Alicia M Quesnel, MD

Patient Feedback

4.737278 average rating from 169 reviews

• Dr Quesnel is an extremely competent physician who I've been seeing for years

  2026-07-08

• Very good care

  2026-06-24

• Very pleased with the care from Dr. Quesnel. [redacted]

  2026-06-22

• Dr Quesnel was lovely and spent time with me explaining things and being reassuring. Her staff is wonderful. [redacted]

  2026-06-18

• Dr. Quesnel was fantastic. She knew my history and was very respectful of my concerns and questions. She thoroughly explained everything that was going on and in a way that I understood. She's extremely knowledgeable and I was very comfortable when my appointment was over.

  2026-06-17

• Excellent doctor. She took the time to really listen to my concerns, explained everything clearly, and answered all of my questions with patience and care. I appreciated her thoughtful recommendations and the way she made me feel heard and understood throughout the visit. I would highly recommend her to anyone looking for a knowledgeable, compassionate, and attentive ENT.

  2026-06-11

• I had a very positive experience with my surgery and follow-up visit.

  2026-06-11

• She is the BEST !!!

  2026-06-11

• Top Notch Care in Every Way

  2026-06-10

• None Excellent care

  2026-06-10

• Dr. Quesnel is always outstanding and extremely helpful.

  2026-06-05

• Dr Quesnel is courteous, kind, professional and extremely knowledgeable and showed great care in dignosing and treating my ailment. I recommend this doctor to all who are seeking care in eye and ear infirmities.

  2026-06-04

• I was well treated and provided clear and helpful information. I believe I received very good attention and care from the people I interacted with.

  2026-05-21

• She was attentive, personable, friendly, interested, well informed, in all ways first rate

  2026-05-19

• Excellent physician.

  2026-05-14

• Good visit everything was tested and covered as it should be done.

  2026-05-14

• I appreciate Dr. Quesnel's willingness to continue following me so that my hearing does not further deteriorate.

  2026-05-08

• Everyone is wonderful there

  2026-05-06

• The Dr spent a good amount of time listening to my symptoms, examining me, and discussing treatment options. Never did I feel rushed. She was knowledgeable about my case before coming into the room, which made me feel good. She was warm and compassionate when I got emotional. I could not have been more pleased with my experience and I'm happy to be in her care.

  2026-04-23

• She was extremely knowledgeable and asked good questions about my previous care

  2026-04-22

• This is a long-time experience, and I have very good fortune to be in the care of this provider with knowledge of my care journey.

  2026-04-22

• Dr. Quesnel was very knowledgeable, professional and respectful.

  2026-04-19

• Doctor was excellent

  2026-04-15

• Happy that my ear was able to be unblocked. The visit before this one nothing could be done to unblock the ear.

  2026-04-08

• I'm very happy with my care by this office and my provider

  2026-04-07

• Dr. Quesnel was fine [redacted]

  2026-04-02

• Very thorough and easy to understand

  2026-04-02

• Dr. Quesnel is the reason I started having my hearing loss checkups at Mass Eye and Ear. She is the most attentive and knowledgeable doctor I have seen for my hearing loss over the course of my life.

  2026-04-01

• Very professional and kind. Smart, helpful and experienced.

  2026-03-29

• I have had lifelong issues with my ears, and was seeking a doctor with excellent credentials and experience, but just as importantly, someone who would understand that I need to be handled with care, due to painful and traumatic treatments from my childhood. Dr. Quesnel was not only gentle, she took her time and explained exactly what she was doing, whether it would be painful, and was careful and slow in her approach, allowing me time to prepare and relax. She was also an excellent listener, and was very compassionate.

  2026-03-08

• Both [redacted] and Dr. Quesnel were excellent. Both were genuinely interested in my progress and answered any and all questions in detail, with patience. [redacted] It was really nice to meet with Dr. Quesnel [redacted] months after surgery to talk about my lingering symptoms and the surgery itself. Honestly, I could not ask better people, better care.

  2026-03-04

• Excellent doctor!

  2026-02-20

• The assistant to the doctor really needs to know how to run the office and schedule patients' appointments as needed.

  2026-02-20

• Dr Quesnel always listens to me carefully and answers all my many questions. She is excellent at explaining things.

  2026-02-19

• Dr. Quesnel, is an amazing processional! She listens carefully to your concerns and takes her time to provide you with her expertise. I'm super happy to have as one of my Doctors.

  2026-02-18

• The provider was very good. I have great faith in her [redacted]

  2026-02-27

• Dr. Quesnel may not run perfectly on time all the time, but once you're in front of her, she gives you all the attention you need and she is very open and she is very, she makes herself feel very accessible so you feel that you can ask her anything and she's extremely kind and has a wonderful, lovely personality that this is in addition of course to her skill and expertise. So I think she's a 10 in general but again she does kind of run late and you do wait at times hours for her but that's okay because I feel like she's amazing.

  2026-02-27

• dr. Quesnel was wonderful. She is understanding, easy to talk with and full of helpful information. She is clearly an expert in her field, and I felt privileged to be seen by her.

  2026-02-26

• We had a wonderful experience with our doctor. We look forward to working with her in the future.

  2026-02-06

• Dr. Quesnel is an amazing, amazing, excellent, impressive, and kind, thoughtful, compassionate doctor. I feel incredibly lucky to have access to her at Mass Eye and Ear.

  2026-02-06

• Keep up the good work

  2026-02-05

• The Doctor was late for our appointment, not her fault, due to weather conditions

  2026-02-05

• My doctor was a real professional and explained everything to me. The best!! Thanks [redacted]

  2026-02-04

• Dr. Quesnel is a model for other physicians. She listens actively, is knowledgable, and explains things very well. She is wonderful!

  2026-01-30

• Dr. Alicia Quesnel is an outstanding doctor. [redacted]

  2026-01-29

• Excellent

  2026-01-29

• I was seen by the director of AB Cochlear Implant. She is the best.

  2026-01-28

• Dr Quesnel is excellent

  2026-01-27

• I feel very fortunate to have been under Dr. Quesnel's care during two surgeries and the ensuing follow-ups. The initial ear surgery and the reconstructive surgery were successful. I am so thankful for her expertise and skill as well as her compassionate care.

  2026-01-21

• Dr. Quesnel is extraordinary. A skilled surgeon and empathetic person.

  2025-12-26

• Dr Quesnel was happen to take time to review the MRI results and what they mean in terms of future plans. We also took time to talk about alternatives (surgical and non-surgical) if I wanted to pursue further improvements in my hearing quality.

  2025-12-26

• Great care

  2025-12-24

• Dr. Quesnel is a wonderful human [redacted]

  2025-12-17

• Dr. Quesnel is a wonderful otologist: professional, always clear and concise. I was fortunate have her for ear surgery and four years of follow-up.

  2025-12-17

• She's terrific.

  2025-12-16

• I love Dr Quesnal however she is always running late

  2025-12-11

• Dr. Quesnel is wonderful [redacted]

  2025-11-26

• Yes, the care provider was very informative, knew what she was talking about, answered all the questions diligently, and to my satisfaction. And for any open questions, she has gotten back to me, which is good, and therefore I'm very pleased, and will be back. Thank you.

  2025-11-26

• Excellent doctor

  2025-11-23

• Very pleased

  2025-11-20

• I have a long history with hearing loss and balance problems. Dr Quesnel's referral for me to get a thorough exam of my vestibular system has gotten me on the right track of balance therapy with specifically trained physical therapists, which has helped 3-4 times in the past decade. She explains everything in layman's terms I can clearly understand.

  2025-11-19

• Patient, caring and very knowledgeable

  2025-11-19

• Dr. Quesnel was warm and easy to meet for my first appointment with her. She was very open to my questions, shared information and respectful of my concerns about surgery.

  2025-11-12

• She is professional, yet compassionate, offering solutions that make sense and assistance between visits. She has good listening skills and explains each procedure she performs.

  2025-11-05

• Great

  2025-10-27

• Very knowledgeable and thorough

  2025-10-22

• I have been seeing Dr. Quesnel for many many years. She has always been very helpful and response to any of my needs in reference to my hearing situation.

  2025-10-22

• Everyone on the team makes things a little easier. they all have great communication, seem to really care and are very knowledgeable

  2025-10-16

• Very courteous and helpful to explain any questions.

  2025-10-15

• She's the bestv

  2025-10-15

• Dr Quesnel is simply the best. She is top notch in what she does, knowledgable, attentive and caring.

  2025-10-15

• Dr. Quesnel is able to explain the complexity of the hearing system beautifully. I'm able to understand the science and the way it should affect my treatment. I wish I had had teachers like her.

  2025-10-09

• She was extremely nice and spoke clearly and loud enough for my benefit. She showed empathy for my situation. I am glad she will be doing my surgery.

  2025-10-05

• Dr. Quesnel is excellent. Listens intently, reviews past records appropriately, and takes what I say seriously and considerately. She also demonstrates obvious expertise in her field.

  2025-10-01

• They are great very helpful

  2025-10-01

• Dr Quesnel is excellent

  2025-10-01

• Dr. Quesnel is an extremely knowledgeable doctor. She has a great personality and is very good in explaining medical issues and procedures. I would highly recommend her if you suffer from Ménière's disease. Thank you Dr. Quesnel for all your help.

  2025-09-25

• Dr. Q was knowledgeable about the condition in was asking her to review. However, the appointment was very fast , and she didn't think I had Ménière's disease because I do not have fluctuation hearing and that confused me. Her MA and RN took my history for Dr. Q in addition, there was a scribe and while I was okay with the scribe, it did hamper the visit as she was telling him what to write and I was forgetting my questions I had for her. So, this visit wasn't 100% for me. I don't feel like I have a good grip on what is going on with me.

  2025-09-24

• She was unbelievable. The doctor was exquisite and would recommend her to anyone. Thank you.

  2025-09-19

• Dr. Quesnel has great bedside manner. She's very professional, and I always come out of there having learned a lot of new information to help my condition. She's great.

  2025-09-13

• Professional

  2025-09-04

• I was very impressed with everyone I met

  2025-09-04

• She is thorough about the quality of surgical repair and healing.

  2025-09-04

• Dr Quesnel reviewed the source of the problem, the history over time, what the alternatives were now and her best recommedation. She was extremely sympathetic which changed my outlook and took the time to answer all my questions.

  2025-08-19