Financial Assistance
There are financial assistance resources and options to manage your health care bills.
State programs
If you live in Massachusetts, you may be able to get health insurance or help paying your health care bills through a state program like MassHealth, the Health Connector, or Health Safety Net. Each program has different rules and income limits.
Discounts
If you have medical bills because you do not have insurance, or because your health insurance did not cover your care, you may qualify for a discount.
Find out if you qualify for any of these discounts by using this screening tool.
Read our full Financial Assistance Policy.
Payment plans
You may set up a zero-interest monthly payment plan for any bill, even a bill for a health insurance co-payment, co-insurance, or deductible. Payment plans are limited to terms of 1 year for balances up to $1,000 and two years for balances over $1,000. You can set up monthly payment plans in Patient Gateway.
Take action right away. There may be time limits that apply.
Contact us to find out moreIn person: visit a patient financial counselor at your hospital or health center. Find a list of patient financial counselors' contact information. Phone: 617-726-3884 Email: [email protected] Mail: Please call or email to request information and application forms by mail. |
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Find out if you qualify for financial assistance
Program | You may qualify if... | How to apply |
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State programs Health insurance or help paying your health care bills through a state program like MassHealth, the Health Connector, or Health Safety Net. |
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Discounts for low-income patients 70% to 100% discount on bills for an emergency or other medically necessary services, depending on your household income. |
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Discounts for specialty care 60% to 100% discount on bills for care received at Spaulding Rehabilitation Network and McLean Hospital, depending on your household income. |
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Discounted payment plans
25% discount on any bills. |
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Call 617-726-3884 to pay or set up a payment plan. |
Payment plans
Monthly payment plan on any bills |
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Call 617-726-3884 to pay or set up a payment plan. |
Financial assistance application and policies
Provider affiliates
Contact a financial counselor
COVID-19 UPDATE: During the COVID-19 crisis, many financial counseling offices are not providing walk-in services. Sites continue to offer financial counseling services by phone. Please call the sites for more information. |
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Please find a list of contact information for financial counselors below.
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Brigham and Women’s Hospital (BWH)/Brigham and Women’s Physicians Organization (BWPO)
Brigham and Women’s Hospital Main Campus Patient Financial Services
45 Francis Street, ASB II – 2nd floor
(617) 732-7005
(866) 736-1510Brigham and Women’s Hospital Ambulatory Care Center
Patient Financial Services
850 Boylston Street, Suite 204B
(617) 732-9677Brookside Community Health Center
Patient Financial Services
3297 Washington Street
Jamaica Plain, MA 02130
(617) 522-4700Southern Jamaica Plain Health Center
Patient Financial Services
640 Centre Street
Jamaica Plain, MA 02130
(617) 983-4100Brigham and Women’s/Mass General Health Care Center
Patient Financial Services
20 Patriot Place, 20PP1
Foxborough, MA 02035
(508) 718-4196 -
Brigham and Women’s Faulkner Hospital
Patient Financial Services
1153 Centre Street Suite 1106
Boston, MA 02130
(617) 983-7218 -
Cooley Dickinson Hospital
Patient Financial Counseling
30 Locust Street
Northampton, MA 01061
(413) 582-2848 -
Martha's Vineyard Hospital
Patient Financial Counseling
One Hospital Road
Oak Bluffs, MA 02557
(508) 957-9588 -
Massachusetts Eye and Ear
Massachusetts Eye and Ear Main Campus
Patient Financial Services
243 Charles Street, 9th Floor
Boston, MA
(617) 573-5664Massachusetts Eye and Ear Longwood Campus
Patient Financial Services
800 Huntington Avenue, 1st Floor,
Boston, MA
(617) 573-5664 -
Massachusetts General Hospital (MGH)/Massachusetts General Physicians Organization (MGPO)
Massachusetts General Hospital Main Campus
Patient Financial Services
Wang Ambulatory Center, 1st Floor
Room 016
(617) 726-2191MGH Charlestown HealthCare Center
Patient Navigation Services
73 High Street Charlestown, MA 02129
(617) 724-8167MGH Chelsea HealthCare Center
Patient Financial Services
151 Everett Avenue
Chelsea, MA 02150
(617) 884-8300MGH Revere HealthCare Center
Patient Financial Services
300 Ocean Avenue
Revere, MA 02151
(781) 485-6394
(781) 485-6090 -
Nantucket Cottage Hospital
Health Care Advocates
57 Prospect Street
Nantucket, MA 02554
(508) 825-8387
(508) 825-8256 -
Newton-Wellesley Hospital
Financial Counseling Department
2014 Washington Street
Newton, MA 02462
(617) 243-6824 -
North Shore Medical Center/North Shore Physicians Group
Salem Hospital Campus
81 Highland Ave
Salem, MA 01970
(978) 825-6900 -
Spaulding Rehabilitation Network
Spaulding Rehabilitation Hospital Boston
Patient Financial Services (Financial Counselors)
300 1st Avenue
Charlestown, MA 02129
(617) 952-5337Spaulding Hospital for Continuing Medical Care Cambridge
Patient Financial Services (Financial Counselors)
1575 Cambridge Street
Cambridge, MA 02138
(617) 758-5338Spaulding Rehabilitation Hospital Cape Cod
Patient Financial Counselor
311 Service Road
East Sandwich, MA 02537
(508) 833-4285
(508) 833-4246 -
Wentworth-Douglass Hospital
Wentworth-Douglass Hospital
Financial Counselors (available in the Business Office)
121 Broadway
Dover, NH 03820
(603) 740-3234