Mass General Brigham Patient Gateway is a convenient, efficient, and secure way to manage your health and communicate with your health care provider. If you are a new user to Patient Gateway (18 years and older), visit https://www.patientgateway.org, and click "Enroll now" to begin the enrollment process. If you want to enroll a child or teenager in Patient Gateway, please contact your practice.
You may wish to contact the Mass General Brigham Compliance Office if you suspect a privacy incident. There is no retaliation for reporting. For anonymous concerns, contact Mass General Brigham Compliance HelpLine at 1-800-856-1983 or visit www.massgeneralbrigham.org/complianceline.
If you are suspect a privacy incident related to a technical issue from your electronic medical record (Mass General Brigham Patient Gateway), you may also wish to contact the Patient Gateway team by filling out the Patient Gateway form.
If you are a Mass General Brigham employee, please visit the Ask MyHR employee portal. If you are not connected to the network, you will need to go through two-factor authentication to access the portal.
If you have additional questions, please call the HR Support Center at 833-275-6947 or send an email to firstname.lastname@example.org.
If you are a former employee and wish to receive a copy of your W2 form, please contact the Payroll office at 617-726-2148.
Mass General Brigham is the new name for what was formerly Partners HealthCare. In 2020, we emerged with a more recognizable name with a strong intention: to connect more closely with our patients and communities. Learn more about our rebrand story.
The same institutions who were part of Partners HealthCare will continue to be part of Mass General Brigham. Learn more about members and affiliates.
Mass General Brigham Corporate Headquarters:
800 Boylston Street, 11th Floor
Boston, MA 02199
Information on careers at Mass General Brigham including current job openings can be found in the Careers section of our website.
Due to the volume of applications received, it may not be possible to respond to inquiries regarding the status of your application.
Please note that repeated submissions for the same position would replace previously submitted applications for that position.
Please contact our Client Services at 617-726-2142 for Purchasing and Accounts Payable inquiries, Monday-Wednesday and Friday 8:30-4:30, Thursday 8:30-3:30.
Mass General Brigham is committed to the community. We support local nonprofit and community-based organizations in the communities served by our institutions. Please fill out the sponsorship form so that we may evaluate your request.
Mass General Brigham partners with i2Verify to provide employment verifications for all current and former employees.
Our current policy is that we do not provide email addresses, phone numbers, or physical addresses over the internet. Please contact the main switchboard at the respective institution for this information.
Do not include confidential information, such as Social Security numbers, financial account numbers, credit card numbers, health insurance information, or medical information in this form.
Do not use this form to send requests, messages, or questions about your medical care, upcoming appointments, clinical concerns, health record, or billing information.
If you are a Mass General Brigham Patient Gateway user, please send any clinical or billing questions via Patient Gateway or by calling your provider's office.
If you have a privacy, legal, or ethical question or believe that a member of the Mass General Brigham community has violated a privacy, legal, or ethical responsibility, contact the Compliance HelpLine at 1-800-856-1983 or http://www.massgeneralbrigham/complianceline. All concerns are investigated. Reports may be made anonymously or in confidence.
Please note: Form submissions are only monitored Monday through Friday, 9 a.m. – 5 p.m. Mass General Brigham cannot address medical emergencies through this form. If this is a medical emergency, please dial 9-1-1 or go to the nearest emergency room.
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