Gregory W Randolph, MD
Not currently accepting new patients
4.785586 average rating from 222 patient reviews
Specialties
Affiliation
Mass General Brigham
Provider Locations
- Boston, MA
Gregory W. Randolph, MD, FACS, FACE, MAMSE, FEBS (Endocrine), FRCS Ed (ad hominem), is Professor of Otolaryngology–Head and Neck Surgery at Harvard Medical School, the inaugural Claire and John Bertucci Endowed Chair in Thyroid Surgical Oncology, and a surgeon at Mass Eye and Ear. He trained at Cornell University and Harvard Medical School, and he founded and directed the Division of Thyroid and Parathyroid Endocrine Surgery at Mass Eye and Ear. His clinical practice is dedicated exclusively to thyroid and parathyroid surgery, with a focus on thyroid cancer, benign thyroid disease, and hyperparathyroidism. He treats patients and performs surgery at both Mass Eye and Ear and Massachusetts General Hospital and established the first Otolaryngology–Head and Neck Surgery Endocrine Surgery Fellowship accredited by the American Head and Neck Society, now in its twentieth year.
Dr. Randolph's research focuses on recurrent laryngeal nerve anatomy, preservation, and monitoring during thyroid surgery, as well as laryngeal examination, management of lymph node metastases, and revision surgery for thyroid cancer. He has authored more than 340 peer-reviewed publications, 170 book chapters, and 10 books. An internationally recognized educator and surgeon, he founded and directed the Harvard Thyroid and Parathyroid Surgery Course, led thyroid surgery missions in Russia, China, Kenya, India, and Ukraine, and directed surgical courses throughout Europe and Asia. He is board certified by the European Board of Surgery in Neck Endocrine Surgery and is editor of Surgery of the Thyroid and Parathyroid Glands (Elsevier Saunders), now in its third edition, and author of The Recurrent and Superior Laryngeal Nerves (Springer). He currently serves as principal investigator of a funded clinical trial evaluating neoadjuvant lenvatinib for advanced thyroid cancer (NCT04321954).
A leader in organized medicine, Dr. Randolph served as President and Director of International Affairs of the American Academy of Otolaryngology–Head and Neck Surgery and, in 2024, was inducted into the Academy's Hall of Distinction, recognizing him as a "Living Legend" in otolaryngology–head and neck surgery. He has also served as Treasurer and Executive Board member of the American Thyroid Association, Chair of the Endocrine Surgery Section of the American Head and Neck Society, and Surgical Liaison to the American Association of Clinical Endocrinology. A member of the American College of Surgeons Master Surgeon Educators Academy (MAMSE), he currently serves as Otolaryngology Chair of the American Board of Otolaryngology Focused Practice Designation Work Group for Thyroid Surgery and as President of both the World Congress on Thyroid Cancer and the International Thyroid Oncology Group, a multidisciplinary clinical trials consortium dedicated to advancing the treatment of advanced thyroid cancer.
Education & Training
- Residency: Massachusetts Eye and Ear, Otolaryngology, 1992
- Internship: New York Hospital, 1988
- Medical Education: Weill Cornell Medical College, 1987
Board Certifications
- Otolaryngology, American Board of Otolaryngology - Head and Neck Surgery
Languages Spoken
- English
Age Group Treated
- Adults
Patient Feedback
4.785586 average rating from 222 reviews
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Dr Randolph is very thorough and is using caution in my case. He ordered blood tests and wants me to schedule a Pet scan so he can get as mush information as possible in regards to a large atypical thyroid nodule.
2026-07-01
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Everything was great. He listened to my concerns and made sure I understood his repsonses.
2026-07-01
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up to date with all recent studies. courteous, informative and thorough.
2026-06-30
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Everything went great. [redacted]
2026-07-01
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Everyone was very kind, attentive, and professional. [redacted]
2026-06-27
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Dr. Randolph is obviously at the top of his field. He made me feel comfortable with the plan for surgery, spent as much time as I needed, and reassured me that I would be in good hands.
2026-06-21
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I feel very comfortable with the provider. He explains things very well.
2026-06-20
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[redacted] I did love both the fellow as well as Dr. Randolph - excellent meeting them both
2026-06-17
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Doctor's Fellow was extremely knowledgeable and helpful. Very open to questions.
2026-06-12
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Maybe show me the ultrasound films and educate me more what they are looking at.
2026-06-03
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I love the team??
2026-05-24
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Very kind and personable
2026-05-21
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I am extremely grateful to put my medical care in the (literal) hands of a doctor/surgeon who knows as much about my condition and is able to address any complication that arises from it as well or better than anyone else in his field.
2026-05-17
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Dr. Randolph was professional, courteous, and very adept at explaining everything. He also was aware that I fully understood him.
2026-05-09
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Provider care was excellent [redacted]
2026-05-09
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Dr. Randolph. was clearly experienced knowledgeable, and I appreciate the time he spent explaining thyroid disease and treatment options. However, the consultation at times felt more centered on professional perspective, reputation, and establish physicians net work, than on my individual concerns as a patient. I came to the appointment, worried about significant choking episodes, and wanted to feel those Symptoms were being directly heard an address. While I appreciate imaging and follow up were ordered. I would have appreciated a more patient centered and personality, responsive, interreaction style.
2026-05-09
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The Best in his field. Very Professional and caring.
2026-05-06
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As always, Dr. Randolph was pleasant, courteous & respectful.
2026-05-08
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Dr Randolph rs extremely knowledgeable in this field.
2026-05-02
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Dr. Randolph is truly the best. [redacted]
2026-05-01
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Dr Randolph is an exceptional doctor
2026-05-03
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Very personable and explained everything perfectly
2026-04-26
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Excellent
2026-04-25
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Dr. Randolph was very thorough with his explanation of my thyroid issues.
2026-04-17
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Dr. Randolph is a great doctor! Great bedside manner would not consider seeing another doctor Unless he retired!
2026-04-17
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I have only seen this doctor once. I was very impressed with his knowledge of my situation.
2026-04-17
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I appreciated that he took the time to explain the situation, what steps needed to happen next, and potential outcomes depend, depending on the results of the test.
2026-04-16
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From arrival to being discharged following my procedure, staff were professional, friendly and made me feel relaxed and at ease. This was my first time to Mass General Brigham Hospital and I must say that I was treated like royalty, as though I was the only patient being tended to. This was the best hospital experience in my life! All staff should be commended on their skills set, professionalism and making patients feel comfortable and special. Congratulations to Mass General Brigham Hospital for providing exceptional patient care!
2026-04-16
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Very skilled and thorough
2026-04-12
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Professional kind and efficient.
2026-04-11
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I have complete confidence with this provider
2026-04-11
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It was the best experience I've had in the hospital in a long time. The nurses were very careful to let me know. I was all right in good care. The doctors were awesome. I would tell anybody about the good care. I got at mass ironer thank you so much for caring for me.
2026-04-07
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I believe Dr. Randolph is very thorough. I appreciate all that he's done. He's made it possible for me to get an ultrasound and a visit in the same day so I don't have to come into Boston twice. And he's very knowledgeable and has done a great job. You can barely tell that I've had my thyroids removed because you can't see any scar from the surgery.
2026-04-06
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The doctor who came in to talk to me and explain everything took more time with me.
2026-04-05
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They explain very well about my procedure
2026-04-04
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Tremendous knowledge surrounded by care and compassion
2026-04-03
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Dr. Randolph and Dr. [redacted] were prompt and knowledgeable. I appreciated their professionalism and respect. I felt heard and cared for. Thank you!
2026-04-03
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This doctor literally wrote the book on my condition and procedures. Can't get any better than that.
2026-04-02
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Great provider, patient, and the staff is very helpful as well. I'm grateful to have them to help me with my medical issues. Thank you.
2026-03-30
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I was thankful to have this amazing doctor and his amazing team. It was well worth the long drive from the cape and the wait time in the office. When you are able to see a team that immediately sets you at ease and exudes an exceptional level of knowledge and expertise whatever journey you face can be taken with comfort and peace.
2026-03-28
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Dr Randolph was knowledgeable and confident. He had a reassuring manner
2026-03-28
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Very professional.
2026-03-21
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Dr. Randolph is obviously a brilliant physician. He explained my case as "finding a needle in a haystack ". I was discouraged. Unfortunately, there isn't much that he can do for me. I was referred back to my endocrinologist for monitoring.
2026-03-14
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I been a patient of Doctor Randolph over 18 years I consider him part of my family. Very important person involved in my well being! The Best!
2026-03-19
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hE WAS GREAT AND WERRE EVERYONE ELSE i DEALT WITH
2026-03-14
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Dr. Randolph translated his confidence and expertise in a way that put me at ease.
2026-02-20
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Everyone was very friendly. I always choose an early appt as the Dr will give all patients plenty of time (which I love) and that can gum up the schedule a bit. Also the resident Dr was extremely nice and friendly.
2026-02-19
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Dr. Randolph is very knowledgeable and kind.
2026-02-19
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Both drs [redacted] and Gregory Randolph are the best!
2026-02-14
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The provider was direct, informative and treated me with respect.
2026-02-14
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I feel fortunate to be seeing Dr. Randolph and am confident I will receive the best care.
2026-02-25
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My experience with Dr. Randolph was very limited and I know that I'll be seeing him some more, at least a couple more times and he has a procedure to do. So the ratings that I have were based on just a short period of time during our discussion. And he seems to me like he knows what he's doing and he was very professional in our discussion.
2026-02-25
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Dr. Randolph is knowledgable in his field and I value his direction. Thank you
2026-02-05
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All providers were fantastic ! [redacted]
2026-02-04
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Dr G. Randolph is most compassionate, understanding and caring. I have great respect for him and his ability to take care of my problem. I was a patient of his in 2012 and he is just as caring, understanding and compassionate now as then. I am thrilled to still have him as my doctor.
2026-02-04
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Dr Randolph was absolutely fabulous! I have only great things to say about him including his fellow [redacted] and his entire staff. They treated me like I was their most important patient and got me on their schedule as fast as they could. Definitely a 5 star experience all around. Thank you for making a scary situation as simple as possible.
2026-01-31
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Very informative and knowledgeable
2026-01-18
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Dr Randolph always provides me with excellent care, advice and respect while explaining any health issues in a comprehensive manner. Wonderful physician and surgeon! [redacted]
2026-01-17
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Yes, I was very pleased with Dr. Randolph. I was very pleased with the team that I met with. The entire organization, from the reception to the nurse, to the PA, was a very, very, very good experience. I could not stress enough how much better I felt leaving the organization, leaving the doctor's office before coming. I was exceptionally relieved and very happy and very, I felt very informed. Thank you.
2026-01-16
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Technology exists so that providers do not need to have their backs turned while entering data into the EHR. This would help the patient experience.
2025-12-31
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Dr. Randolph is an outstanding doctor who has provided me with excellent care. I feel extraordinarily lucky to have him as my care provider.
2025-12-29
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I felt so confident in the care and the knowledge that the Doctors provided for me.
2025-12-24
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I am so fortunate to have Dr. Randolph as a provider. [redacted] The entire experience was seamless!
2025-12-20
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Dr. Randolph and his fellow Dr. [redacted] were very engaging and fully explained things.
2025-12-17
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Very pleasant experience
2025-12-17
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Dr. Randolph is an outstanding physician. I would recommend him to anyone, my family members and friends. Thank you.
2025-12-15
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Dr Randolph is very knowledgeable and skilled. He is also courteous and kind. I am grateful to have him as my provider.
2025-12-12
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Dr. Randolph is the best doctor I have seen. I feel lucky to be one of his patients. I am thankful for his expertise and his discussions with me around a pretty complex situation.
2025-12-12
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I feel this provider has my best interest at heart and is a very caring provider.
2025-12-12
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Dr Randolph is very thorough and takes the time to explain test results and future appointments. He also listens to your concerns.
2025-12-11
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caring and completely prepared for my visit
2025-12-11
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Very satisfied!
2025-12-07
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The doctors are great. [redacted]
2025-11-30
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Nice to deal with the best
2025-11-29
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I have to say the wait was very long. It was around two hours. But the doctors was definitely worth the wait!
2025-11-20
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The care team seemed knowledgeable, respectful and provided all the information I needed.
2025-11-19
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Excellent care by provider, fellow and support staff
2025-11-19
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Fabulous provider that I totally trust.
2025-11-19
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He explained what needs to be done. He answered my questions.
2025-11-19
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Very knowledgeably, good questions, listens.
2025-11-19
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Dr, Randolph is a true professional and a genuine human being.
2025-11-06
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He is pleasant and protective of his patients.
2025-11-02
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The receptionist who initially greeted me upon arrival was fantastic. The receptionist who I had to work with when leaving and scheduling was simply NOT. If she head been my greeting receptionist it would have completely changed my mindset on whether I would continue with Dr. Randolph. I hope you appreciate the honesty I am providing.
2025-11-02
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Excellent provider.
2025-10-28
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Dr. Randolph is great. He's kind, he's professional, and he's thorough. I travel all the way there to see him.
2025-10-29
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Dr. Randolph has a very busy practice and yet, I was seen the next day after I called. I appreciated this very much. [redacted] (the Fellow) spent quality time scoping my throat, and working to get pertinent history. He provided, safe, effective and thoughtful care. Dr. Randolph's arrival into my appointment to explain the need for further imaging, was difficult for my husband and me to hear. Suffice it to say, we understand, but are frustrated by the lengthy, sometimes repetitive, and costly (time, quality of life and money) process to address an issue that is likely needing surgical intervention. Thank you for your patience.
2025-10-15
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The doctor is personable, attentive to my needs and a nice man. I appreciate him and respect his opinions. Since I am only in a "watch" mode for thyroid nodules, it is a t a quick appt, so I don't have any more commentary to offer.
2025-10-14
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Dr Randolph is an attentive provider who provides excellent care.
2025-10-12
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I left with confidence that my health was in the hands of the right Doctors
2025-10-10
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I was disappointed in the Doctor manner I felt because I was a worker in the hospital he hurried me and treated me like I was bothering him.
2025-10-08
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[redacted] The staff was friendly, I felt comfortable and they answered all of my questions in great detail.
2025-10-04
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He seemed knowledgeable and I look forward to working with him
2025-10-11
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Great care
2025-10-02
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Great
2025-10-01
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Dr Randolph is the most knowledgeable , in his field, he is so talented in his field, it would be difficult to see anyone else.
2025-10-09
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Great Doctor
2025-09-25
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The fellow who saw me (don't recall his name) was very informative. Dr. Randolph knew everything about my case and had to re-explain something once. There's a typo in the information sheet in RFA, 6th bullet point.
2025-09-21
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Excellent.
2025-09-21
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Dr.Randolph is always kind and friendly. He always makes sure that all of your questions are concerns are answered and taken care of. You never leave him doubting or not being sure about anything.Dr.Randolph always makes sure that if you have any concerns or questions at any time make sure that you call him and they will be taken care of. I have the greatest respect and love of Dr. Randolph.
2025-09-06
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It was my first visit and I was very surprised the MD didn't have any info on me other than a referral. No biopsy information or history of my case. On my next visit I will carry with me all the medical reports.
2025-09-02
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This was my first time at MEEI and, as an international patient, overall I was impressed with the care of the team. [redacted] Dr Randolph and his team were exceptional and, so far, Im glad to have chosen MEEI. I am awaiting my procedure but had a good initial experience.
2025-08-28
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Dr Randolph and his staff were amazing and were very informed of my rare disease and made me feel like I am in great hands. I had to fly here to Massachusetts to find a specialist who I feel confident that I will be taken care of me.
2025-08-27
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Extremely brilliant doctor, knew everything about the issue I'm dealing with and what to do and what not to do. So glad I made the trip from Rhode Island to see him, definitely worth it. If I need surgery in the future it will be him and only him that will do it for me. In fact I've never been to a doctor that was so clear precise and intelligent, definitely in a league of his own.
2025-08-23
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I very much appreciate Dr. Randolph, Dr. [redacted] and the other doctors taking the time to review my medical history around my cancer and meeting with me and my family to see if there might be alternative treatment(s) besides surgery. They were thoughtful in answering our questions and providing reasons for possible results of each of the options. They also took the time to answer all of the questions we poised.
2025-08-21
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I felt heard by Dr Randolph and he listened to what I had to say. He explained things in a way I understood and I am confident he will provide the best care for me.
2025-08-18
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I am blessed to have Dr. Randolph as my provider. I feel safe and extremely well cared for.
2025-08-16
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I had hoped to be able to ask Dr Randolph questions specific to IF I opted for thyroid removal, [redacted] but I wasn't afforded the opportunity. The 3 times I politely asked to speak to clear up how long I've been on anti thyroid meds, [redacted] I was told "You're here to listen to me, right?". I left very discouraged and not as informed as I had hoped. [redacted]
2025-08-16
Accepted Insurance
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