Robin Pappal, MD

Patient Feedback

4.802817 average rating from 426 reviews

• It was wonderful. I just love Dr. Pappal. It's the first time I've seen her. She's so professional and knowledgeable and I love the x-ray people. I was in and out of there in 15 minutes and the provider I've gone through before doesn't even have an x-ray machine and you have to go somewhere else to get your x-rays and they don't take you until after everybody in their hospital that's had hospital work goes. So I was in there for like three hours. So to be able to just walk right in and get an x-ray is wonderful and I love your staff. I think that the people who are at the desk are just four star. I'm just very happy with everything. Bye-bye.

  2026-05-28

• This is as the first time I met the doctor and was very impressed with the attention and the procedure she used during my treatment. The doctor was friendly and listened to my concerns. I will continue to request the services of this provider.

  2026-05-27

• Dr listened to my issues and has a plan to attack it.

  2026-05-27

• A truly wonderful doctor!

  2026-05-27

• Excellent care. Problem solved. All the staff was lovely.

  2026-05-30

• Always a pleasure to visit this office. Everyone is nice.

  2026-05-26

• Robin was awesome. She took the time to go over any and all information. She had some good strategies and took the time to explain it. I left feeling heard and comfortable. I'd recommend her to anyone of my people

  2026-05-27

• Dr. Pappal is utmost loyal and professional, she treats you with respect and kindness.

  2026-05-26

• Excellent

  2026-05-25

• The doctor was specific and spoke in terms that were understandable and clear.

  2026-05-20

• Very thoughtful and knowledgeable. From beginning to end everything occurred as I was told to expect.

  2026-05-18

• Robin Pappal was very attentive and explained to my mother who is [redacted] years old what she would be doing and asked throughout the procedure how she was doing.

  2026-05-18

• Dr Pappal is wonderful and amazing

  2026-05-17

• Love Dr Pappal

  2026-05-11

• Robin was aware, empathic, skillful, and highly effective all in a very pleasant manner.

  2026-05-10

• Dr. Pappal was very helpful and so much fun to talk with. She listens well and she helped me understand the physics of bipap operation and mask function. She solved my problem of too much pressure against my eustachion tubes by explaining why the mask I am using isn't helping me; she examined me and reassured me I have no anatomical problems; and she gave me information about further follow-up. When she ran the camera up my nose it was after a clear explanation of how it would work, how I should help her, and what the camera would look at. Then she repeated the instructions to be sure I understood. The procedure was easy after that. She was just terrific. I was so happy to have gained the information that would lead to better apnea management.

  2026-05-08

• Dr. Pappal is so sweet and personable!

  2026-05-06

• Dr Pappal was aware of my medical history and was able to quickly assess problem and make recommendations

  2026-05-06

• Very friendly and informative

  2026-05-06

• Dr Pappal was very personable, thorough, and extremely helpful in our exchange of information and advice. I am very pleased to be a patient going forward with this Dr.

  2026-05-04

• Everything was explained to me and everyone was polite and listened to me

  2026-05-11

• I suggested a test I received a call back and offered it. It would have be more convenient not to go back to get what I needed to submit it as I do not have transportation at hand.

  2026-05-01

• Dr Pappal is always very informative and very comforting in her communication with me

  2026-04-28

• Dr Pappal has been a great help to me. It has been a long journey since my diagnosis of vestibular migraines. She provided excellent information and support. I am grateful that she is my doctor.

  2026-04-27

• Dr. Pappal is great caregiver [redacted]

  2026-04-21

• I found Dr. Pappal to be a good listener and offer good advice. She's engaging, yet offers direct answers.

  2026-04-20

• It will be sad to see

  2026-04-18

• I thought they were very capable. I was very happy with everyone. I would recommend them to anyone. Okay, thank you very much. Bye-bye.

  2026-04-15

• Dr Pappal is very knowledgeable, kind, very efficient and very patient. She is and was willing to answer all questions in a clear concise manner which was most appreciated. Looking forward to being a patient of hers.

  2026-04-09

• Excellent

  2026-04-08

• Dr P was kind and informative and listened carefully to my history. She examined my nasal area thoroughly. The she made suggestions for ongoing care and invited me to come back if I had more difficulty.

  2026-04-08

• Dr. Pappal is so amazing at being attentive, informative, caring, helpful in every possible way. I can't say enough good things about her. She's awesome and really cares.

  2026-04-10

• Professional, kind, knowledgeable A very positive experience

  2026-04-09

• I already recommended my provider to 3 different people. She was excellent!!!

  2026-04-06

• Great Doctor - Great Experience - except for finding the office

  2026-04-03

• Professional to the point thorough

  2026-04-01

• Professional efficient & knowledgable

  2026-03-25

• Dr was very nice [redacted]

  2026-03-23

• My doctor was very helpful and explained all of my issues and options and very personable as well.

  2026-03-22

• Everyone was super nice. I would recommend my friends and family

  2026-03-21

• Great caring visit all were kind

  2026-03-18

• They were very helpful and listening, they reached out to my sister to make sure that i got the best care.

  2026-03-20

• Thanks for your help.

  2026-03-18

• Dr Pappal was kind and very caring. She took time to get acquainted and explained the procedure thoroughly before and while doing the exam. She is the best new doctor that I have seen. Very very pleased with this medical experience.

  2026-03-18

• Asking questions and getting answers

  2026-03-16

• Dr. Pappal was very helpful and informative. She listened to my concerns and answered my questions. She was lovely.

  2026-03-15

• Dr. Pappal was very thorough and professional.

  2026-03-13

• Dr was very professional, yet kind and thoughtful.

  2026-03-11

• Very knowable, able to differentiate a confusing case. Thank you.

  2026-03-11

• It was ok [redacted]

  2026-03-11

• Dr. Pappal is always pleasant and professional and this makes my visit enjoyable.

  2026-03-09

• Very friendly, attentive, and skilled.

  2026-03-09

• Dr.Pappal is a great Doctor who examines & listens to her patient! She had proactive questions & everything was settled about prescriptions & follow up care!

  2026-03-07

• Dr. Pappal was very knowledgeable, caring, and me feel very comfortable. It was first visit with her and I definitely plan on keeping her as my ENT Doctor. Wonderful experience!!!

  2026-03-05

• She was seem to be caring,personable & knowledgeable. I felt like she listened, took her time , thorough & did not rushed things .

  2026-03-04

• Thanks.

  2026-03-02

• Dr. Pappal is so great with children. My daughter does not do well at doctor's appointments & this was the first one in some time where she didn't cry.

  2026-02-18

• Even though the office was busy I felt the doctor did not make me feel rushed and took the time to listen

  2026-02-16

• We saw Dr. Pappal for the first time and my daughter is autistic and she was a little bit nervous and Dr. Pappal took the time to explain everything, show my daughter exactly the tools that she was using, even let her hold them and explained everything in a way that she could understand and we really appreciated that and by the time we left my daughter wants to go back and visit her.

  2026-02-16

• Very pleasant

  2026-02-14

• This provider was excellent, very knowledgeable, kind, compassionate, and most helpful.

  2026-02-13

• Dr. Pappal put me at ease and suggested that I schedule next year's appointment before I left.

  2026-02-27

• Dr Pappal was great.

  2026-02-26

• Yes, she was very nice, but I'm still not cured for. My ears are blocked. We've been blocked for over a year now, and I don't know, it's not getting cleared up, so that's anyway. That's what I get to say.

  2026-02-25

• Hi, this is [redacted]. I did have a very good experience with the doctor there and I have no problem at all. Thank you.

  2026-02-25

• Top shelf

  2026-02-07

• Very nice and professional.

  2026-02-05

• Dr. Pappal was amazing. Very kind and relatable.

  2026-02-04

• knowledgeable, personable and efficient

  2026-02-04

• First time we met with this Doctor, seemed very nice & explained everything to my son before she did anything

  2026-01-31

• She was helpful and professionable.

  2026-01-27

• Good experience

  2026-01-27

• Dr Pappal is excellent would not want any otherENT.

  2026-01-22

• She is very knowledgeable. She took her time explaining test results.

  2026-01-21

• It was a friendly, positive experience.

  2026-01-19

• Dr. Pappal is great. Very professional with a friendly side. Makes me feel like she truly cares. Highly recommend.

  2026-01-17

• All good

  2026-01-10

• The Dr was absolutely thorough and had a wonderful bedside manner. I'd recommend her to everyone.

  2026-01-10

• Doctor was very nice explained everything pretty good

  2026-01-09

• I feel very comfortable at this office . The receptionist is very nice and helpful and I loved this doctor . She was kind, gentle and a good listener.

  2026-01-07

• Dr. Pappal was warm and comforting when she had to perform a minor procedure in my ear. I felt confident with her as my Doctor. She asked questions that applied to my issue and took the time to answer any questions I had for her.

  2026-01-07

• She was kind and patient. She made me feel like a person and not just a number .

  2026-01-04

• Very caring and professional

  2026-01-04

• excellent provider

  2026-01-03

• Dr Pappal is awesome. Would definitely recommend her to family and friends

  2025-12-24

• I would recommend mass Eye and Ear To anyone Thank you for such good care [redacted]

  2025-12-24

• Well at social hospital and not getting better, I asked to see a ENT. I was told there were no ENT on staff and I reminded them they are across the street. This doctor was kind enough to come after her daytime appointments and visit me and gave me the answers and treatment I was looking for and needed. I couldn't ask for anything more.

  2025-12-22

• Dr. Pappal was professional and efficient. She addressed all my concerns.

  2025-12-22

• First time visit. It went very well. Everything was explained to me and I didn't feel rushed. [redacted]

  2025-12-21

• I thought Dr. Pappal was very professional, very friendly and efficient. I would highly recommend her. The nurse, she was okay. Wasn't as friendly as Dr. Pappal, but the receptionist who checked me in was very friendly as well and professional.

  2025-12-19

• Dr. Pappal is awesome! She is personable, very knowledgeable and answers all of my questions. I would recommend her to anyone looking for a caring compassionate physician for her specialty.

  2025-12-17

• She took her time in explaining my eyesight and what can be done.

  2025-12-17

• Dr. Pappal is a knowledgeable and friendly doctor.

  2025-12-16

• Dr . Pappal and the entire staff were very friendly and very professional. I felt very comfortable. They listened to me and explained everything I needed

  2025-12-15

• Excellent and explained things throughly

  2025-12-15

• Excellent provider!

  2025-12-14

• Extremely knowledgeable and got right to my issues and knew exactly what was wrong. Fantastic.

  2025-12-11

• [redacted] had an MRI for another issue and it showed fluid on one sinus. [redacted] was very pleased with her obvious concern and care.

  2025-12-08

• I am very lucky to have a doctor such as Dr. Robin Pappal. She is very caring. She listens carefully and she gives me great feedback. She has helped me out greatly with both my sleep apnea and also with my inner ear problems I've had recently. I would highly recommend her to anyone who asked to go what ENT doctor to see.

  2025-11-27

• First time seeing Dr. Robin Pappal. She was extremely professional, kind, understanding, and thorough. She easily defined my problem and took the appropriate action to rectify my issues. I would not hesitate to revisit her again if the need occurs.

  2025-11-19

• Dr Pappal was very courteous and helpful. She explained the issue and was very professional.

  2025-11-18

• Doctor Pappal is the Best!! I can't say enough about good things her.

  2025-11-15

• Robyn listened carefully to my problem, examined me thoroughly, and I was very pleased with her professional demeanor.

  2025-11-13

• The Doctor was great she was very interested in my lack of hearing and was full of information related to my condition. I would gladly recommend her to any member of my family or friends.

  2025-11-12

• Dr. Pappal is kind and understanding. [redacted]

  2025-11-11

• She is friendly and professional.

  2025-11-06

• Always a great experience

  2025-11-03

• She was very good at explaining what might be going on with my ear. Thanks

  2025-10-31

• It was very helpful.

  2025-10-27

• Dr Papal was very caring and very interested in my overall condition and interests. She listened to my questions and we had a very useful exchange.

  2025-10-25

• That she treated you like a friend, listened to me and explained everything carefully.

  2025-10-23

• Second to none

  2025-10-20

• She was very efficient and pleasant. She also set out a very acceptable plan of attack for my issue.

  2025-10-16

• Very attentive and explained everything.

  2025-10-16

• Everything was fine

  2025-10-14

• She was very open to listening to my issues. Explained future plans that she thought would be best suited for me.

  2025-10-14

• Totally pisitive

  2025-10-11

• Friendly cares about my concerns and explains what is going to be done in a easy to understand way

  2025-10-11

• Dr. Pappal and staff were extremely helpful, professional and courteous.

  2025-10-11

• The doctor was very thorough.

  2025-10-10

• I was very nervous as I wasn't sure what to expect. The DR was extremely nice, helpful, explained the procedure and every step throughout. I would highly recommend this Dr.

  2025-10-22

• Dr. Pappal was an empathetic listener to my reasons for the visit. She directed me to a hearing test on the second floor, after which she went over the results with me, explaining everything and encouraging me to take the next step in correcting my hearing.

  2025-10-06

• Yeah, my experience was fine. We talked about the CPAP machine and how often I use it, how many hours a night, and how long I've been using it. So it was fine.

  2025-10-06

• Everyone was professional, respectful, knowledgeable and I appreciated it.

  2025-10-05

• A great experience and easy one on one conversation and plan with dr.

  2025-10-02

• provider was very professional, friendly, and thorough, as were her front desk people, and it was a very positive experience.

  2025-10-03

• Amazing in every aspect.

  2025-10-01

• Nice personality and felt very comfortable when speaking with her.

  2025-09-25

• she was very nice but the office itself never sent the Prescription. I have to call the office soon. .

  2025-10-02

• I was very comfortable with the process and had much confidence in the doctor.

  2025-09-26

• Beyond knowledgeable and kind.

  2025-09-22

• Exceeded expectations

  2025-09-20

• She was nice answered my questions.

  2025-09-17

• Dr. Pappal is attentive ,courteous, and thorough.

  2025-09-17

• I think the doctor was very lovely, understanding, and she listened. I was satisfied with her. Thank you. Bye.

  2025-09-17

• She is very professional, friendly, and upbeat.

  2025-09-17

• First time meeting with this provider. The doctor was friendly, knowledgeable, and had read the patient's medical history ahead of the appointment.

  2025-09-16

• I had a great experience with all the Nurses and Dr's that helped me with my care

  2025-09-14

• My provider is so kind and compassionate. She was readily available when I had questions about the status of my incisions. Got back to me immediately after I texted her about my concerns post op. She has a lot of confidence in her skills as a surgeon. This played a role in my confidence in her in performing my surgery

  2025-09-13

• Good experience. But will have a 6-8 week follow up

  2025-09-11

• So far so good!

  2025-08-27

• Wonderful experience.

  2025-08-27

• professional, courteous patient experience

  2025-08-26

• Very pleasant, informative, and efficient.

  2025-08-27

• Outstanding service.

  2025-08-25

• The provider was professional and competent. Unfortunately the wait to get in was an hour overdue but she acknowledged the wait and apologized which was appreciated.

  2025-08-21

• She was outstanding. Explained everything clearly and was very knowledgeable.

  2025-08-20

• Dr Pappal was wonderful knowing I needed to get cauterized due to a daily bloody nose issue. She was thoughtful, careful and explained everything. My usual ENT Dr was currently on vacation. I highly recommend Dr Pappal & welcome her to your office,

  2025-08-20

• There was a second appointment as part of this visit. The woman was skillful but they were quite behind

  2025-08-20

• Dr. Pappal and nurses always took time to explain to me the process and what is going on and answered all my concerns.

  2025-08-16

• Care was fine, [redacted]

  2025-08-17

• No other comments except that the provider was very nice and professional

  2025-08-09

• This was an emergency visit that was given to me a day after my call. My regular doctor was on vacation and Dr. Pappal opened up a visit for me and was very professional and caring.

  2025-08-07