Alan Douglas Workman, MD, MS

Patient Feedback

4.899145 average rating from 234 reviews

• Dr. Workman is very respectful, patient, understanding, takes his time. I would obviously highly recommend him. It would be helpful maybe if things he told me got written down for me to take with me just because I forget things, but he's fantastic.

  2026-07-08

• Well run office, good care, Dr. Is excellent!

  2026-06-20

• I had a serious situation that my regular ENT Dr. [redacted] was not able to help, but made the arrangement for me to see Dr. Workman. I am very grateful for both doctors! Dr. Workman was wonderful to me, He explained what the situation was, and what needed to be done. Thankfully he had all the equiptment in his office, and I was able to go home with clear instructions on how to heal.

  2026-06-18

• Dr Workman was fantastic. Easy to understand what the process is going to be and answered all my questions.

  2026-06-17

• Dr. Workman was excellent with his diagnosis and explaining my options. He was very friendly and professional and understood my hesitation for surgery. I felt very comfortable with his medical opinion and his capacity if I do decide on surgery.

  2026-06-14

• I thought he was very courteous, professional, well-informed, gave us feedback, and most of all, just asked very pertinent questions to get a better diagnosis of what was concerning. And yes, I would recommend him.

  2026-06-11

• Dr. Workman is very professional. He is a very good provider. I highly recommend him.

  2026-06-11

• Amazing

  2026-06-09

• He answered the list of questions I went into my appointment with before I need to ask them. He used great analogies, comprehensive language, made eye contact, and used the appropriate amount of humor. He set both my own and my companion's concerns at ease without being dismissive or condescending. Made me very comfortable with him as my provider.

  2026-06-08

• Dr. Workman was incredible. He cleared up confusion from past providers and relieved me of my stress. He was an amazing doctor. He listened and he spoke and explained everything perfectly and took the time to calm me down. The nurses and staff and clerks were also amazing and extremely helpful. Would recommend Mass Eye and Ear to anyone who needs them.

  2026-05-22

• I felt the doctor was very knowledgeable and straight to the point. I felt very comfortable about what he was going to do when I went into surgery. I'm very satisfied.

  2026-05-22

• Knowledgeable Doctor, which becomes rare these days. So it is a relief to feel I am in good hands and get good expertise care.

  2026-05-20

• Dr. Workman is an exceptional ENT doctor. He is knowledgeable, thorough, and truly takes the time to listen and explain everything clearly. His calm and caring manner immediately puts you at ease, and you never feel rushed during appointments. I'm very grateful for the excellent care and highly recommend Dr. Workman to anyone looking for a skilled and compassionate ENT specialist.

  2026-05-23

• This provider Dr Workman was awesome. Very nice, competent, and is following up with me for an upcoming procedure.

  2026-05-20

• Great people

  2026-05-15

• Provider was one of the first to help find solution (s) for my ailment.

  2026-05-15

• Phenomenal

  2026-05-14

• Outstanding. Everyone from the I take personnel, nurses and doctors provided exceptional service

  2026-05-10

• Dr. Workman was wonderful. I can breathe again! I am so impressed with him.

  2026-05-09

• Dr Workman shines as a doctor . He listens to your concerns with the utmost compassion and concern. I've been a nurse for over 40 years , he is brilliant and a very compassionate human being. I am so grateful to have him as my provider! I can't thank him enough. What a lovely, wonderful caring doctor!!

  2026-05-09

• Dr Workman is thoughtful, brilliant, caring, professional, whose ethos exudes humility, compassion, honesty, and human kindness.

  2026-05-08

• Appreciated clarity of communication of this provider

  2026-05-08

• He had provided me with the absolute best, life-changing care for a year and a half now.

  2026-05-06

• I was very pleased and how prepared Dr Workman was when he came into the room to see me. He reviewed my medical records in the morning before my appointment, which was very impressive. That doesn't usually happen. I work in medical and I don't think any of my doctors ever have time to do that. He was very informative and I appreciated all the time you spent for me.

  2026-05-06

• Excellent

  2026-05-06

• Great treatment and everything explained

  2026-05-05

• Dr. Workman was wonderful.

  2026-05-05

• I think my Doctor listen completely to what I had to say about my medical problem. The doctor talked to me in a manner I could understand and what we need to do now and what could be needed in the future.

  2026-05-01

• Dr. Workman, as has been my interactions with Dr. [redacted] as well, was excellent. Both high-end professionals with very positive, upbeat personalities. A pleasure to work with, take their time and explain everything in simple, great detail.

  2026-04-16

• Dr Workman's office is very efficient. They were ahead of schedule and I was early. Worked great!!

  2026-04-16

• Dr Workman is especially wonderful- easy to talk with, responsive to concerns, medically so skillful I'm not even nervous!

  2026-04-15

• 100/10. Every single time. Truly a world class team from front to back. I consider myself lucky to be a patient of Dr. Workman.

  2026-04-16

• Very positive disposition

  2026-04-11

• This was a referral from another ENT doctor. Dr Workman restored my faith in the medical profession. He listened, he made certain all my questions were answered, he genuinely expressed concern about my well-being, and he expressed a good deal of concern for my health.

  2026-04-03

• Dr. Workman listened carefully and seemed determined to find a solution to my problem. He was knowledgable and personable.

  2026-04-02

• I had, he was compassionate, caring, listened to every word I had to say. He explained everything thoroughly. I would recommend him a million times over.

  2026-03-30

• Excellent. Just very easy to talk with, knowledgeable and easily understandable. Explained everything to my husband and I and answered our questions.

  2026-03-29

• This was the best experience I've ever had in a doctor's office with Dr. Workman. I would highly recommend him to anyone. I'm looking forward to working with him. He was terrific.

  2026-03-28

• Dr. Workman was thorough and attentive. I felt that he listened to me and took the time to hear what I had to say.

  2026-03-24

• Dr Workman was patient, explained everything clearly to me. I'm a Senior and really appreciated that .

  2026-03-21

• Friendly, compassionate, informative, enthusiastic and knowledgeable.

  2026-03-21

• Dr. Workman was clear, efficient, and personable. He explained my CAT scan in detail in a way that I could follow and understand. He also listened to and answered my questions about a follow up surgical procedure.

  2026-03-18

• Very professional, very knowledgeable.

  2026-03-16

• Dr Workman is wonderful. He helped me with critical infection, three surgeries, medication and rinse interventions, scans, procedures, and education. He was also very informative and empathetic in partners with Mgh for more intervention on my behalf. Highly recommend.

  2026-03-14

• Dr Workman is an outstanding provider because he made me feel extremely comfortable answered all my questions and worked to resolve my sinus issues and trying to find the best course possible.

  2026-03-07

• Dr. Workman was fantastic and even helped us find the next follow-up doctor we would need to solve our problem. I would highly, highly recommend him.

  2026-03-06

• This was my first appointment with Dr Workman. He came in and I was impressed that he had reviewed my situation already. He clearly stated what he was going to do and did it while describing what he saw. Then informed about the 2 prescriptions sent to my pharmacy. I'm very confident that he was exactly the right Doctor for my case. I'm looking forward to our next appointment.

  2026-02-28

• Dr. Workman explained things well before my upcoming procedure. He is full of energy, knowledge, and passion for what he does. I had a fantastic experience and would recommend him to anyone!

  2026-02-15

• All positive.

  2026-02-14

• Don't lose him. He's the best I've encountered yet.

  2026-02-09

• This team is awesome! Everyone is nice and attentive.

  2026-02-08

• Dr. Workman was excellent. I have no complaints whatsoever. I was seen when I needed to be seen and talked to with respect and courtesy and plain English. Thank you.

  2026-02-06

• Excellent and professional, they do their job.

  2026-01-29

• I believe he is competent, compassionate and understanding. He also has a nice sense of humor. After the surgery I am interested in becoming a patient of record.

  2026-01-28

• Dr. Workman was great. No complaints from me

  2026-01-28

• I always look forward to seeing Dr. Workman. I know he is super knowledgeable and I feel as my care is well taken care of and any questions I have, he is quick to let me know and discusses my options.

  2026-01-23

• The doctor was very nice and easy to talk to

  2026-01-21

• I was more than pleased to meet and be treated by Dr. Workman.

  2026-01-21

• So far, so good. First appointment. Hopeful for continued care.

  2026-01-18

• Overall I had a great experience with Dr. Workman and his staff.

  2026-01-17

• Honestly one of the best experiences I've had at a doctor's appointment. Dr. Workman was friendly and informative, I left my appointment feeling like I received all the information I needed.

  2026-01-14

• Dr Workman was patient with me as I tried to fully understand the vast information he provided for my treatment.

  2026-01-14

• Everything was Excellent!!!

  2026-01-14

• Dr.Workman is understanding caring and cares about his patience. Great service

  2026-01-11

• very professional

  2026-01-08

• Dr. Workman is a miracle worker, and I am already telling friends and family with chronic nasal problems to consider getting an appointment with him. He was so accommodating of my special needs, and his surgical work was simply perfection.

  2026-01-07

• The appointment was on a timely manner, and the Dr. is willing to help. In general, was great.

  2025-12-31

• Hi, great experience. Just a little more information on post-op since I had some bleeding and that's it.

  2025-12-28

• Friendly, professional, expeditious. Super visit.

  2025-12-11

• It is clear that Dr. Workman is extremely knowledgeable, but also very caring for all of his patients. I felt very heard.

  2025-12-11

• Dr. Workman is a very nice doctor and very professional. I liked him immediately and he explained things and answered my questions so thzt I understood.

  2025-12-09

• i just feel like i am rushed through these appointments and i feel rushed and i wish they gave paper information on what they tell you, as i have a memory disorder and can't remember what they may say when its rushed and a lot of diff info

  2025-12-08

• Dr. Workman and his team are exceptional. [redacted]

  2025-11-27

• Everything was excellent!

  2025-11-25

• The provider was new to us and he provided the information that was essential and he took the time to explain things because there are questions that we raised and he answered them in a manner in which we could understand. He took the time. His bedside manner was excellent.

  2025-11-28

• Excellent experience

  2025-11-26

• I strongly recommend the complete Sinus clinic to anyone that needs their service 100%

  2025-11-26

• Dr. Workman is a brilliant young doctor. He was able to fully address my concerns and prescribe the right medications to treat my illness when urgent care was not enough to do so. My visit with him was thorough and did not feel rushed. I would highly recommend him to anyone with a nasal or sinus issue.

  2025-11-24

• I found him to be very, very professional. I liked him very, very much. He was very talkative. He told me everything I needed to know because I'm nervous. I couldn't ask for a better doctor. I thought he was excellent.

  2025-11-22

• A good listener

  2025-11-22

• Knowledgeable, treat patients with respected, take his time to explain with common words what the situation is.

  2025-11-26

• Dr. Workman has a wonderful demeanor. Not only does he present himself in a positive manner that made me smile, he clearly is well-respected by his staff. He was attentive to my health concerns and provided me with clear instructions to help me remedy my health issue.

  2025-11-15

• Yes, I was very pleased with the nurse and the doctor. He was very understanding and took good care of me. I was happy that I was there for that visit. I would not go anywhere else. They are awesome there thank you.

  2025-11-12

• Everything was so professional I couldn't believe how courteous and wonderful everybody was and top shelf of knowledge of everyone

  2025-11-12

• excellent physician. really listens to what I have to say and my concerns.

  2025-11-12

• I'm beyond grateful with my results , [redacted] Dr . Workman's knowledge , understanding and listening to the patients concerns justifying it all . I know can taste smell , and breath better . Thanks to mass Eye and Ear Dr. Alan Workman and all his team . [redacted]

  2025-11-12

• He was very pleasant, seemed very knowledgeable, he listened, he explained the process well, and most importantly, he cared that I feel better.

  2025-11-10

• Very professional. Very accommodating

  2025-11-05

• Dr. Workman is a superb doctor. We always get along great. I get everything I need from him. And it's important to note that on the answer to the first question, I meant to hit four and hit one instead. Everything I can say about this guy is first rate. Really, really appreciate him. Thank you.

  2025-10-31

• Dr. Workman was patient, very helpful & superbly professional. Very pleased!!

  2025-10-30

• Dr. Workman is one of the best doctors I have ever had. He never rushes you and answers all your questions. His bedside manner is incredible, and he always makes me feel comfortable and knowledgeable about what is going on.

  2025-10-30

• I felt comfortable with both staff, nursing and Dr. Workman. This was a referral from my ENT and my first visit with this group. I am pleased with the service and care and hopeful resolution to the issue that brought me to them.

  2025-10-13

• explained things very well

  2025-10-10

• Dr Workman made us feel comfortable about the procedure I was going to have. He explained what he was going to do, how I was going to feel after. We left feeling SOOOOOOO much better about the whole process.

  2025-10-10

• I am from Vermont so there are logistics to get to Boston but it was the best decision I made because of my upcoming surgery and knowing that the providers I am seeing there were highly recommended. My experience has been a good one and at this point we are all on this journey together.

  2025-10-04

• I really liked this Dr. very professional but communicated very well with me.

  2025-10-04

• He was very friendly, especially given the many x up in location. Upbeat, kind, knowledgeable, prepared.

  2025-09-25

• Dr Workman was so very Helpful! i was so glad to have met with him.

  2025-09-24

• Dr. Workman is always very pleasant. He's a very intelligent man but he doesn't talk over my head. He's very informative and makes sure I understand and have no questions.

  2025-09-21

• Very professional, a very good experience

  2025-09-20

• The best doctor in the world, excellent, very grateful.

  2025-09-17

• Very knowledgeable, patient, explained my condition fully. Have complete confidence in him.

  2025-09-17

• I recommend the doctor to all my friends, he is nice and he explain to me what going on with my nose and even he showed me that on the screen

  2025-09-17

• Listened to my "journey" and came up with a plan to fix it not just treat the symptoms

  2025-09-17

• Dr. Workman was very knowledgeable, confident, and compassionate. He embodies all that a doctor should be.

  2025-09-23

• Dr. workman was very friendly, knowledgeable,and professional.

  2025-09-05

• I felt that I was actually being listened to and that my concerns related to my breathing were not irrational. I was not meant to feel like just because I am not a doctor that my input and knowledge about MY own health isn't valuable. I appreciated the explanation, strategic plan, and clear timeline for my care.

  2025-09-03

• She was very knowledgeable and energetic and just had a really positive attitude that made me feel much better going into my surgery.

  2025-08-25

• Excellent!

  2025-08-23

• Only minor issue I had was I wasn't advised on what I should or shouldn't do prior to the procedure (Should I fast, take my daily medication)

  2025-08-21

• Dr. Workman is everything you want in your doctor. Kind, caring, extremely knowledgeable, highly skilled surgeon. Takes the time to listen, explains things in terms you understand and answers all your questions. Very easy to talk to.

  2025-08-21

• Very cordial and understanding

  2025-08-19