with interactive, review and discussed my concerns, , professional, top-notch,

  2026-05-16

• Dr. Naunheim is a "people person" with an exceptional patient bedside manner.

  2026-05-14

• Genius

  2026-05-12

• Dr. Naunheim was excellent. He did not rush me. He took time, asked me questions, was thorough, listened to my answers. I definitely felt heard. And he was just overall excellent practitioner and made a very difficult situation easier just by his demeanor. Thank you very much. The whole team was wonderful and we're grateful. Thank you.

  2026-05-08

• The Doctor Naunheim explained everything to me so that I can understand about my upcoming surgery i feel like he is a caring doctor to his patients i will highly recommend him to family and friends.

  2026-04-30

• Dr. Naunheim was tremendous; not only was he brilliant, but he took the time to explain everything in a kind an careful manner. One of my best experiences with an MD.

  2026-04-29

• Dr. Naunheim always provides excellent care [redacted]

  2026-04-19

• The doctor gave me a clear description of what would happen during the exam.

  2026-04-19

• Excellent care provider.

  2026-04-15

• They are always professional and explain everything in a way for me to understand

  2026-04-13

• Dr. Naunheim made me feel at ease and was very friendly.

  2026-04-08

• Very professional and knowledgeable. I felt vey comfortable and confident that he knew exactly what he was doing.

  2026-04-08

• amazing. i fly in from Michigan Every doctor that treats me is very caring and listens and reads records before I get to my appointment. i am very grateful for my providers. they have operated on me several times. saved my life. The staff is incredible as well. I brag about MEEI all the time and the care I get. very very grateful and blessed.

  2026-04-05

• Excellent

  2026-04-04

• The Doctor was very courteous and professional.

  2026-04-02

• He was very helpful, patient and attentive. I feel comfortable and completely willing to continue traveling to be able to keep him as my primary for this issue. I am very happy with this dr

  2026-03-31

• I felt like I was in the best hands possible. Thank you MGB Mass Eye and Ear.

  2026-03-30

• Everyone in this office is awesome. They all seem to know me like we are family and I feel completely comfortable with the entire office.

  2026-03-29

• I am happy to travel 55 miles to come to this practice.

  2026-03-28

• I've been seeing Dr. Naunheim for a while now. He continues to be very pleasant. He answers all questions I ask & explains everything. I'm very happy to have him as one of my healthcare providers.

  2026-03-31

• excellent all around office staff

  2026-03-28

• Dr. Naunheim is superb - knowledgeable, thorough, clear and caring. His office is very efficient and kind.

  2026-03-28

• The provider is great. [redacted]

  2026-03-28

• Smooth friendly and professional

  2026-03-12

• [redacted] The practice seems to be exceptionally well run. Everyone is very professional and efficient.

  2026-03-11

• I called to let them know I would be late for my appointment, and the office was extremely accommodating. The receptionist was able to reschedule my appointment for a later time, so I didn't need to reschedule for a different date. This was an outstanding effort, and she should receive high praise.

  2026-03-10

• Mass Eye and Ear and Dr Naunheim provided excellent care.

  2026-02-25

• Very pleased with the results of my procedure and monitoring of my progress.

  2026-02-25

• Dr. Naunheim has always been fantastic. Taking time to answer all of my questions and going above and beyond to address my concerns and health problems!

  2026-02-18

• Outstanding! Thank you.

  2026-02-13

• Knowledge, understanding patience. Great doctor

  2026-02-12

• He is the best!

  2026-02-04

• Excellent

  2026-01-28

• Dr Naunheim was really kind and explained the procedure to me thoroughly. Really excellent dr.

  2026-01-29

• Dr. Naunheim is an excellent doctor. I have been seeing him for several years and he always explains everything in detail and in a way in which it's very understandable. I really value being a patient of his.

  2026-01-23

• Dr. Naunheim and his entire staff at his office, as well as in the hospital at Mass Eye and Ear, were exceptional. Professional, nice, calming, and I can't say enough great things about them all. Thank you so much. I had an amazing experience.

  2026-01-23

• Excellent, professional, courteous. Among the best I have interacted with in my life ([redacted] years of age).

  2026-01-22

• Nurses, PA, and Doc all great.

  2026-01-18

• Everyone was great.

  2026-01-18

• It was great.

  2026-01-18

• Dr Naunheim is a wonderful doctor, he listens to me and explains everything each time I see him. I've been seeing him for 5 years. I'm very lucky to have such a great laryngologist

  2026-01-17

• He was excellent- knowledgeable, professional, courteous.

  2026-01-14

• Dr Naunheim spent the proper amount of time explaining his findings and showing me the images on screen, pointing out the significant findings and features of the videolaryngoscopy. His technique was very gentle. He very obviously has excellent knowledge about my problem and enabled me to understand it clearly as well.

  2026-01-14

• This Dr. is wonderful

  2026-01-09

• Nice work.

  2026-01-07

• Dr. Naunheim knew my history and took the time to listen to me and answer my questions. We developed a plan which will take care of my issue. I have full confidence in Dr. Naunheim.

  2026-01-05

• Pleasant and very easy to talk to. Explains very thoroughly.

  2026-01-04

• Excellent care.

  2026-01-04

• Dr. Naunheim and his associate are very efficient practitioners. They presented as friendly and genuine, but most importantly, knowledgeable. They clearly understand how people learn, understand, and consume information. I left the office with clarity surrounding my medical diagnosis, as opposed to lingering questions, and confident that my issue could be resolved.

  2026-01-03

• Everything was fine, everything was perfect, very good.

  2025-12-28

• very professional and had everything explained

  2025-12-25

• I liked Dr N's clarity and thoroughness. He will be doing what was a botched operation at another hospital. So this is the second time around for me. I feel confident he will get the operation as right as possible. He inspires confidence.

  2025-12-24

• I felt I was given an examination and treatment in a very professional and knowledgeable manner. The pieces was very efficient

  2025-12-25

• Very confident with the care & results I have had.

  2025-12-21

• Excellent office, kind staff, Would highly recommend

  2025-12-17

• I've been seeing Dr. Naunheim for some years now. Based on my experience with him, he is a superb physician, and the staff around him are equally excellent. I am fortunate to be in their care.

  2025-12-17

• Excellent professional provider.

  2025-12-16

• He is an excellent Doctor andtakes his time too explain everything too you if you have any questions about your health problem that you have that you are seeing him for and that is why I really like him and would recommend anyone too see him he is excellent.

  2025-12-16

• Excellent doctor. He read the notes from the last visit and remembered specific points. When I read his notes from this recent visit, he captured everything correctly.

  2025-12-14

• The meet was good

  2025-12-14

• Outstanding doctor, incredibly helpful, smart, brilliant, was able to immediately pinpoint what was wrong and help me understand what it was. Absolutely would go back to him. One of the best I've ever seen.

  2025-12-11

• The doctor was great. He explained everything very well. He was most pleasant to deal with and obviously knew his stuff very much. Also, his entire staff was just wonderful as well. It was a great experience, really was.

  2025-12-11

• Dr. Naunheim explained my options and understood my hesitancy to have the procedure.

  2025-12-07

• Dr. Matt Naunheim was very attentive and caring during my visit. I would recommend him to anyone who asks.

  2025-11-30

• Very thorough, reassuring.

  2025-11-27

• He is very caring and knowledgeable.

  2025-11-27

• Dr Naunheim and [redacted] were both skilled and caring professionals. I really like the collaborative approach of this practice.

  2025-11-26

• Excellent

  2025-11-24

• I have seen Dr. Naunheim before and as always he is very knowledgeable and professional. Also very helpful with my issue.

  2025-11-19

• Very informative and saw me quickly

  2025-11-16

• He answered my questions moreso than tried to provide a diagnosis. But I guess it was 1st visit so maybe 2nd time he'll have more guidance.

  2025-11-19

• Dr. Naunheim was knowledgeable and helpful. He presented options and helped me decide on the treatment's next steps

  2025-11-12

• I love my doctors He's the best I've been going to him for years. He always treats me with the utmost respect. And he listens to what I have to say. He's wonderful. Dr Naunheim I don't think I spelled his name right but you know who I'm talking about He's the best!!!;

  2025-11-06

• I felt I was very well taken care of.

  2025-11-06

• Wonderfull doctor very knowledgable and explains very clearly

  2025-11-04

• Dr. Naunheim was highly professional, cheerful, informative, encouraging, pleasant, and I had full confidence that he would do the right thing in promoting my health.

  2025-11-03

• He is very caring and concerned.

  2025-10-31

• Very prompt and efficient Very knowledgeable Very friendly

  2025-10-29

• Dr Naunheim is one in a million. I flew from Florida to continue my care with him. He's smart and respectful and really cares about his patients. He found his calling and we as patients are very fortunate to know him.

  2025-10-28

• Dr. Naunheim took me promptly, efficiently, explained everything, answered all my questions, and I'm in very good hands. Thank you.

  2025-10-31

• Everybody from the receptionist to the nurses and the doctors performed with the utmost professional they listened well. It was a great experience. Thank you very much.

  2025-10-29

• Very patient with me when I called to say I was stuck in traffic.

  2025-10-15

• I was very happy with this doctor and visit. The doctor explained everything to me in a way I could understand.

  2025-10-14

• pleased with the exam

  2025-10-08

• Professional, open to questions, thorough, responsive- A true positive experience.

  2025-10-09

• MGH always super friendly and professional. Thank you

  2025-10-09

• Good evaluation, excellent standard of care, good bed side manners Thank you

  2025-10-08

• Thank you.

  2025-09-28

• I appreciated the 3D models and careful explanations. What i appreciated the most was the positive, supportive, and patient nature of Dr. Naunheim.

  2025-09-26

• Very knowledgeable and helpful. Would definitely recommend.

  2025-09-25

• Always explains clearly. He answers questions I have. He's specific about future types of service/care if needed.

  2025-09-24

• dr Naunheim was very courteous and knowledgeable. Would highly recommend

  2025-09-24

• I respect Dr. N. Knowledgeable but speaks as an equal. I feel listened to, and respected as a patient.

  2025-09-25

• very happy with the team that treated me

  2025-09-24

• Dr. Naunheim is superb! He has been the only doctor out of so many who could address my chronic cough and choking.

  2025-09-22

• I am very happy to be in the care of these capable and courteous professionals. You are the best.

  2025-09-22

• Dr. Naunheim and his staff were very caring and helped us make the right decisions for continued care for [redacted].

  2025-09-17

• I see Dr. Naunheim as responsive, expert, confident, comfortable in his role, understanding, honest and empathic. Couldn't imagine a better doctor for me.

  2025-09-14

• I'm very, very pleased with Dr. Naunheim's efforts on my behalf. I left a wonderful review for him last time you folks contacted me for comment. I can't say enough good about the doctor. I think he's a wonderful person to begin with, a human being, and To finish up, I think the doctor is absolutely fantastic. Would recommend him to anybody, unflinchingly. Hope that's enough to give him an A++++.

  2025-09-15

• Heroic doctor and staff are tops on Planet Earth!

  2025-09-13

• He always fosters a warm, friendly, and welcoming environment.

  2025-09-13

• So, while the bedside manner is very good at this point, I'm still having complications and wonder, you know, if the medical acumen is good as some other providers in the area, which has me concerned.

  2025-09-12

• It was all timely and caring, but they did just exactly what the ear nose throat doctor already did in an office closer to me. I was really hoping for an explanation as to why it happened not what it is. I already knew what it was.

  2025-09-10

• The doctor was extremely knowledgeable. He performed the necessary test and explained the results immediately. He was clear with treatment options. [redacted]

  2025-09-10

• He was amazing and explained more than I anticipated. After arriving 3hrs early for my appt. due to being 5 hrs away, he took me right in even before the nurse. His office staff also was amazing especially for this being my first time visit!

  2025-09-05

• I was very impressed and well satisfied with Dr. Naunheim and his assistant, [redacted].

  2025-09-05

• Compassionate and professional with my best interest in mind

  2025-09-03

• Dr. Naunheim was great, period. He was caring and compassionate, period. He explained everything and got me into voice therapy, period.

  2025-09-06

• Great job

  2025-09-06

• Competent, caring, a good listener

  2025-09-05

• Dr. Naunheim was wonderful. He address my medical problem with complete competence and compassion. He was entirely engaged in trying to improve my quality of life. He even ordered follow-up tests. I am so glad that I am a patient of Dr. Naunheim's because I am in the best of care.

  2025-09-05

• The doctor was absolutely wonderful. He listened to me and explained everything to me. And I was so pleased to see him. I'm looking forward to continue seeing him. That's all I can say. Just plain wonderful doctor.

  2025-09-01

• Dr. Naunheim and his team are wonderful, clearly experienced, and empathetic. I am so happy and relieved to be working with them, [redacted]

  2025-08-27

• Everyone was kind, courteous and professional

  2025-08-28

• The team of doctors at your hospital were great. Made me feel so comfortable. I'm Blessed to have my team of Doctors. The best

  2025-08-20

• Thank you

  2025-08-20

• My experience with Dr. Naunheim and his fellows were exemplary. The laparoscopy that I had was done by one of his fellows, and it was the easiest, least painful laparoscopy I've ever had. Further, Dr. Naunheim was extremely empathetic and skilled during our entire exchange. I would recommend him to anyone.

  2025-08-22

• Dr. Naunheim is a super person and doctor. It was my 1st visit with him and I was very impressed. He was rexing to talk to and was very thorough and explained things all though my visit. Great person and doctor!!

  2025-08-21

• I have been through a five year cancer journey with Dr. Naunheim, and I'm sure that I couldn't have had a better doctor anywhere. He is knowledgeable, professional, and easy to communicate with. I consider myself very lucky to have been in his care for the last five years. His entire office staff is the same way, from the receptionists to all the nurses and MA's.

  2025-08-19