{"distribution":{"1":{"rating_count":0,"rating_percentage":0,"review_count":0},"2":{"rating_count":0,"rating_percentage":0,"review_count":0},"3":{"rating_count":1,"rating_percentage":0.73,"review_count":0},"4":{"rating_count":4,"rating_percentage":2.92,"review_count":0},"5":{"rating_count":132,"rating_percentage":96.35,"review_count":72}},"average_rating":"4.915328","rating_count":"137","source_url":null,"reviews":[{"body":"Dr. Borgstrom zeros right in on the issue that matters and goes directly to the appropriate follow ups. She makes a clear effort to understand my concerns and quickly offers the recommended solutions. I find her to be responsive and reassuring.","review_date":"2026-08-06"},{"body":"Dr. Borgstrom, in my opinion, has superior intellect that is augmented with an incredibly friendly personality. And she has an infectious smile that makes the visit very pleasurable.","review_date":"2026-08-03"},{"body":"Dr. Borgstrom provides excellent care!","review_date":"2026-08-01"},{"body":"Beautiful experience in every way because the Doctor is so knowledgeable, clear, and supportive about your healing and the complementary options on how to achieve it!","review_date":"2026-07-25"},{"body":"Dr. Borgstrom is excellent. I have seen her over the years and felt I have gotten excellent care.","review_date":"2026-07-04"},{"body":"Always great experience.","review_date":"2026-07-04"},{"body":"I thought this visit was a most satisfying experience. The doctor was thorough, careful and explained everything clearly. I was very grateful and impressed.","review_date":"2026-07-01"},{"body":"Very personable and direct","review_date":"2026-06-23"},{"body":"Dr. Haylee Borgstrom is one of a kind. She is brilliant, kind, compassionate and a true advocate. My health and orthopedic issues have been challenging at best. It has been one thing after another and never once has she made me feel like a burden or too much. She brings warmth and humor to every encounter. I am so grateful to her and for her. My words are not adequate enough to express my appreciation for her. MGB is very lucky to have her. I truly do not know what I would do with out her or where my health would be. I value her and her options and expertise immensely.","review_date":"2026-06-21"},{"body":"Excellent provider-explained everything Very nice demeanor","review_date":"2026-06-20"},{"body":"Excellent","review_date":"2026-06-20"},{"body":"Dr. Borgstrom was easy to talk to and very attentive. She seems knowledgeable and I'm anxious to hear her feedback comparing the new x-rays she took with my old x-rays from 2 years ago.","review_date":"2026-06-18"},{"body":"VERY THOROUGH.. EXPLAINED WHAT SHE WAS GOING TO DO; THEN TOLD ME WHAT WE CAN DO IF THIS TREATMENT DID NOT SOLVE THE PROBLEM...","review_date":"2026-06-15"},{"body":"I would like to express my sincere appreciation for Dr. Haylee Borgstrom and the exceptional care she provides at Massachusetts General Hospital. Dr. Borgstrom is an outstanding physician and a true expert in musculoskeletal and injection-based therapies. From my first appointment, she demonstrated an impressive depth of knowledge, professionalism, and attention to detail. She took the time to thoroughly explain my condition, discuss treatment options, and answer all of my questions in a way that was both informative and reassuring. Her skill and precision during my injection procedure inspired complete confidence, and her compassionate, patient-centered approach made the entire experience comfortable and stress-free. Dr. Borgstrom combines cutting-edge expertise with genuine concern for her patients' well-being, a combination that is not easy to find. Massachusetts General Hospital is fortunate to have a physician of her caliber. Dr. Borgstrom's expertise in non-surgical orthopedic and regenerative treatments, including ultrasound-guided injections and PRP therapy, is truly exceptional. I would highly recommend her to anyone seeking the highest level of orthopedic and sports medicine care. Thank you, Dr. Borgstrom, for your dedication, professionalism, and outstanding patient care.","review_date":"2026-06-18"},{"body":"Dr. Haylee Borgstrom is an outstanding physician/ sports medicine physiatrist. She has great communication skills and is always kind, warm and empathic. You feel very confident and cared for in her presence. I feel enormously fortunate to have her as my doctor.","review_date":"2026-06-11"},{"body":"Dr Borgstrom not only communicates well but has a way of warmth and a wonderful chairside manner in addition to being an expert in her field!","review_date":"2026-06-06"},{"body":"Dr Bogstrom is a great doctor. I have full respect for here opions.and procedures.","review_date":"2026-05-24"},{"body":"Very knowledgeable and understanding","review_date":"2026-05-23"},{"body":"Dr. Borgstrom was incredibly knowledgeable and understood the meaning of patient care and listening to patient input. Excellent clinician.","review_date":"2026-05-08"},{"body":"Dr. Borgstrom is the best. I highly recommend her.","review_date":"2026-04-22"},{"body":"Great experience, she was excellent in explaining what she was seeing from clinical exam, and in explaining next steps (xray and MRI)","review_date":"2026-04-19"},{"body":"They're the best!","review_date":"2026-04-16"},{"body":"The provider was extremely knowledgeable and had clearly reviewed my record. She was easy to talk to, had excellent advice and was very positive.","review_date":"2026-04-16"},{"body":"Dr. Borgstrom was kind and patient. She listened carefully when I described my symptoms and gave patent guidance on what I should do in the future. She also listed all the options I may have to fix the problem. I recommended her to my husband who needs a specialist for his knee right away.","review_date":"2026-04-13"},{"body":"I would like to hear via patient gateway her thoughts about the xrays.","review_date":"2026-04-13"},{"body":"The doctor was great. She was thorough and explained everything.","review_date":"2026-03-28"},{"body":"Dr Borgstrom knew of my ailments and gave me advice","review_date":"2026-03-22"},{"body":"Dr. Borgstrom is a SUPERB physician ! She is the type of doctor I was hoping for when I started going to MGH and , WOW !, she couldn't have been a better choice for me. Best, [redacted]","review_date":"2026-03-08"},{"body":"Dr. Borgstrom is an incredibly knowledgeable and diagnostically outstanding physician who truly cares about her patients.","review_date":"2026-03-08"},{"body":"This was my second appointment with Dr. Borgstrom and both experiences were great. She was attentive, professional, and on time.","review_date":"2026-03-05"},{"body":"All good!","review_date":"2026-03-01"},{"body":"Dr. Borgstrom is very knowledgeable about my condition and is very personable.","review_date":"2026-02-15"},{"body":"Excellent physician","review_date":"2026-02-15"},{"body":"I like her a lot. She explains properly and treats me with respect, which is not what I can say about a lot of providers. And yeah, I would recommend her any day, anytime. She's one of the best.","review_date":"2026-02-27"},{"body":"Dr. Borgstrom is one of my favorites. She is not only extremely knowledgeable, but is very easy to talk with. There needs to be more like her.","review_date":"2026-02-26"},{"body":"Great experience and very pleased with the care I received","review_date":"2026-02-08"},{"body":"Dr. Borgstrom is always very pleasant and knowledgeable, and one has the sense that she cares about the patient as a whole person, too. She listened carefully to the description of my issue and quickly zeroed in on the most important tests, went over the treatment options, and came up with a game plan. I feel reassured after seeing her.","review_date":"2026-02-09"},{"body":"Dr. Borgstrom is excellent. I have seen her twice. She is kind, caring and very knowledgable and an expert at diagnosing.","review_date":"2026-02-08"},{"body":"Dr. Borgstrom is one of the best doctors I've ever had! She's an excellent diagnostician, orthopedist and physiatrist. I have seen her for knee issues but this time for chronic and complex shoulder issues. Her exam was thorough and definitive. She's an excellent diagnostician and so understanding...her stated purpose to help me return to swimming in time. I've never said this before about any medical professional... but she is sincerely loving. She ordered an MRI that had been denied me recently at Faulkner orthopedics. The results will greatly help remediation! I cannot express my gratitude more!","review_date":"2026-02-05"},{"body":"This is my second time seeing Dr. Borgstrom. The first time for a torn muscle this time for a shoulder injury. Dr. Borgstrom's personal communication skills along with her excellent diagnostic skill make me feel very cared for. She is very thorough in her examination, explains things in a very understandable way and provides time for me to ask questions. Her investigation into the issue is thoughtful. Scheduling for x ray and MRI were efficient. all the staff were extremely professional and friendly.","review_date":"2026-01-31"},{"body":"I have the utmost respect for Dr. Borgstrom and have an extremely positive relationship with her over a number of issues. She has helped me considerably. I have, again, the utmost trust and respect for what she does. Thank you.","review_date":"2026-01-30"},{"body":"I trust Dr. Borgstrom very much. I appreciate how much she has cared for me and guided me.","review_date":"2026-01-21"},{"body":"Great doctor Knowledgeable, thorough and understanding. Always feel I have been well cared for when I am seen","review_date":"2026-01-18"},{"body":"I've had many visits with Dr. Borgstrom and she is always professional and knowledgeable about my situation. She knows my medical history to a tee and always comes up with a valid treatment plan. She's always caring and kind to myself and my wife whenever we visit. Dr. Borgstrom is truly the best.","review_date":"2026-01-17"},{"body":"she really cares about my problems and addresses them. very knowledgeable","review_date":"2026-01-14"},{"body":"I was so happy to meet and speak with Dr. Borgstrom. She really listened to what was going on with me and was able to provide some tweaks for my current exercise routine as well as give me some new exercises. We also talked about a therapy that I had been unaware of that is covered by insurance, which is great. I am really looking forward to seeing her again for my first therapy session. She was a great listener and I feel like I am in fantastic hands with her and with everybody in the mass general sports medicine office.","review_date":"2026-01-14"},{"body":"Personally engaging, always informative, and provides practical advice for addressing problems. Just what I need!","review_date":"2025-12-25"},{"body":"She clearly showed expertise in hip pain, and tailored her diagnosis and treatment plan to my needs to my sports recreational needs. She was so easy to talk to about my concerns and she immediately knew what would work best for me. The same day injections and X-rays made it so easy for me and avoided having to schedule more appointments or take time off. Fabulous setup!","review_date":"2025-12-24"},{"body":"Dr. Borgstrom, Is kind, compassionate, empathetic and truly cares. Her ability to actively listen makes all the difference to her standing out among most providers. Her knowledge and technical skills with different types of injections are top notch. She's the best!","review_date":"2025-12-24"},{"body":"Dr Borgstrom listened well, took the time to understand my medical problem, and clearly explained the likely cause of my pain. She took an interest in my overall well being, and expressed a commitment to bringing my health issues to full resolution. She is a knowledgeable, kind and compassionate physician.","review_date":"2025-12-17"},{"body":"Excellent","review_date":"2025-12-14"},{"body":"Dr. Borgstrom was able to address my specific pain in a very focused manner.","review_date":"2025-12-11"},{"body":"Dr. Borgstrom was great! She understood what I needed to do to get my body in great working order. I appreciate the time spent.","review_date":"2025-11-24"},{"body":"She was absolutely amazing, very knowledgeable, very attentive, took the appropriate amount of time to listen, discuss, definitely participated in shared decision-making.","review_date":"2025-11-10"},{"body":"She's excellent, explains results and has general concern and understanding for patients","review_date":"2025-11-09"},{"body":"Dr Borgstrom is a fantastic provider. I researched for quite a while to find her and I will 100% say she has exceeded my expectations. She is kind, listened , extremely knowledgeable , CARES, takes time to listen to my concerns and we are in the start of diagnosis and coming up with a plan .","review_date":"2025-11-08"},{"body":"Had a wonderful experience. Staff was wonderful.","review_date":"2025-11-08"},{"body":"She is just a lovely person and she is extremely good doctor","review_date":"2025-11-07"},{"body":"It was a positive experience.","review_date":"2025-11-07"},{"body":"excellent at explaining and discussing my knee condition and potential treatment options, and at addressing my questions.","review_date":"2025-11-02"},{"body":"Dr. Borgstrom is so compassionate. She always takes time to do a thorough exam, explain the issue/diagnosis and answer all of my questions. She emanates warmth and kindness. You can tell she really loves helping her patients. I could not recommend a doctor more highly.","review_date":"2025-10-23"},{"body":"Very helpful, much appreciated","review_date":"2025-10-18"},{"body":"I have seen Dr Borgstrom twice for my hips. In both cases she was well prepared, engaged, and interested in my health and my activities. She has provided excellent care, advice, and attention. My daughter is also a Sports Medicine DR, she accompanied me to my first visit with Dr Borgstrom and was very positive about her knowledge, care, and attention.","review_date":"2025-10-12"},{"body":"She was very thorough and allowed for questions and input about how the problem developed","review_date":"2025-10-11"},{"body":"I appreciated that Dr B was familiar with the images I'd brought and explained both her recommendations and the rationale. She understood the importance of getting me back to the activity level I want and need for health","review_date":"2025-10-11"},{"body":"[redacted] Dr. Haylee BORGSTROM was caring, knowledgeable, informative, thorough, and most importantly, spoke to me with eye contact instead of looking at a screen. She could not have been better and I am grateful to be under her care. [redacted]","review_date":"2025-10-06"},{"body":"I can only say that Dr. Borgstrom is in my experience the best medical provider I have ever had. She is professional, very capable of course, courteous and explains everything clearly. I would like also to say that I trust her judgment completely.","review_date":"2025-10-05"},{"body":"Very good at listening, caring & knowledgeable. Excellent communicator.","review_date":"2025-10-05"},{"body":"Very knowledgeable, professional and kind","review_date":"2025-10-04"},{"body":"Timely Courteous Offers appts for f/ u Timely manner","review_date":"2025-10-04"},{"body":"Dr. Borgstrom is absolutely excellent.","review_date":"2025-09-26"},{"body":"I thought she was wonderful. A great listener, and took her time in reviewing different options. Warm, down to earth. I felt that I was with the exact right doctor.","review_date":"2025-09-24"}]}