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H6 Dr. Ron Walls, Chief Operating Officer of Mass General Brigham, welcomes international patients to our hospitals in Boston, USA.

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H6 Dr. Ron Walls, Chief Operating Officer of Mass General Brigham, welcomes international patients to our hospitals in Boston, USA.

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Urgent Care services are available at multiple locations within Mass General Brigham. Some of those locations are not considered by health insurance plans to be Urgent Care Centers, and therefore, your co-payment benefits for urgent care services typically will not apply. Instead, your visit to these locations will likely be billed either as a physician office visit or a hospital outpatient visit.

The billing information below does not apply to Urgent Care services provided at centers named "Mass General Brigham Urgent Care" (formerly "Partners Urgent Care") located in Boston and surrounding communities. For visits to Mass General Brigham Urgent Care (formerly Partners Urgent Care), your urgent care insurance benefit typically will apply.

For physician office locations:

Urgent Care services are typically billed as a physician or nurse practitioner visit, and your out-of-pocket costs are usually limited to the co-payment required by your health insurance plan. We will request your co-payment when you check in for the visit.

For hospital outpatient locations:

Your out-of-pocket costs for the physician or nurse practitioner visit are usually limited to the co-payment required by your health insurance plan. We will request your co-payment when you check in for the visit.

You will also be billed what is commonly known as a “facility fee” for use of the hospital space, equipment, and support staff.

Your health insurance plan may apply these hospital fees to your annual deductible, and after you have paid your deductible in full, you may be billed for a co-insurance payment.

We will send you a bill if there is any unpaid balance after we receive payment for your visit from your health insurance plan.

Please read more information about urgent care billing, and find out which urgent care centers are considered physician office urgent locations and which are considered hospital outpatient locations.

There are a few payment options.

Pay your bill online at www.patientgateway.org or pay as guest.
Call 617-726-3884 and press 1 to pay your bill by phone
Send a check or money order to Mass General Brigham to the following mailing address:

Mass General Brigham
P.O. Box 418393
Boston, MA 02241-8393

H2 International Patient Care

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