Financial Assistance

There are financial assistance resources and options to manage your health care bills.

State programs

If you live in Massachusetts, you may be able to get health insurance or help paying your health care bills through a state program like MassHealth, the Health Connector, or Health Safety Net. Each program has different rules and income limits.

Discounts

If you have medical bills because you do not have insurance, or because your health insurance did not cover your care, you may qualify for a discount.

Find out if you qualify for any of these discounts by using this screening tool.

Read our full Financial Assistance Policy.

Payment plans

You may set up a zero-interest monthly payment plan for any bill, even a bill for a health insurance co-payment, co-insurance, or deductible. Payment plans are limited to terms of 1 year for balances up to $1,000 and two years for balances over $1,000. You can set up monthly payment plans in Patient Gateway.

Please be aware self-pay estimates for scheduled elective self pay services are required to be paid at 100% after the allowed 25% discount. Payment plans are for post-service bills.

Take action right away. There may be time limits that apply.

Contact us to find out more

In person: visit a patient financial counselor at your hospital or health center. Find a list of patient financial counselors' contact information.

Phone: 617-726-3884

Email: [email protected]

Mail: Please call or email to request information and application forms by mail.

Find out if you qualify for financial assistance

Program	You may qualify if...	How to apply
State programs Health insurance or help paying your health care bills through a state program like MassHealth, the Health Connector, or Health Safety Net.	You live in Massachusetts, and You meet income requirements (each program has different rules and income limits)	Visit a patient financial counselor at your hospital or health center. Visit www.MAhealthconnector.org.
Discounts for low-income patients 70% to 100% discount on bills for an emergency or other medically necessary services, depending on your household income.	You do not qualify for public insurance programs in your home state, and Your bills are for an emergency or other medically necessary services, and Your household income is below 301% of the Federal Poverty Guidelines, and Your bills are not for insurance co-payments, co-insurance, or deductibles.	Complete and submit a paper application along with ID and income verification. Call 617-726-3884 or use our Financial Assistance Application. Visit a patient financial counselor at your hospital or health center if you need help.
Discounts for specialty care 60% to 100% discount on bills for care received at Spaulding Rehabilitation Network and McLean Hospital, depending on your household income.	You do not qualify for public insurance programs in your home state, and Your bills are for care received at Spaulding Rehabilitation Network or McLean Hospital, and Your bills are not for insurance co-payments, co-insurance, or deductibles.	Complete and submit a paper application along with ID and income verification. Call 617-726-3884 or use our Financial Assistance Application. Visit a patient financial counselor at your hospital or health center if you need help.
Discounted payment plans 25% discount on any bills.	Your bills are not for insurance co-payments, co-insurance, or deductibles, and You pay or set up a payment plan within 2 months of the date on your first bill.	Call 617-726-3884 to pay or set up a payment plan.
Payment plans Monthly payment plan on any bills	You have any bill that you are having difficulty paying, even a bill for a health insurance co-payment, co-insurance, or deductible.	Call 617-726-3884 to pay or set up a payment plan.