Police and Security

Tens of thousands of patients, visitors, and staff enter Mass General Brigham facilities every day. Our police and security teams ensure their safety, 24/7.

Our services include:

• Community policing
• Crime and violence prevention
• Domestic violence assistance
• Emergency and fire alarm response
• Emergency medical assistance
• Facility entry and access
• Lost and found assistance
• Police and security patrols
• Safety escorts and wayfinding support

Mass General Brigham facilities employ security officers, special police officers, ambassadors, and/or parking staff. Security systems and technology specialists, investigators, and administrators work behind the scenes to support all operations.

Our teams use advanced tools and proven strategies to identify, mitigate, and prevent risk, including de-escalating aggressive behavior and conflict. We also adhere to the “see something, say something” approach.

Call Police and Security

Patients, visitors, and staff should contact police and security in person, via one of the hospital emergency lines listed below, or by calling 911.

• Brigham and Women’s Faulkner Hospital: 617-983-7677
• Brigham and Women’s Hospital: 617-732-6565
• Cooley Dickinson Hospital: 413-582-2726
• Dana Farber Cancer Institute: 617-632-3131
• Martha’s Vineyard Hospital: 508-693-0410
• Massachusetts General Hospital: 617-726-2121
• Mass Eye and Ear: 617-573-3121
• McLean Hospital: 617-855-2121
• Nantucket Cottage Hospital: 508-825-8100
• Newton-Wellesley Hospital: 617-243-6257
• Salem Hospital: 978-741-1200
• Spaulding Rehabilitation Hospital: 617-952-5000
• Wentworth-Douglass Hospital: 603-740-2448