{"distribution":{"1":{"rating_count":2,"rating_percentage":0.82,"review_count":1},"2":{"rating_count":0,"rating_percentage":0,"review_count":0},"3":{"rating_count":1,"rating_percentage":0.41,"review_count":0},"4":{"rating_count":4,"rating_percentage":1.63,"review_count":0},"5":{"rating_count":238,"rating_percentage":97.14,"review_count":101}},"average_rating":"4.921633","rating_count":"245","source_url":null,"reviews":[{"body":"all excellent !","review_date":"2026-08-06"},{"body":"Thoughtful and knowledgeable","review_date":"2026-08-06"},{"body":"Everything with my medical condition was explained to me very well and with great concern.","review_date":"2026-08-05"},{"body":"Dr. Chen is amazing. Gentleman and very professional.","review_date":"2026-08-05"},{"body":"Dr. Chen is a personable doctor and very respectful when examining me. The intern seemed quite knowledgeable as well. I was glad to have met with Dr. Chen and intern on [redacted] and highly recommend seeing Dr. Chen as if needing a dermatologist.","review_date":"2026-08-04"},{"body":"Pleasant and always willing to explain things. Also very thorough.","review_date":"2026-08-04"},{"body":"Dr. Chen is totally well informed and cares deeply about his patients.","review_date":"2026-07-30"},{"body":"Dr Chen provides excellent continuing care.","review_date":"2026-07-23"},{"body":"Professional and fun.","review_date":"2026-07-08"},{"body":"I had no problems with this provider and I apologize for the earlier comment about timeliness. It was actually very timely. It was very good. They treated me very kindly. And then I was having an unrelated issue and I went in. They were very prompt and they explained things very well. Very, very good provider. Thank you.","review_date":"2026-07-03"},{"body":"Dr. Chen was excellent. He was very personable and knowledgeable. I will continue to see him for follow-up.","review_date":"2026-07-02"},{"body":"I'm always very satisfied with the visit.","review_date":"2026-06-30"},{"body":"Dr. Chen truly went above and beyond to help me and address my concerns. Incredibly professional and caring.","review_date":"2026-06-30"},{"body":"I the past 4-year period my over all experience was outstanding. The attention I received exceeded my expectations. The care I received was sincere and very thorough ensuring that I was satisfied with my visit. I can't say enough. Outstanding follow-up after an in person visit and responses to my portal questions were answered within 24hours. Great care.","review_date":"2026-06-27"},{"body":"He is always prompt and thorough.","review_date":"2026-06-24"},{"body":"Excellent bedside manner, very knowledgeable, very empathetic, very reassuring","review_date":"2026-06-20"},{"body":"Superior service","review_date":"2026-06-17"},{"body":"Quite good","review_date":"2026-06-16"},{"body":"Always Excellent Patient Care Thank You","review_date":"2026-06-12"},{"body":"Outstanding experience. Problem was addressed and options explained.","review_date":"2026-06-10"},{"body":"Excellent experience. The entire staff were perfect and Dr. Chen is an outstanding doctor. I feel fortunate to have been his patient for a long time now.","review_date":"2026-06-10"},{"body":"Professional....wonderful bedside manner, great listener, patient and descriptive in a way i could easily understand","review_date":"2026-06-07"},{"body":"Always excellent in all aspects.","review_date":"2026-06-09"},{"body":"I was early for my appointment and they worked to get me in. Very helpful","review_date":"2026-05-27"},{"body":"The dr was warm and caring. He is a very special person and explains everything","review_date":"2026-05-28"},{"body":"This visit was for a second opinion and the doctor was far superior to my previous dermatologist","review_date":"2026-05-27"},{"body":"Dr Chen is a caring, knowledgeable, and professional doctor. He always takes time to ask additional questions and to inquire about my family.","review_date":"2026-05-26"},{"body":"Dr Chen is outstanding.","review_date":"2026-05-26"},{"body":"Very knowledgeable, explained things clearly, made sure I was comfortable & that I understood all that was necessary...very personable as well","review_date":"2026-05-23"},{"body":"Dr. Chen is excellent.","review_date":"2026-05-16"},{"body":"Dr Chen is wonderful. Listens and genuinely cares.","review_date":"2026-05-13"},{"body":"Dr.Chen went above and beyond to calm my nerves before and during my excision procedure.","review_date":"2026-05-13"},{"body":"Professional informative easy to discuss issues with","review_date":"2026-05-09"},{"body":"Excellent experience this time and in the past. Great service.","review_date":"2026-05-09"},{"body":"Dr Chen was amazing. He takes all of the concerns away and explains everything upfront with options and gives you the option for details during the procedure. He has a wonderful personality and gets along with his nurse seamlessly. They are a great duo. I'm very happy that I ended up with both of them and look for to the future doctor/nurse patient relationship.","review_date":"2026-05-06"},{"body":"Dr. Chen is very friendly, professional, and I am glad I have him as my doctor. He is such an expert, but I think it is easy to communicate with him.","review_date":"2026-05-02"},{"body":"Dr. Chen is fantastic.","review_date":"2026-05-03"},{"body":"Excellent care no complaints","review_date":"2026-04-18"},{"body":"Dr. Chen is a knowledgeable, thoughtful and concerned physician. He is aware of the latest and best therapeutic approaches to my issues and offered me thoughtful comments and suggestions on how to manage my issues.","review_date":"2026-04-15"},{"body":"Dr. Chen and the dermatologist in training were thorough and courteous and professional.","review_date":"2026-04-16"},{"body":"Excellent care, compassion, knowledge, and professionalism EVERY single time!","review_date":"2026-04-16"},{"body":"I appreciate Dr. Chen's patience and his helpful responsiveness.","review_date":"2026-04-15"},{"body":"Dr. [redacted] and Dr. Chen were both excellent.","review_date":"2026-04-15"},{"body":"Yes, I was very satisfied with the doctor and if needed, I will see him again. Thank you.","review_date":"2026-04-10"},{"body":"The Dr and the resident were both very professional. They listened to me and explained everything to me . They were very nice.","review_date":"2026-04-08"},{"body":"Entire staff treated me with respect, listen to my concerns and answered my questions . Dr Chen also discussed my future treatment plan. I believe I'm privileged to be under such good care.","review_date":"2026-03-31"},{"body":"Dr. Chen is outstanding and I especially appreciate the way he treated his resident and the student that came in. I look forward to seeing new doctors coming on board. Dr. Chen is outstanding. Thank him.","review_date":"2026-03-27"},{"body":"I wish there was an option to see Dr Chen at the Waltham facility","review_date":"2026-03-27"},{"body":"Excellent care","review_date":"2026-03-27"},{"body":"Dr Chen was great. Hearing the word cancer and being referred to a cancer institute is scary when you don't know what's going on. He was so personable and took his time with me. He made me feel like I was the only patient he was seeing. He answered all my questions and made sure I understood everything. We got good news and I will continue to follow up with him. I wish he worked closer to my home in NH!","review_date":"2026-03-22"},{"body":"Dr. Steven Chen is one of the absolute best doctors I have ever been to and I would highly recommend him to anyone who needed a dermatologist. He is just an excellent, excellent doctor. Highly recommend him. [redacted] I've never been to a more professional yet caring doctor in my life.","review_date":"2026-03-20"},{"body":"Everyone I encountered was very professional","review_date":"2026-03-19"},{"body":"It was my first time seeing him seems like a very knowledgeable we will see how things go about my blisters","review_date":"2026-03-18"},{"body":"This was my first visit with Dr. Chen who was kind, polite and knowledgeable about his practice. I definitely would recommend his practice and look forward to future visits with him.","review_date":"2026-03-18"},{"body":"Dr. Chen is excellent.","review_date":"2026-03-17"},{"body":"Doctor was well prepared with my relevant history and allowed review incase anything was missed. Very reassuring considering the possible relevant diagnosis. Explained relevant testing results, overall prognosis and treatment options. In a through way without over simplifying or complicating. The prognosis was great but if it hadn't been I would have been glad for his gentle informative approach","review_date":"2026-03-18"},{"body":"My experience was really good. The provider was very attentive, responsive, and he answered all my questions. [redacted]","review_date":"2026-03-13"},{"body":"Dr Chen and Dr [redacted] are angels sent from God himself to help people like me. Thank you ever so [redacted]","review_date":"2026-03-09"},{"body":"Excellent in every respect.","review_date":"2026-03-07"},{"body":"Knowledgeable and friendly","review_date":"2026-02-20"},{"body":"Dr. Chen is wonderful.","review_date":"2026-02-20"},{"body":"I was also seen by residents. I appreciate this extra input and perspective along with my primary skin doctor.","review_date":"2026-02-27"},{"body":"Very good.","review_date":"2026-01-16"},{"body":"Dr. Chen is a gem. He had taken time to read 30 years of documentation regarding my management of T-Cell Lymphoma. He has a warmth and kindness that I appreciate, combined with a wealth of knowledge and understanding about disease management. Dr. Chen provided information on new alternatives and helped me make an action plan for next steps. I feel lucky to have him on my team. [redacted]","review_date":"2026-01-14"},{"body":"great as always","review_date":"2026-01-24"},{"body":"Five stars","review_date":"2026-01-14"},{"body":"Dr. Chen and his team have provided me with excellent care for many years of being treated for a rare and difficult genetic skin disorder. He has always been on top of the most recent treatments and I have been blessed that he has been a part of my medical team during very difficult times dealing with this disorder. I hope to continue to remain a patient of Dr. Chen and his team for as long as possible!","review_date":"2025-12-26"},{"body":"Very empathic, concerned, and knowledgeable.","review_date":"2025-12-25"},{"body":"Listens to what I have to say and explains everything. Very nice to talk to and you don't find many doctors like this. Im glad I found him for my issues","review_date":"2025-12-24"},{"body":"I love the office the staff are wonderful and Dr Chen is top notch","review_date":"2025-12-24"},{"body":"All good. Doctor Stephen Chen is the best -- VERY knowledgeable and professional, yet friendly and kind. A wonderful person.","review_date":"2025-12-20"},{"body":"My case has been tough and this team has been great","review_date":"2025-12-19"},{"body":"Doctor genuinely cared. Shared my situation one laymen terms","review_date":"2025-12-16"},{"body":"I enjoyed my appointment with Dr. Chen","review_date":"2025-12-16"},{"body":"This Doctor-patient interaction was one of the best of my experiences at MGH!","review_date":"2025-12-22"},{"body":"Excellent.","review_date":"2025-12-20"},{"body":"Excellent.","review_date":"2025-12-19"},{"body":"Professional, kind, respectful and informative.","review_date":"2025-12-11"},{"body":"Top notch...","review_date":"2025-12-11"},{"body":"Dr Chen always provides great service!","review_date":"2025-12-11"},{"body":"Dr. Chen is a great clinician, caring and efficient!","review_date":"2025-12-11"},{"body":"He treated me like a fellow human being.","review_date":"2025-12-07"},{"body":"I always receive competent, caring, compassionate care when I need to have the problem treated. I have a lot of confidence in this doctor and stuff.","review_date":"2025-11-27"},{"body":"Dr. Chen is an excellent listener and answered all of my concern's","review_date":"2025-11-26"},{"body":"He is always friendly, caring, and listens to my worries and concerns. He always answers and addresses all. All included in this appointment were caring and addressed any concerns I had.","review_date":"2025-11-19"},{"body":"Always thorough, unhurried, easy to talk to about any concerns I have.","review_date":"2025-11-10"},{"body":"Dr. Chen was caring and listened to me and very, very, he examined very, very, very much and I have even talked to my friends how wonderful he was and they want to start to go to him. So thank you.","review_date":"2025-11-08"},{"body":"Very personable, professional, likeable in that he listened to my questions and addressed them to my satisfaction.","review_date":"2025-11-07"},{"body":"It's been great. This has been something that is hard to wrap my head around, but I feel like any concern I have is addressed and discussed. I couldn't be happier (unless I didn't have a reason to go).","review_date":"2025-11-01"},{"body":"Great bedside manner. Well knowledged in the task at hand.","review_date":"2025-10-29"},{"body":"My first visit with an oncologist. I was very nervous. The doctor and his assistant could not have been clearer in their explanation of what was going on and what I could expect. Thank you.","review_date":"2025-10-25"},{"body":"Yes, the experience was perfectly fine in every way. The provider was great.","review_date":"2025-10-24"},{"body":"The doctors in Dermatology are outstanding...personable, laser-focused, attentive listeners.","review_date":"2025-10-22"},{"body":"Whenever I see Dr. Chen, I know I am getting the best care that I can ask for. He is easy to talk with and he is extremely knowledgeable. He is very professional and caring.","review_date":"2025-10-22"},{"body":"Yes, I've been a patient of Dr. Chen for a long time, probably over eight years, and he's always been very attentive, well-prepared, knows my history, and always gives me a physical skin exam, and is also very kind and attentive.","review_date":"2025-10-10"},{"body":"Dr Chen. Is an outstanding doctor excellent to deal with obviously very knowledgeable and a pleasure to see.","review_date":"2025-10-05"},{"body":"Dr. Chen is incredibly competent and also has great bedside manner. You know, he has brings to the table a ton of experience and facilitates his care beautifully.","review_date":"2025-10-03"},{"body":"This was an annual wellness and proactive preventive visit. Many of the questions were not applicable. However to be clear, my visit was a 10. The Doctor attentive and engaged with my questions and concerns. It was timely professional and respectful.","review_date":"2025-09-26"},{"body":"I am very thankful to have such an excellent and caring clinician","review_date":"2025-09-24"},{"body":"Dr Chen is always very personable and listens to any concerns that I may have. He is the best.","review_date":"2025-09-24"},{"body":"I have seen Dr Chen over a period of 7years and he has consistently provided the best of care. Dr Chen collaborates WITH the patient on care planning and has always provided to me the rationale of each point on treatment. He is tops in his specialty of clinical knowledge and best of all - is caring and personable in his communicating with me on disease and treatment. In my experience- Dr Chen is a role model for what makes a Doctor the best for patient care in this fast paced world of health care.","review_date":"2025-09-24"},{"body":"Dr Chen is very concerned with any changes that I may have and continues to look for or addresses all the changes that I experience.","review_date":"2025-09-10"}]}