Jae Young You, MD

Patient Feedback

4.565184 average rating from 517 reviews

• The appointment went well. I was just seen very late..appointment was at 2 and wasn't seen until after 4 p.m. and no reason or acknowledgment was even given. I've had 5 visits though and that is the first time a visit has been late like that.

  2026-10-06

• She was very prompt in getting me in I was on a time constraint.

  2026-10-06

• He was inconsiderate of my illness and made me feel bad because he didn't care about how I felt. He treated me with very little courtesy.

  2026-10-07

• Very satisfied

  2026-10-05

• Very happy

  2026-10-03

• Dr Jae Young You is an excellent doctor. She is very knowledgeable, speaks clearly, patient, explains directions clearly, and respects the patients comments and questions. I certainly would recommend her to any patient requiring her medical experience.

  2026-10-01

• I like her

  2026-09-28

• Excellent

  2026-09-26

• Very good!!

  2026-09-23

• Everything was okay

  2026-09-21

• All were very helpful, well informed, and communicative.

  2026-09-19

• My provider is warm and thorough.

  2026-09-19

• [redacted] I really enjoyed Dr. You and felt I could ask/ discuss/share anything with har, and plan to continue with her care. Many thanks. [redacted]

  2026-09-19

• I'm very pleased with Dr. You. She did a wonderful job with me and made me feel confident with everything she was doing and I highly recommend her. I've already recommended her to others.

  2026-09-19

• I am [redacted]'s wife and let me tell you, she is a wonderful doctor, an efficient, excellent doctor.

  2026-09-18

• Dr You is kind and professional.

  2026-09-17

• Excellent provider

  2026-09-17

• Great [redacted]

  2026-09-16

• Dr You is absolutely terrific and someone I would recommend very highly to others

  2026-09-14

• Dr. You and the nurse I saw were both very knowledgeable and professional when I was being examined.

  2026-09-12

• This was a fabulous office The dr explained everything This was the best eye office I have experienced So glad to have Mass Eye and Ear in Boston

  2026-09-12

• The provider spent a lot of time explaining my situation. It was helpful, and I was overwhelmed and shocked, TBH, to hear that my situation was so poor. The provider gave me 3 options, but I have discovered other options that are less draconian. [redacted]

  2026-09-12

• Dr. You is an excellent. She has been my doctor for over 10 years and has performed my cataract surgeries. Dr You is very thorough in her examinations and she remembers details about me. She is a top notch provider. When she moved to MJH, I followed her as I wanted her to continue being my doctor.

  2026-09-10

• My provider is amazing. The eye tech who I saw first is not. Extremely rude, quick and un informative. She definitely does not like her job

  2026-09-09

• This is the first specialist that made me feel optimistic about diagnosing my vision loss

  2026-09-05

• The service was excellent; I highly recommend it because they were very kind and professional.

  2026-09-07

• Excellent doctor, I am very grateful for the treatment.

  2026-09-02

• She is great

  2026-08-29

• Care was excellent.

  2026-08-29

• [redacted] was very pleased with the doctor. [redacted]

  2026-08-29

• Kind and respectful, but I did not feel like I was given much patient education or information. I felt like either I had to ask the important questions or else would not have understood well what was going on with my eye issues. I also felt like I was taking up too much of the provider's time and a little rushed (had waited for an hour already)

  2026-08-28

• very professional and patient.

  2026-08-21

• I have complete faith in Dr You. She is personable and provides good advice.

  2026-08-13

• Explained things so I could understand

  2026-08-12

• Yes, the doctor was very good, very thorough, made sure that I understood everything that she was talking about and was very clear and up front about my situation with the cataract and, you know, how there's going to be an issue as far as my high blood pressure and my Coumadin that I'm on.

  2026-08-14

• Very happy with Dr. You

  2026-08-12

• Dr You was wonderful & knowledgeable & explained everything so that I understood it

  2026-08-01

• They put some drops in my eyes, I imagine to dilate my pupils or something, and they didn't warn me that it would take a while to see properly afterwards.

  2026-08-05

• Very professional ..caring people from the doctor to the assistants ..all 5 stars

  2026-07-30

• Courteous and respectful.

  2026-07-30

• I love the ophthalmology doctor - Dr You is wonderful! I trust her judgement completely

  2026-07-29

• I was very well attended to, for sure everyone treated me very well.

  2026-07-29

• Dr. You and [redacted] were amazing. They have helped my wife so much.

  2026-07-27

• This was my first time seeing Dr. You. I had previously seen other eye dr's and switched due to the dr. previous retiring. I was very very happy with the care. Far better than my previous dr.

  2026-07-26

• Process was pretty easy to also make a future appointment with an optometrist as a follow up

  2026-07-25

• Dr. You is very personable and efficient!

  2026-07-25

• She was fabulous, very attentive, very proactive, made a lot of wonderful recommendations, treated me on the spot, called the residents in who were really a joy to work with. So she and the two residents were just extraordinary. Thank you.

  2026-07-24

• It was excellent service.

  2026-07-24

• She was very in tune with my needs.

  2026-07-23

• Very pleasant

  2026-07-21

• They all treat me very well. I felt very proud of them all. They said what I needed to say, they were always there for me. I'm grateful to all of them.

  2026-07-22

• This was my first visit with Dr. You. Overall, it was a good experience

  2026-07-18

• Very thorough and was concerned and listened to my questions

  2026-07-17

• The appointment with the doctor was excellent. [redacted] The medical care itself was outstanding [redacted]

  2026-07-15

• Dr Jae You is very personable and knowledgeable.

  2026-07-16

• Excellent as always!

  2026-07-04

• Technician and Doctor You were most excellent. They did confirm my medication allergies. [redacted]

  2026-06-27

• [redacted] I found the doctor, Jae You, to be kind of cold, perfunctory and mechanical.

  2026-06-27

• Dr. You provided excellent care and is very smart/knowledgeable.

  2026-06-23

• She is great! Explained things well. Felt in good hands.

  2026-06-24

• The provider is excellent. [redacted]

  2026-06-24

• First time meeting with the Dr. , she was very pleasant and helpful. She is going to do my cataract surgery so she explained that to me.

  2026-06-24

• Thank you for your excellent service.

  2026-06-20

• Dr. You is an excellent, caring provider. I could not ask for a better physician following my issues. [redacted] she in no way rushed me or did I feel unseen. She's excellent and I will stay there seeing her for as long as she chooses to stay with Mass Eye and Ear. Thank you very much.

  2026-06-18

• She is a very experienced and knowledgeable provider. She is a good listener and explainer.

  2026-06-16

• Very good.

  2026-06-14

• Everyone was very professional and provided excellent care

  2026-06-13

• Very professional and caring

  2026-06-13

• On the day of my appointment, the service was excellent and very good. [redacted]

  2026-06-10

• Fantastic care. Thank you.

  2026-06-06

• They got me in early abd from check in to nurse to doctor it was seamless. Always a great experience at MEE

  2026-06-06

• She was very clear with all the explanation, very helpful

  2026-06-03

• Dr You is very professional and treated both me and my husband with respect. She's very good at her job!

  2026-06-03

• She was professional and courteous

  2026-05-28

• After seeing many Drs in the optical field, I finally got a diagnosis beyond just having dry eye!

  2026-05-27

• Dr. You is the ultimate professional. She remembers my case. She's very thorough. She explains any new findings or changes to my plan and makes sure I understand. And she's very personable. And I'm very lucky that I've had her for consistent care. I recommend her without reservation to other people.

  2026-05-28

• Excellent- offered clear explanations. Prepared with information about me and my history.

  2026-05-25

• Satisfied overall. Thanks

  2026-05-21

• it was good

  2026-05-17

• All good

  2026-05-27

• I would like to express my gratitude for the medical care and the excellent service provided by the healthcare provider.

  2026-05-17

• Great

  2026-05-13

• She has been thoughtful and helpful for years.

  2026-05-13

• [redacted] Everything went well.

  2026-05-12

• I find Dr. You both very, very skilled and professional, but also very thoughtful and caring. So it's been a great experience. I would highly recommend her to anyone else.

  2026-05-08

• Met courtesy with every tech and secretary. Shown patience and adaptations to my disability.

  2026-05-08

• The care provider is excellent

  2026-05-07

• Dr. You is a caring and professional doctor who I followed from the BIBMC.

  2026-05-07