Joy N Tsai, MD

Patient Feedback

4.870632 average rating from 269 reviews

• Outstanding! Very patient and listened to what I had to say, explained things clearly and respected my opinions and answered all of my questions. Thank you

  2026-07-01

• Dr. Tsai and her team are terrific. Thanks for the excellent care

  2026-06-29

• The doctor I saw was very polite and answered all my concerns and question.

  2026-06-29

• It's evident that Dr. Tsai has reviewed my record and test results before I enter her office for my visit. She is attentive, asks meaningful questions, and provides answers to all my questions. She reviews all test results with me and explains what each result means, comparing it to previous results. I feel at ease when I exit the appointment knowing that I am receiving the highest quality of care from Dr. Tsai.

  2026-06-27

• perfect care by this doctor. couldn't be better.

  2026-06-27

• Phenomenal!! She is patient, kind, and lovely. I am so glad I was referred to her.

  2026-06-26

• Dr. Tsai is an exemplary physician, highly respected, analytical, resourceful, and compassionate.

  2026-06-21

• Very knowledgeable, approachable and thorough.

  2026-06-17

• I believe that doctors or nurses should promptly inform patients about the infusion after the consultation.

  2026-06-14

• I was very impressed with Dr. Tsai. She's very intelligent, very charming, very personable, and I'm looking forward to having her as my doctor in the future.

  2026-06-15

• My experience with the doctor was excellent. It was treated right and respectable. She did a great job. I'm satisfied.

  2026-06-11

• This care provider is caring and diligent, knowledgeable, and friendly. I so appreciate their efforts to provide the best possible care for me. I've grown to trust them very much and feel confident about my course of treatment with them. I started in a very fearful place, having read a lot of information on-line about osteoporosis drugs. They stuck with me and walked me through each of my questions and advocated for what turned out to be the best approach for me, considering how severe my osteoporosis was. I've made great progress in their care--Dr. [redacted] and Dr. Tsai.

  2026-06-10

• Dr. Tsai is very kind and listens well.

  2026-06-07

• So lucky to see her- love she does research and sees patients- specializes in the condition I have

  2026-06-06

• Dr. Tsai is a great listener, and her expertise, advice and direction is clear and helpful. I'm lucky that she is my doctor.

  2026-06-06

• She's a wonderful doctor and has improved my health so much that I've been able to stop using a drug I've been using for years!!

  2026-06-03

• Dr. Tsai was excellent. I could not have been more pleased with this encounter. I feel fortunate to have her as my doctor. She had a good handle on my history, she listened carefully to my thoughts, and we both mutually agreed on the best possible treatment for my osteoporosis at this time.

  2026-06-01

• [redacted] Dr Tsai was perfect.

  2026-05-26

• Dr Tsai was wonderful. Very knowledgeable, respectful and thorough. Would be happy to see her again.

  2026-05-24

• Dr. Tsai is a highly compassionate, well-informed, and meticulous medical provider. I am fortunate to have her as my primary care physician. While not everyone feels comfortable with their doctor, Dr. Tsai consistently demonstrates a genuine commitment to understanding her patients and ensuring their well-being by providing thorough follow-up care. I am beyond thankful for her.

  2026-05-23

• Dr. Tsai was attentive and provided excellent recommendations based on my full medical history.

  2026-05-21

• Dr. Tsai is a comfortable person to be with. She expresses interest in you and your issues, and if there is anything needing clarity she provides it with you feeling as apart of the "team".

  2026-05-20

• Dr. Tsai provides much information about the medication I am taking and about the future steps we will be taking to help with my osteoporosis. She is very well informed and very informative as far as future steps for treatment

  2026-05-21

• Dr. Tsai is a wonderful doctor. She explains clearly and carefully, weighs options and wants me to understand my treatment plan.

  2026-05-16

• Dr. Tsai is professional, accessible and thoughtful.

  2026-05-15

• Dr. Tsai is excellent. She's just a wonderful, caring, smart doctor.

  2026-05-14

• Explained everything succinctly and clearly. Nice bedside manner and very professional. I would highly recommend this provider (and her fellow as well!)

  2026-05-14

• She was extremely helpful; listened to everything I had to say and gave excellent responses to my questions.

  2026-05-11

• The provider went over the scan results making sure i understood the implications. She shared and explained her recommendations moving forward and provided resources. I did not feel rushed and my concerns were responded to thoughtfully and with care. I am comfortable and confident with the help i have received and our plan for moving forward.

  2026-05-12

• Dr Tsai, explains things very clearly in a detailed manner. She is aware that I am a scientist and already drawing conclusions from the data. I did have to ask a few questions that she did not go over and felt it was up to me to raise them. [redacted]

  2026-05-09

• Dr. Tsai took quite a lot of time explaining every aspect of my care and future issues. It was very, very helpful.

  2026-05-06

• This was a new doctor for me and I was very pleased with her knowledge of my background and issues. She listened to and recognized my frustration with high blood sugar and has referred me to Path to Lifestyle Change which I am hopeful will accept me and provide needed insight.

  2026-05-05

• [redacted] First time meeting Dr Tsai. She was thorough, very nice, & explained all well for me to understand. Made a 6 month follow up. Thank you Dr. Tsai ! [redacted]

  2026-04-25

• Dr. Tsai very thoroughly discussed my medical history, prior scan and test results, and plans for going forward. She ordered labs in order to get a better analysis of my medical situation.

  2026-04-25

• Dr. Tsai was knowledgeable, responsive, friendly, and explained some technical aspects of my condition very clearly.

  2026-04-25

• [redacted]'s doctors were very helpful. They explained things that need to be done and when they should be done. [redacted] They were kind and courteous. Thank you for taking care of [redacted].

  2026-04-20

• My doctor was extremely attentive, informed about my medical history, and focused on improving my condition. At the same time she was present, human, and warm. She offered me treatment options and we arrived at the plan together - very unusual! She is an incredible doctor.

  2026-04-19

• Dr. Tsai was very prepared for my appointment and carefully reviewed the timeline and details of my health issues/concerns. She listened intently and provided feedback/ medical advice for all my questions. I very much appreciated her thoughtful and caring manner.

  2026-04-19

• Dr Tsai is the best. She has seen me over a long time, is patient, helpful and kind. [redacted]

  2026-04-18

• she took the place of my retired endocrinologist, and she seemed to know enough about me to help me

  2026-04-11

• First time seeing this provider. Very pleasant and easy to understand. Knew all about my condition and made a plan for me.

  2026-04-12

• She is really good take special care regarding my problems and listen carefully then explain it to me vey nicely

  2026-04-05

• Excellent interpersonal communication skills. The provider listened with empathy and concern for my well-being.

  2026-04-04

• Dr. Tsai is excellent in explaining all tests & procedures. Her recommendations for any changes in my program are explained in detail. She's wonderful & very easy to communicate with. I would highly recommend her to anyone.

  2026-04-01

• The care I received from Dr. Tsai was excellent.

  2026-03-27

• Great experience with the doctor and team.

  2026-03-22

• She was wonderful and researched my record. She explained everything to me and told why I should have another infusion.

  2026-03-22

• She was/is extremely caring and very nice

  2026-03-19

• Dr. Tsai was terrific! Her interpersonal skills and listening skills along with her professional expertise were so appreciated. She carefully & clearly explained and provided the pertinent information I needed to make informed decisions regarding the purpose of my appointment with her.

  2026-03-17

• The Dr. had great bedside manner. We laughed at some points of the appointment.

  2026-03-10

• Very thoughtful and thorough care.

  2026-03-08

• Positive experience in every aspect. Dr Tsai was professional thorough and answered all questions. I trust her completely with y health care.

  2026-03-10

• Dr. Tsai took the time to listen carefully to my concerns, explained everything clearly, and answered all of my questions with patience and compassion.

  2026-03-03

• Yes, Joy, as usual, was just terrific, very professional, very patient-oriented, explained things extremely well, very efficient with the use of time for both her and me. I couldn't be more pleased. We've got a plan going forward and how we're going to deal with things. It just is terrific. She gives me great comfort and as I'm getting older, I'm [redacted] years old, almost [redacted] years old, and she gives me great comfort that I'm in very good care. Can't say enough good things about her. Thank you.

  2026-03-01

• Excellent

  2026-02-28

• she did a fine job

  2026-02-26

• Dr. Tsai provided detailed explanations to all my questions. She was kind and attentive, generous and professional.

  2026-02-24

• She is smart and kind, and I am lucky to have her. But her limited office hours lead to slow responses to messages on the gateway.

  2026-02-22

• It was excellent.

  2026-02-15

• Dr. Tsai is a superb communicator, very clear about the test results, treatment options and likely outcomes -- thank you!

  2026-02-14

• This doctor was so patient and explained everything so I could understand my diagnosis. I would recommend her to anyone that need ed an endocrine doctor.

  2026-02-11

• Provider was very respectful and helpful and apologetic regarding the unprofessional treatment by office staff

  2026-02-09

• Dr Tsai has a wonderful blend of expert knowledge and compassion, and excellent listening skills.

  2026-02-08

• Her xray tech was very professional. I was in good hands. Thank you!

  2026-02-07

• I'd like to give Dr. Tsai a 12

  2026-01-30

• It was my 1st visit with Dr. Tsai and she was terrific! She was very thorough, listened to me, had reviewed my history beforehand, and was very informative about next steps. I received excellent care and attention. Thank you

  2026-01-25

• Wonderful provider

  2026-01-21

• Dr Tsai was great. She relayed information thoroughly, and listened to my concerns. She spent a good bit of time with me and answered all the questions I had at the time.

  2026-01-17

• Knowledgeable and caring, She was running late but kindly apologized. Felt confident in her care, Asked appropriate questions.

  2025-12-24

• The whole visit was absolutely amazing. An elderly woman checking outin front of me while I was trying to check in was taking a lot of time trying to type it into her Calendar on her cell phoneand someone outback noticed me behind her and got someone. I was almost immediately called for blood pressure and weight. Then I went back to the lobby for one minute before being called in. The doctor was amazing with her time and knowledge. I felt very heard and seen. Thank you.

  2025-12-22

• Dr. Tsai is thorough and forthcoming with both general advice and specific info so that I understand depth and breath of how the body functions and what is appropriate and inappropriate for me.

  2025-12-22

• Dr. Tsai listened carefully and explained test results and her recommendations clearly

  2025-12-22

• I like that she is taking a methodical approach

  2025-12-21

• Excellent communicator

  2025-12-20

• She is a wonderful doctor and is smart and kind.

  2025-12-18

• She is very thorough & she was very informative.

  2025-12-18

• He explained things well and was helpful.

  2025-12-21

• Outstanding!

  2025-12-15

• Have no complaints re care Transportation into MGH is very difficult an timely I much prefer a virtual appt

  2025-12-15

• It was excellent as far as it went.

  2025-12-15

• Dr. Tsai is superlative in every way. I feel fortunate to be in her care.

  2025-12-16

• I felt that Dr. Tsai was absolutely wonderful, patient, gave me a lot of time, explained extremely carefully, and really respected my wishes. And I look forward to seeing her again. Thank you.

  2025-12-15

• [redacted] this was my first time with Dr. Joy Tsai. She had a kind manner, and gave good advice about medication.

  2025-12-16

• Joy was kind, thoughtful, knowledgeable, understanding, and supportive of my needs and why I was there. She was very knowledgeable. She explained things to me. She explained the pros and cons of particular medications and she educated me on my issue and sent me a whole bunch of information on the web that I can look at to help me better understand what's going on for me. She was excellent.

  2025-12-11

• Dr Tsai was very clear in explaining my bone density results. Outlined a plan of action. Sh was very helpful.

  2025-12-09

• Dr Tsai is one of the most wonderful doctors I have ever met. [redacted]

  2025-12-08

• Dr. Tsai was excellent. She was well prepared for the visit. She knew a lot about my history. She gave me some great recommendations. I would look forward to seeing her again.

  2025-11-28

• Great

  2025-11-27

• I so enjoyed meeting Dr. Tsai. She is a lovely person; thoughtful, conscientious, and kind. I appreciated the time she took with me on this first visit and the care with which she reviewed my previous dexa scans.

  2025-11-24

• She was a complete expert in her area, a great listener, and very relatable. What I liked a lot is that she was interested in ascertaining the educational level of her patient (me) and could talk to me at the appropriate level.

  2025-11-24

• A great experience! Thank you!

  2025-11-20

• She is the Best A really excellent Dr in every way

  2025-11-18

• Dr. Tsai was personable and cheerful in addition to her competence.

  2025-11-17

• I have only met with Dr Tsai once and was very pleased and grateful to have her as my new endocrinologist [redacted]

  2025-11-17

• Very kind, extremely intelligent and thorough !

  2025-11-15

• I love that she personally comes to the waiting room to get me. She was warm and thorough.

  2025-11-11

• She was extremely informative, approachable and thorough.

  2025-11-11

• Dr. Tsai was wonderful. She was well informed. She was highly professional. She took a lot of time to explain things to me. She was beyond capable. She was compassionate and she was lovely.

  2025-11-10

• I was impressed that Dr. Tsai took her time, that I didn't feel like she was rushing the appointment or she wanted to hurry through it. She took her time, explained everything, and was very cordial, like talking to a real person. And I really appreciated that. I wasn't sure if she'd be in a super hurry just to crank through to the next patient or not, but I appreciated her taking the time and explaining everything clearly.

  2025-11-10

• She is friendly and kind and also goes through the history thoroughly and quickly as well as a brief exam.

  2025-11-07

• Dr. Tsai is totally professional, knowledgable, gracious and kind. I feel very fortunate to be one of her patients!

  2025-11-01

• Dr. Tsai was new to me this year since my previous doctor's retirement. She was well versed in my medical history and explained my test results in a kind and informative way. I'm happy to have her as my new endocrinologist.

  2025-10-30

• The doctor was caring and explained everything clearly. She listened to my concerns.

  2025-10-26

• Yes, she was very professional, very friendly, and very involved in my situation and explained everything to me in detail, which was very good. I would recommend her to anyone in my family [redacted]. Yes, very nice and pleasant and personable and knowledgeable. [redacted]

  2025-10-27

• I cannot say enough about how impressed I was with this doctor. She was kind, patient, concerned, compassionate, incredibly smart and experienced. I am so grateful to have met her and to have her managing my care.

  2025-10-26

• It was great

  2025-10-22

• This was my first time meeting her and she was very informed about my history and why I was there. We discussed all my issues and I left feeling very well cared for!

  2025-10-20

• This was my first appointment, it was excellent.

  2025-10-10

• Dr. Tsai was very, very welcoming. This was my first visit with her and she was very thorough and very insightful and took all the time that I needed to answer all of my questions. Thank you.

  2025-10-08

• She was very kind and most helpful.

  2025-10-04

• The front desk staff were helpful & efficient. The woman who took my bpressure & more was also very nice. Dr Tsai made me feel comfortable, answered all my questions & was very supportive. She listened carefully & was patient. Dr. Tsai explained recent test results from my GP; very helpful & appreciated. I was quite nervous as I am with medical appointments. Thank you for your time!

  2025-10-04

• Dr. Tsai was very clear and helpful during my first visit with her. She explained the test results regarding my bone density very, very clearly and carefully. And she explained the medication that she was going to put me on also very thoroughly and covered every aspect of but needed to be covered, so I can't recommend her highly enough. She was excellent.

  2025-10-01

• I was impressed with her knowledge of my heath history. She listened and answered my concerns with interest and knowledge. Emphasized the need for Calcium supplements and provided information about alternatives to the pills.

  2025-09-29

• Yes, Dr. Tsai has always been very professional, very kind, and very competent. And I enjoy having her as a provider.

  2025-09-26

• Excellent listener

  2025-09-25

• This was my initial visit with Dr. Tsai and everything was excellent. It was a very thorough appointment and I was very impressed with her.

  2025-09-20

• Very knowledgeable and responsive to my unique needs.

  2025-09-17

• Clear description of my osteoporosis, provided my hip xray with the problem bones circled, thorough explanation of the two prescriptions she recommended.

  2025-09-04

• Very empathetic, attentive, very knowledgeable, both about my history and about my diagnosis. Very pleasant!

  2025-09-05

• Dr. Joy Tsai is very thorough, supportive, kind, and compassionate. I cannot say enough about her. She's not only talks with me about my health but also shows great concern for my family members with health care problems. I would highly recommend Dr. Tsai for your health care needs.

  2025-09-03

• Explained my history and next steps in a comprehensive way

  2025-08-25

• Provider was new to me, but she had a well understanding of my past bone density history

  2025-08-25

• Dr. Tsai could not have been nicer. She knew my history and showed genuine concern as to how to help me.

  2025-08-25

• I like Dr. Tsai. She is very personable. She carefully discussed the bone scans that I had prior to meeting with her. Everything seemed quite stable - so no more treatments prescribed at this time.

  2025-08-24