Jennifer Setlur, MD

Jennifer Setlur, MD

Not currently accepting new patients

4.476596 average rating from 94 patient reviews

Specialties

Affiliation

Mass General Brigham

Provider Locations

  • Concord, MA

A fellowship-trained pediatric otolaryngologist, Dr. Jennifer Setlur is a member of the otolaryngology staff at Mass Eye and Ear, Concord. Board-certified in otolaryngology—head and neck surgery, Dr. Setlur offers comprehensive pediatric ear, nose, and throat services in the Concord area.

Education & Training

  • Fellowship: Massachusetts Eye and Ear, Pediatric Otolaryngology, 2012
  • Residency: State University of New York Upstate Medical University, Otolaryngology, 2011
  • Medical Education: New York Univ. School of Medicine, 2006

Board Certifications

  • Otolaryngology, American Board of Otolaryngology - Head and Neck Surgery

Languages Spoken

  • English

Age Group Treated

  • Pediatrics
  • Adolescents

Patient Feedback

4.476596 average rating from 94 reviews

  • Dr. Setlur is always patient and attentive with my daughter, [redacted], who has Down Syndrome. She is our favorite "ear doctor".

    2026-08-06

  • We love Dr. Setlur! I'm a pediatric NP in primary care and I recommend her to my patients!

    2026-08-06

  • So my doctor was seen by Jennifer and she was amazing. I highly recommend her. She took the time to really sit there and answer all of my questions as a mom. I felt very safe. I felt like she understood a lot and she directed me in the proper direction on the next steps to follow up with my son. And I highly recommend her. She was extremely gentle with him as well when doing the testing for his atenoids. She was really kind. She explained the whole thing to him. And she really answered all of our questions. And we left feeling pretty much an understanding of everything and with no wandering questions of where do we go from here. So she helped us and directed us in the steps that we need to go. And I couldn't be any happier with the visit and I highly recommend her. She was really great.

    2026-07-20

  • Dr. Setlur was amazing she even within two minutes of meeting our baby caught that she also had a lip tie along with the tongue tie that we were originally there for. No one else had caught it and we were in postpartum for 5 days and have been to her pediatrician a few times now. Very diligent, informative, and nice. Thank you!

    2026-06-16

  • Dr. Setlur seemed really nice, [redacted]. She walked in over 15 minutes late and asked why we were here, which felt a little jarring. And then just due to the circumstances, I think primarily between my son's father and I, she kind of listened to what I had to say, which is great. And then she probably looked at my son for a grand total of like a minute. Like she peered in his throat and basically just talked to us and said, okay, do a sleep study. [redacted]

    2026-06-03

  • [redacted] This provider is great with my child, explains things thoroughly, and answers all my questions, which is why I would like to continue seeing her. [redacted]

    2026-05-23

  • Every person I interacted with during my son's visit went above and beyond in terms of their kindness and care. The hearing test administrator, the folks at the check in/ check out desk, and Dr. Setlur were all incredible and so sweet and patient with my son. Thank you!

    2026-05-05

  • Dr. Setlur was incredibly kind and compassionate and spoke to my daughter in a way that she could understand and that we understood. So we really appreciate that.

    2026-04-17

  • They all have given care above and beyond expectations. Thanks for everything

    2026-03-21

  • Dr. Setlur and her office have been wonderful. [redacted]

    2026-03-19

  • She was phenomenal!

    2026-03-10

  • We saw [redacted] an audiologist. [redacted] We then saw Dr. Setlur to check my son's ear tubes - she explained next steps for their removal. She was kind, knowledgeable and answered all my questions.

    2026-03-04

  • Doctor Setlur remembers so much about my daughter, even personal things, and it makes the whole visit feel so comforting. Spending time with a doctor seems like an increasingly rare thing and Dr. Setlur is the exception. She is kind, thorough, so energetic, and just radiates that she loves what she does. The receptionist, upon me checking out, also matched stickers and prizes to my daughter's outfit - he was just the nicest! Love this office :)

    2026-02-27

  • This provider is outstanding. We are now seeing her for our second child and couldn't be happier with her.

    2026-02-27

  • Dr. Setlur and her team are incredible. We're very thankful for the care that she and her team provide our son.

    2026-02-26

  • Great staff I'm so happy with how my child was treated.

    2026-02-19

  • Give this incredible doctor a raise immediately!

    2026-02-20

  • Dr. Setlur is amazing! She addressed all of my daughter's concerns and talked/listened directly to hear.

    2026-02-04

  • I am a first-time mother and was referred to this doctor as a tongue-tie specialist. Although she performed the procedure, she did not provide a clear diagnosis confirming whether my baby actually had a tongue-tie. She also questioned my decision not to see a private lactation consultant and dismissed the guidance I received from the hospital's lactation consultants. She did not listen carefully, showed a lack of empathy, and appeared focused on rushing through the appointment rather than addressing my concerns.

    2026-01-21

  • Wonderful experience. Dr. Setlur answered all of our questions with kindness and understanding.

    2026-01-18

  • De. Setlur is normally pleasant to us during visits but this one felt very different. I felt like she was being condescending and short with me, almost like she was angry with me. I was asking questions as a concerned parent with a true desire to understand if there were any next steps I should be taking for my child and she was speaking to me in a tone that made me feel like I was crazy for even being concerned. It really made me sad because it was not the experience we've had in the past [redacted].

    2025-12-25

  • I love Dr. Setlur. As a nervous mom she provides amazing care for my son and my daughter.

    2025-12-17

  • Jennifer was kind and very informative when looking at my daughter's mouth.

    2025-10-15

  • The doctor made my child very comfortable throughput the test.

    2025-10-14

  • And Dr. Setlur was very attentive, listened to us carefully, and responded to our questions. She did a thorough examination of my daughter, which I appreciate, and she gave us suggestions and information about the way forward. She was also very friendly and positive.

    2025-09-26

Accepted Insurance

  • Tufts Medicare Preferred
  • Wellpoint
  • Multiplan
  • Cigna
  • Coventry
  • Harvard Pilgrim Health Care
  • Aetna
  • Commonwealth Care Alliance
  • Tufts Health Plan
  • Medicare
  • Railroad Medicare
  • WellSense
  • Mass General Brigham Health Plan
  • TriCare
  • Blue Cross Blue Shield
  • Tufts Public Health Plan
  • Fallon Health
  • United Health Care
  • Senior Whole Health
  • Community Health Options
  • MassHealth