Paula A Ugalde Figueroa, MD

Patient Feedback

4.876316 average rating from 152 reviews

• could not be any have been any better

  2026-09-05

• Extremely thorough and made patient feel very comfortable.

  2026-08-19

• All staff and medical doctors, everyone was exceptionally excellent with the care we have gotten.

  2026-08-14

• I would just like to say that I have complete confidence in Dr. Ugalde.

  2026-08-14

• Regarding the doctor, there was good communication, she was respectful, and she answered my questions, which stemmed from my concern about my lung problem, which had me very worried.

  2026-08-14

• She saved my life!

  2026-08-13

• Very understanding caring and professional! Answers our concerns and made a great plan for me and care.

  2026-08-12

• My care here has been nothing but the best ! I have nothing bad to say in any way and I'm super thankful to all of you !

  2026-08-12

• outstanding

  2026-07-31

• Dr Ugalde knew my background, reviewed what information she needed to move forward. Talked to me in a caring way and instilled confidence that she would review alternatives and guide me to the best remedy for my issues.

  2026-07-30

• I was so impressed with the doctor she was kind she was intelligent she explained everything she took all the time in the world to make me feel comfortable I feel she is simply amazing

  2026-07-29

• She gave very good advice and had a great bedside manner.

  2026-07-20

• I have been incredibly impressed by the communication between Dana and Brigham and all the people from the front desk to the elevators to reception to the doctors and them working with their other colleagues, how quick it is, how well you're informed, and how committed they are to helping you understand what's wrong and helping you solve it.

  2026-07-20

• Dr. Ugalde is fantastic. She is encouraging. She was willing to take on the surgery despite other surgeons not recommending it. And she was right. She was fantastic.

  2026-07-17

• The provider was very good, very understanding, and very knowledgeable. You know, I was very happy with her. Thank you.

  2026-07-13

• This was the first time I met with Dr. Ugalde. She was very approachable & I felt very comfortable talking with her.

  2026-07-11

• The care provider was professional, confident, knowledgeable and respectful of my current situation.

  2026-06-21

• Dr. Ugalde is extremely professional and also kind and caring. I have nothing but good things to say about her

  2026-06-20

• Dr. Ugalde has excellent interpersonal , attending skills. She knew my history well, was able to state my problem and clearly outlines her suggested solution(s). She gave me a realistic assessment of my condition and offered my hope for a positive outcome. Importantly, Dr. Ugalde showed me that she cares.

  2026-06-20

• All my interactions with Dr. Ugalde have been fantastic. She explains everything very clearly and makes sure I understand each step in the process. I have 100% confidence in her to perform a very complicated upcoming surgery. She truly cares about my well-being and will do everything she can, to make sure I have the best outcome possible.

  2026-06-20

• Dr U is pleasant & kind.

  2026-05-27

• I think Dr. Ugalde did a great job with me and I'd recommend her to all my friends and family.

  2026-05-25

• Excellent care always

  2026-05-15

• I call her the Rock Star. I even reassured a friend's friend and put her at ease.

  2026-05-13

• Good experience!

  2026-05-12

• Very satisfied !

  2026-04-29

• Dr.Ugalde was amazing. I am so happy that she was my physician through this experience and I thank her so very much.

  2026-04-20

• Exceeded my expectations

  2026-04-18

• Paula A. Ugalde always provides me with as much information I need

  2026-04-18

• Empathetic, specific in communicating, recognized my son who was present

  2026-04-07

• Dr. Ugalde is awesome, she truly is. She listens without judging, she has amazing empathy and I really enjoy going to see her every 6 months for my follow ups.

  2026-04-05

• Professional respectful no complaints

  2026-04-01

• Dr. Ugalde is exceptional. She has great talent. She is compassionate. She really has intuition. She listens to patients and she goes above and beyond to really provide the best care. And I trust her completely. And I definitely feel I owe her my life because she convinced me to, you know, choose the surgery that I had to go through. And I'm grateful that I had that sooner rather than later. And she had a really important role in the success of that operation and in the results.

  2026-03-30

• Excellent doctor- so east to talk to and also explains things with clarity and caring. Excellent " bedside manner"- just a wonderful persom.

  2026-03-29

• B&W is my only provider from now on.

  2026-03-28

• Very professional, thorough,and informative! Top notch!!

  2026-03-22

• Paula Ugalde Figueroa MD has given me excellent care for the past 2 years. We have a good relationship. She doesn't mince words. To the contrary she gives me the facts.

  2026-03-17

• Dr. Ugalde provided the best care possible that I had experienced and would recommend her to anyone and everyone who was considering lung surgery.

  2026-03-13

• I trust Dr Ugalde whole heartedly.

  2026-03-11

• Excellent very attentive and respectful.

  2026-03-10

• My experience was great. She explained everything exactly like it needed to be explained and I'm hoping to be dealing with this provider in the future.

  2026-03-09

• She's great!

  2026-03-07

• Professional and caring.

  2026-03-06

• Most providable and knowledgeable provider I've ever dealt with. I appreciate her greatly.

  2026-03-06

• Dr Ugalde was very professional and candid. She was tactful with an uncomfortable topic and made me feel at ease

  2026-02-25

• Dr. Ugalde was absolutely amazing. I have had many surgeries in the past including thyroid cancer. Dr. Ugalde was honest and didn't pull any punches in letting me know that this is serious. She explained my test results in detail and also details of the surgical procedure. She used images and drew pictures of what she planned to do during surgery. Addressed my concerns and answered both my daughters and my questions in detail. I was expecting for a biopsy but she felt it was not necessary and wanted to do the surgery sooner rather than later. It is a very scary thing to have lung cancer and she was honest telling me that recovery will be quite painful which is expected. This is not a walk in the park but I feel confident in her knowledge and trust her skill for this major surgery. We shared several hugs thanks to her warmth and compassion. My biggest concern is that I am almost 2 hours away and there is an impending blizzard.. hey all I can do is pray at this point and trust in her skilled hands.

  2026-02-23

• She was very thorough and caring.

  2026-02-11

• Everyone I've encountered medically at Brigham and Women's has been very kind and compassionate. I've never had a bad experience there.

  2026-02-07

• Her confidence in a successful outcome eased my mind. She and her PA explained upcoming procedure clearly and thoroughly.

  2026-01-30

• She could have researched my condition before meeting with me

  2026-01-29

• I felt very comfortable with Dr. Ugalde and with the other staff who met with me.

  2026-01-29

• Paula is very professional and she treated me with the utmost respect. She made me feel comfortable through my whole process. I couldn't have asked for a better doctor. I would highly recommend Paula to anybody. She is excellent.

  2026-01-23

• Dr Ugalde got us in to see her so quickly. [redacted] She explained her proposal for my treatment. She showed me what made my circumstance a bit challenging. She was pragmatic but also encouraging.

  2026-01-21

• Very thoughtful and thorough!

  2026-01-10

• She explained everything in detail, was very calming and reassuring, and answered any questions that I asked of her. I think she's a wonderful doctor and I would recommend her to any family and friends or anyone that asked about her.

  2026-01-04

• Kind and professional staff. Doctor is sensitive to my condition and is being proactive in my treatment plan.

  2025-12-29

• Very direct explanations. Still lacked pathology info from another institution, but I believe it will be forthcoming shortly. I was extremely fortunate to have met with Dr. Figueroa.

  2025-12-24

• She was very forth coming with the information she had and didn't sugar coat it BUT was very respectful and very informative

  2025-12-19

• I look forward to working with you/ Dr Ugalde and the oncologist she has referred me to [redacted]

  2025-12-04

• She is warm and so friendly and concern for your health and well being.

  2025-11-22

• Very knowledgeable, professional, kind and interested in my concerns.

  2025-11-15

• Excellent through entire process and her team as well

  2025-11-10

• The overall experience for the specific condition was superb. The [redacted] video appointment was just a 6 month follow-up that met my expectation.

  2025-11-10

• The care provider was excellent [redacted]

  2025-11-08

• Always top notch !!

  2025-11-08

• Very good

  2025-10-30

• She is wonderful

  2025-10-23

• I always have excellent results from the provider

  2025-10-19