Physician Referral Service
Care coordination
Trained care coordinators are ready to facilitate your patient referrals to Mass General Brigham. The Care Coordination Department assists with:
- Provider and payer communication
- Patient and family communication
- Psychosocial care services
- Utilization management
- Discharge planning
We can also help with special pre-admission needs and physician liaison services, at our site or yours.
Referral pathways and resources
The Mass General Brigham physician referral service is staffed Monday – Friday, 8 a.m. – 5 p.m. You may leave an after-hours message to be returned the next business day.
- Massachusetts General Hospital: 617-726-2000.
- Brigham & Women’s Hospital: 800-MD-TO-BWH (800-638-6294).
- Spaulding Outpatient Rehabilitation: 617-952-6200
- Spaulding Outpatient Medical: 617-952-5299
- Spaulding Inpatient Services: 617-952-5350
- McLean Hospital: 617-855-3141
- Mass Eye and Ear Ophthalmology: 617-573-3202
- Mass Eye and Ear Otolaryngology-Head and Neck Surgery: 617-573-3954
- Mass Eye and Ear Audiology: 617-573-3266
The Mass General Brigham Patient Transfer and Access Center (PTAC) arranges transfers from acute care hospitals to one of our hospitals. PTAC is an integrated, centralized hub staffed by patient access, bed, and case management specialists.
We assess patient needs and match them with the right level of care at one of our hospitals. Real-time systemwide census and capacity data support efficient patient transfers.
All it takes is one phone call. Contact us at 855-468-6642 (855-GO-TO-MGB). After hours, please call MD CONNECT at 877-637-3337.
Call 833-642-2863 to refer a patient to the Mass General Brigham Heart and Vascular Institute.
The Mass General Brigham Physician Gateway provides around-the-clock access to your patients’ records and reports. We make it easy to monitor patient care with up-to-date information, from consult notes to test results to discharge plans. The Physician Gateway is available for primary care providers, referring medical professionals, and authorized office staff.
Mass General Brigham provides specialist access for you and your patients. Our online second opinion service is ideal for patients with complex medical questions or concerns. Receiving an online second opinion can offer reassurance about a challenging diagnosis or help plan the most appropriate course of treatment.
Physicians stay involved in the second opinion process as part of a patient-centered team. Together, we talk about solutions and alternatives in a virtual setting.
Note: We offer online second opinions for patients in 42 states. At this time, due to regulatory constraints, we cannot provide online second opinions to patients living in Connecticut, Iowa, Maine, New Mexico, Ohio, Tennessee, Texas, Virgin Islands, and Wyoming. If your patient lives in one of these states and would like to schedule an in-person appointment at Mass General Brigham, please have them contact the clinical department directly.