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Financial Assistance

Resources to help you manage your health care bills

Important Medicaid redetermination update

On April 1st, Medicaid (MassHealth in Massachusetts) returned to its normal annual renewal process. If Medicaid has enough information to confirm your eligibility, your coverage was renewed automatically. If Medicaid was not able to confirm your eligibility automatically, you will receive a renewal form in a colored envelope (blue in Massachusetts, yellow in New Hampshire) to the mailing address on file. If you receive any communication from Medicaid in the mail, do not ignore it, act now to avoid disruption or loss of coverage. 

Please visit your state’s website to ensure Medicaid has your most current information.

Massachusetts Medicaid

New Hampshire Medicaid

Maine Medicaid

 

State programs

If you live in Massachusetts, you may be able to get health insurance or help paying your health care bills through a state program like MassHealth, the Health Connector, or Health Safety Net. Each program has different rules and income limits.

 

Discounts

If you have medical bills because you do not have insurance, or because your health insurance did not cover your care, you may qualify for a discount.

Find out if you qualify for any of these discounts by using this screening tool.  

Read our full Financial Assistance Policy.

 

Payment plans 

You may set up a 0% interest monthly payment plan for any bill, even a bill for a health insurance co-payment, co-insurance, or deductible. Log into Patient Gateway to set up today or call 617-726-3884 for details.

Please be aware self-pay estimates for scheduled elective self-pay services are required to be paid at 100% after the allowed 25% discount. Payment plans are for post-service bills.

Take action right away. There may be time limits that apply. 

Contact us to find out more

Please call or e-mail to request information and application forms by e-mail.
patientbilling@partners.org

In person: Visit a patient financial counselor at your hospital or health center. Find a list of patient financial counselors' contact information.

Qualification Screening for Financial Assistance

 
Program You may qualify if... How to apply

State programs

Health insurance or help paying your health care bills through a state program like MassHealth, the Health Connector, or Health Safety Net.
  • You live in Massachusetts, and
  • You meet income requirements (each program has different rules and income limits)

Discounts for low-income patients

70% to 100% discount on bills for an emergency or other medically necessary services, depending on your household income.
  • You do not qualify for public insurance programs in your home state, and
  • Your bills are for an emergency or other medically necessary services, and
  • Your household income is below 301% of the Federal Poverty Guidelines, and
  • Your bills are not for insurance co-payments, co-insurance, or deductibles.

Discounts for specialty care

60% to 100% discount on bills for care received at Spaulding Rehabilitation Network and McLean Hospital, depending on your household income.
  • You do not qualify for public insurance programs in your home state, and
  • Your bills are for care received at Spaulding Rehabilitation Network or McLean Hospital, and
  • Your bills are not for insurance co-payments, co-insurance, or deductibles.

Discounted payment plans 

25% discount on any bills.
  • Your bills are not for insurance co-payments, co-insurance, or deductibles, and
  • You pay or set up a payment plan within two months of the date on your first bill.
 Call 617-726-3884 to pay or set up a payment plan.

Payment plans

Monthly payment plan on any bills
  • You have any bill that you are having difficulty paying, even a bill for a health insurance co-payment, co-insurance, or deductible.
 Call 617-726-3884 to pay or set up a payment plan.

Financial assistance application, policies, and provider list

Contact a financial counselor

Please find a list of contact information for financial counselors below.

Download the list (PDF)

Mass General Brigham معلومات الاتصال بالمستشار المالي العام للمرضى (PDF)

Mass General Brigham 患者財務顧問聯絡資訊 (PDF)

Enfòmasyon pou Kontakte Konseye Finansye Pasyan Mass General Brigham (PDF) 

Informasi Kontak Penasihat Finansial Pasien Mass General Brigham (PDF)

ព័ត៌មានទំនាក់ទំនងទីប្រឹកាហិរញ្ញវតុរថ រសអ្់ កន ជំងឺ Mass General Brigham (PDF)

Información de contacto del asesor financiero para pacientes de Mass General Brigham (PDF)

Контактная информация финансовых консультантов пациентов в Mass General Brigham (PDF) 

Información de contacto del asesor financiero para pacientes de Mass General Brigham (PDF)

Thông tin Liên hệ của Cố vấn Tài chính cho Bệnh nhân của Mass General Brigham (PDF)

Brigham and Women’s Hospital Main Campus Patient Financial Services
45 Francis Street, ASB II – 2nd floor
Boston, MA 02115
(617) 732-7005
(866) 736-1510

 

Brigham and Women’s Hospital Ambulatory Care Center
Patient Financial Services
850 Boylston Street, Suite 204B
Boston, MA 02199
(617) 732-9677

 

Brookside Community Health Center 
Patient Financial Services 
3297 Washington Street 
Jamaica Plain, MA 02130 
(617) 522-4700

 

Southern Jamaica Plain Health Center 
Patient Financial Services 
640 Centre Street 
Jamaica Plain, MA 02130 
(617) 983-4100

 

Brigham and Women’s/Mass General Health Care Center 
Patient Financial Services 
20 Patriot Place, 20PP1 
Foxborough, MA 02035 
(508) 718-4196

Patient Financial Services 
1153 Centre Street Suite 1106 
Boston, MA 02130 
(617) 983-7218

Patient Financial Counseling 
30 Locust Street 
Northampton, MA 01061 
(413) 582-2848

Patient Financial Counseling
One Hospital Road
Oak Bluffs, MA 02557
(508) 957-9588

Massachusetts General Hospital Main Campus 
Patient Financial Services
MGH Yawkey, 2nd Floor
55 Fruit Street
Boston, MA 02114
Room 2A
(617) 726-2191

MGH Charlestown HealthCare Center
Patient Navigation Services
73 High Street
Charlestown, MA 02129
(617) 724-8167

MGH Chelsea HealthCare Center 
Patient Financial Services 
151 Everett Avenue 
Chelsea, MA 02150 
(617) 884-8300

MGH Revere HealthCare Center 
Patient Financial Services 
300 Ocean Avenue 
Revere, MA 02151 
(781) 485-6394 
(781) 485-6090

Mass Eye and Ear Main Campus 
Patient Financial Services 
243 Charles Street, 9th Floor 
Boston, MA 02114
(617) 573-5664

 

Mass Eye and Ear Longwood Campus 
Patient Financial Services 
800 Huntington Avenue, 1st Floor 
Boston, MA 02115
(617) 573-5664

Health Care Advocates 
57 Prospect Street 
Nantucket, MA 02554 
(508) 825-8256

Financial Counseling Department 
2014 Washington Street 
Newton, MA 02462 
(617) 243-6824

Salem Hospital Campus 
81 Highland Ave 
Salem, MA 01970 
(978) 825-6900

Spaulding Rehabilitation Hospital Boston 
Patient Financial Services (Financial Counselors) 
300 1st Avenue 
Charlestown, MA 02129 
(617) 952-5337

 

Spaulding Rehabilitation Hospital for Continuing Medical Care Cambridge 
Patient Financial Services (Financial Counselors) 
1575 Cambridge Street 
Cambridge, MA 02138 
(617) 758-5338

 

Spaulding Rehabilitation Hospital Cape Cod 
Patient Financial Counselor 
311 Service Road 
East Sandwich, MA 02537 
(508) 833-4259 
(508) 833-4246

Wentworth-Douglass Hospital 
Financial Counselors (available in the Business Office) 
121 Broadway 
Dover, NH 03820 
(603) 740-3234

Additional resources