Hensin Tsao, MD, PhD

Patient Feedback

4.885044 average rating from 341 reviews

• I've been seeing him as a provider for 16 years now and he's been very professional. He follows up with everything that has happened at other offices and has kept track of everything. I would recommend him highly.

  2026-07-03

• Comfortable & professional

  2026-07-01

• The examination was very brief compared to previous exams with other dermatologists.

  2026-06-27

• Excellent care all around

  2026-06-27

• Clear, courteous and friendly

  2026-06-26

• He was attentive to my medical history and how much it replicates my father's. He was also very approachable and offered good suggestions if I had any questions.

  2026-06-23

• Dr Tsao and Dr [redacted] were reassuring and respectful of my concerns. Each provided friendly support and hopeful. positive thinking of end results.

  2026-06-21

• Dr. Tsao removed a melanoma 14 years ago and I have been seeing him periodically since. [redacted] was the day he gave me the splendid news that I no longer need to have a future appointment.

  2026-06-16

• I liked his attentiveness, his focus. Let's see what else. Matter of fact, answered my questions. I would have hoped for a little more expansion on his explanation of things. What he said was helpful, but I felt like there was more that I'd like to know. So I think that's probably about it. Also, just his general demeanor was quite pleasant. Thanks. Bye-bye.

  2026-06-17

• Dr. Tsao is brilliant, caring and knowledgable--THE expert in his field. I cannot praise him enough.

  2026-06-15

• Excellent care.

  2026-06-11

• Cannot say good enough things about Dr. Tsao. He is THE best!!

  2026-06-01

• Dr. Tsao has followed me for 25 years. I've always found him to be conscientious and supportive.

  2026-05-28

• Dr. Tsao is an amazing provider. He makes me feel so positive after I see him.

  2026-05-27

• I was very impressed with the attention to detail and the service that was provided.

  2026-05-24

• Dr Tsao is very supportive and thorough!

  2026-05-13

• Dr Tsao is the most compassionate doctor I have. He is considerate and knowledgeable. I have so much confidence in him. Blessed to have him as my Dermatologist.

  2026-05-13

• Always an excellent appt with Dr Tsao. Very friendly and caring doctor.

  2026-05-12

• Great visit as always

  2026-05-10

• Dr Tsao is the best, most knowledgeable, compassionate.

  2026-05-09

• Dr. Tsao is very knowledgeable . . .

  2026-05-06

• Dr. Tsao is terrific. He's very thorough and listens carefully to any concerns I may have.

  2026-05-05

• He is great [redacted].

  2026-04-22

• The visit was a very positive visit between the nurse and the doctor. I felt very comfortable. I felt relieved leaving knowing that I got a thorough examination and very pleased. Thank you.

  2026-04-17

• Both doctors [redacted] and Tsao were great and spent time with me and explained the plan

  2026-04-16

• Great

  2026-04-16

• I've been a patient of Dr. Tsao for several years, and throughout that time he has consistently provided excellent care. He is knowledgeable, compassionate, and truly dedicated to his patients.

  2026-04-09

• Dr. Tsao is a fabulous doctor. He listens to you. He is wonderful. He's extremely knowledgeable and professional. [redacted]

  2026-03-27

• As always MGH IS THE BEST!

  2026-03-25

• Dr. Was very professional and courteous. Easy to understand I was very happy with this doctor.

  2026-03-25

• Always a pleasure to see Dr. Tsao.

  2026-03-22

• Great bedside manner. Good listener and explainer. Patient. Thoughtful and attentive:

  2026-03-22

• Always a good visit. Dr. Tsao is a great dermatologist and ensures the care of the patients. I fully trust his judgement and appreciate being able to come to the practice for medical services.

  2026-03-19

• I have been seeing Dr. Tsao for over 20 years. He is an exceptional doctor...bright, and an outstanding bedside manner. I even had my mother see him when she was diagnosed with melanoma. Dr. Tsao is simply the best.

  2026-03-18

• He's the best!

  2026-03-17

• He is second to none and an incredible position with an amazing manner with patients.. I always feel great after visiting with him

  2026-03-15

• Thanks.

  2026-03-15

• As always my experience was excellent.

  2026-03-10

• I look forward to my next visit [redacted]

  2026-03-08

• The best doctor one can have

  2026-03-02

• Extremely professional and friendly

  2026-03-01

• Very thorough and knowledgeable about my care.

  2026-02-26

• It was great

  2026-02-26

• Very qualified and competent and understanding service.

  2026-02-26

• I have been seeing this doctor for 21 years and he has always been great

  2026-02-25

• Extremely thorough and detailed in all aspects of my procedure. From the first step of explaining to me exactly what to expect, to the Dr's preparation, to the surgical procedure and follow-up, the Dr and staff were communicating throughout and displayed a complete competence and expertise.

  2026-02-24

• Dr Tsao is very knowledgeable and enthusiastic about his specialty. He was honest and direct but also very encouraging.

  2026-02-22

• Dr. [redacted] and Dr. Tsao were both exceptional in explaining my diagnosis and treatment options. They both listened closely to my concerns.

  2026-02-19

• Explained things clearly. Went over and beyond to schedule my procedure.

  2026-02-18

• It was a very informative and professional experience.

  2026-02-11

• Great experience

  2026-02-08

• The visit was a very routine check of my skin by both the student intern and the doc. Neither found any problems

  2026-01-28

• A little rushed; I was a little unsure about how to apply the prescription cream and if a follow up appointment was necessary.

  2026-01-28

• Very tentative and professional

  2026-01-28

• resident was excellent

  2026-01-25

• He's very prompt , and he knows my history very well

  2026-01-25

• My appointment planned for me to visit with Drs. Tsao a [redacted], which did occur. They were both absolutely outstanding, and they made an appointment that was both unexpected and stressful to find out I needed just four days prior much less worrisome almost immediately. They were both excellent communicators re: what my diagnosis is, the remedy, and the long term prognosis and steps to follow. I feel blessed to have access to such care and caregivers.

  2026-01-22

• I am very confident in my Doctors judgment

  2026-01-21

• Very professional team

  2026-01-21

• I felt very comfortable with the team I was working with and will actually make another appointment and keep the team as my provider. Thank you.

  2026-01-21

• I thought this provider provided excellent care [redacted]

  2026-01-20

• I did not feel the provider gave me a thorough exam. Actually, it felt like a waste of time. He seemed in a rush and did not listen to my concerns or exam closely those areas that I pointed out. [redacted]

  2026-01-18

• It was a follow up and very quick!

  2026-01-18

• DR Tsao is excellent and takes time to listen and is personable

  2026-01-12

• I consider myself lucky to have Dr. Tsao as my provider. He's been my skin doctor for years and is always thorough and extremely easy to talk to.

  2026-01-08

• Dr. Tsao is very kind and a good listener

  2026-01-08

• Outstanding physician

  2026-01-08

• Dr Tsao is the very best have been seeing him for years and hope to continue being his patient

  2026-01-07

• Dr. Tsao was excellent. It was my first visit with him. I was very happy.

  2025-12-28

• EXCELLENT PRESENCE AND INTERACTION - I FELT THE DOCTOR, DR TSAO, WAS ASKING ALL THE RIGHT QUESTIONS TO PUT ANY ISSUES I HAD TO REST.

  2025-12-25

• Very good care and information

  2025-12-25

• Dr. Tsao and his team were so friendly,respectful,knowledgeable. I was listened to carefully by all. I had a very happy,confirming visit. They were all very patient with me and checked every thing I asked. Them to look at. I left my visit so happy and confident. I felt like I was walking on air.

  2025-12-24

• I felt very. Comfortable with everyone

  2025-12-24

• Dr. Tsao is wonderful and MGH is lucky to have him.

  2025-12-22

• I always have a great experience at this office from the front desk to my providers

  2025-12-17

• I started skin checks with Dr. Tsao last year, but have known him as my wife's skin care Dr for her multiple melanomas for around 20 years. Dr. Tsao is the REAL DEAL!!! He is the most pleasant, thoughtful, caring and knowledgeable Dr. I have ever met. He puts whoever is in the exam room at ease, including nurses, med students, patients and patients spouses! We are blessed to have him as my wife's Dr for over 20 years!! Thank you Dr. Tsao!!

  2025-12-16

• Dr. Tsao is a a very caring physician. Always interested in me as the patient.

  2025-12-15

• Dr. Hensin Tsao is extremely professional, very thorough, and knowledgeable, plus has just a welcoming bedside manner. Visiting for my regular checkups with him and his staff is always a positive experience.

  2025-12-11

• I always receive excellent care with Dr. Tsao. Looking forward to my next visit with him.

  2025-12-09

• Dr. Tsao is an outstanding clinician and remarkably kind and thoughtful person.

  2025-12-09

• He is caring, kind, considerate, reassuring and answers all of my questions. My only concern is that he is so good and over booked that he will burn out

  2025-12-08

• very thorough and professional

  2025-12-08

• Excellent and courteous care. I had a great visit and all my questions were adequately answered.

  2025-12-07

• Dr Tsao was terrific! He was so knowledgeable, caring and patient. Couldn't ask for better!

  2025-11-30

• Dr Tsao is a world class expert concerning melanoma. He is also one of the brightest, kindest, gentlest and compassionate humans on the planet. I am very fortunate to have him as my doctor.

  2025-11-30

• Dr. Tsao is extremely knowledgeable and professional. Very thorough in his examination and discussions regarding my situation.

  2025-11-27

• Dr Tsao and the residents who I see when I am at this office are always knowledgeable, caring and kind.

  2025-11-26

• Yes, I had an excellent experience with both of the physicians that I saw, Dr. Tsao and his colleague. They're always so personable, so good at what they do, and really appreciate being part of the practice. So thanks so much for the continuing excellent care and happy holidays. Take care.

  2025-11-26

• If I could give Dr Tsao 1000 points, I would! He is a phenomenal doctor and kind human. He listens carefully to everything I have to say and never rushes me or makes me feel my concerns are not valid. I am so happy to have him as my doctor! I feel extremely well taken care of by him. Thank u!

  2025-11-23

• Dr Tsao is an excellent physician. Very knowledgeable and caring.

  2025-11-21

• Dr. Tsao has been my provider since I was diagnosed with melanoma. I trust his care and all of the residents I see each time I visit. He is always up front with me about his concerns and I take his direction on what needs to be addressed. I always leave with a plan and know that I have a doctor looking out for me.

  2025-11-19

• Dr Tsao is an excellent physician and teacher. [redacted]

  2025-11-16

• Dr. Tsao is a gift to MGH. I am so grateful to have him on my care team. [redacted]

  2025-11-12

• Dr. Tsao is kind, compassionate, expert and the best MD I have ever known, and I was the CEO of 4 hospitals and a Professor at Brown University. Much respect and kudos to an amazing physician and human being!

  2025-11-10

• Excellent.

  2025-11-10

• the resident who provided the bulk of the care neglected to perform a number of the procedures he said that he was going to, which I only realized after I had left the facility

  2025-10-30

• Why? This has a feeling of 'gotcha' to my thinking.

  2025-10-30

• Yes, Dr. Tsao was excellent. His resident was excellent. His, I don't know who else she was, whatever. Everyone that we met with, that I met with, which was the first time with Dr. Tsao, was absolutely excellent. Thank you.

  2025-10-29

• I first saw a Fellow/Resident and a 3rd yr med student working with Dr Tsao. All were excellent and it was very good.

  2025-10-28

• Very professional

  2025-10-26

• Yes, this provider was very supportive. I felt well cared for. He was a trusted advisor. Overall, just was very pleased with the overall experience and professionalism.

  2025-10-22

• He is very thorough and takes time to conduct a proper exam of my skin for possible melanoma. He also listens and answers questions with some thought. He has a great personality and has quiet confidence that I'm sure reassures patients.

  2025-10-21

• He was and always has been great with me and explained everything that was being done.

  2025-10-20

• He was and has been very thorough kind and always listens.

  2025-10-18

• Great

  2025-10-18

• I was very well taken care of, obviously you can see from my answers. Thank you very much.

  2025-10-26

• I feel I have received excellent care at MGH since first coming here in 1999. Thank you to Dr. [redacted] who provided excellent care and follow up. I wish you the best in your retirement. I am also very pleased with my succeeding physician, Dr. Tsao and look forward to his expertise.

  2025-10-14

• Always good to see Dr Tsao. He's come through for me on a couple of occas;one when my PCP was not moving on my sudden dx of Mets melanoma (Dr T responded to me in 30 min and by end of day I was set up w Dr [redacted]). Also he's just an all around nice guy!

  2025-10-12

• Dr. Tsao has cared for me since I was diagnosed and treated for melanoma in 2014. He is the best--careful, considerate, listens closely. I have watched him teach his interns and residents and have always been impressed with his warmth and care along with his close attention to detail.

  2025-10-11

• Dr. Tsao is a wonderful doctor. Very caring and great explaining everything

  2025-10-15

• Good care! [redacted]

  2025-10-09

• Excellent Care

  2025-10-08

• Great visit. Very professional

  2025-10-08

• He is very caring, and definitely puts you at ease. I feel that he was very respectful, and will answer any of my questions in a direct way and without judgement.

  2025-10-04

• I have been associated with MGH since 1978 and always been treated with respect and utmost concern. I now attend with my [redacted] year old twin sons and all of us are treated with friendship and dignity.

  2025-10-02

• Dr. Tsao is always respectful, thoughtful, thorough, and professional. He is a gem!

  2025-10-01

• Excellent service

  2025-09-30

• Extremely good at putting me at ease, and explaining his assessment. Just what a doctor should be.

  2025-09-10

• I have been under Dr. Tsao's care for over 20 years. He is a fantastic, knowledgeable and exceptional physician. I drive three hours to see him and am always delighted with the visit. He has saved my life by finding and removing many melanomas.

  2025-09-07

• The woke visit was a great experience.

  2025-09-07

• The entire visit with all the doctors and nurses was professional and courteous. They made me feel very comfortable and explained everything in detail.

  2025-09-06

• He is very knowledgeable, respectful and kind

  2025-09-04

• Thorough, cordial, respectful

  2025-09-05

• Dr. Tsao was terrific. He is an excellent communicator and clearly extremely knowledgeable.

  2025-09-05

• Dr Tsao is the best.

  2025-09-04

• I have been seeing Dr. Tsao for many years and have always had a good experience. I like and trust him.

  2025-09-03

• It was a very good appointment with Dr [redacted] and Dr Tsao. Good listeners, my questions were answered and the procedure was done carefully and well

  2025-08-27

• Courteous, professional, friendly. Answered all my questions.

  2025-08-26

• great experience

  2025-08-25

• Dr Tsao is the best

  2025-08-25

• Dr. Tsao appears to be a wonderful dermatologist!

  2025-08-20

• He was excellent, very kind, very professional, met all my needs. Thank you very much.

  2025-08-20

• Very friendly and pleasant ...provides excellent care and pays attention.Most importantly, I like him and feel quite lucky to be his patient.

  2025-08-18

• The Provider was great, but a one year wait for the appointment was a bit much.

  2025-08-18

• I have seen Dr Tsao several times. I'm impressed with his knowledge and his ability to communicate it to me, as well as his approach to investigate an issue.

  2025-08-17

• Dr Tsao is the best medical provider that I have ever seen as a patient. I hope he never retires.

  2025-08-17

• 2 very sweet, kind Drs. Everything was explained well and I left happy

  2025-08-17