Financial Assistance
Medicaid changes
Federal health care coverage changes under the One Big Beautiful Bill Act, also referred to as OB3 or OBBBA, may affect some Medicaid members (including MassHealth and Health Connector members) beginning in fall 2026 and continuing into 2027. These changes include:
- Eligibility changes for some lawfully present immigrants
- New work and education requirements for some adults
- More frequent eligibility redeterminations for certain members
Members should watch for official notices. You should read and respond to letters (for MassHealth members this is a blue envelope), emails, texts, or calls.
Make sure your address, phone number, and other contact information is up to date.
Medicaid resources by state of residence:
These changes are going into effect because of federal policy changes to Medicaid programs.
Mass General Brigham is committed to caring for our patients, regardless of insurance or immigration status.
We encourage you to utilize existing resources from your state’s website to answer questions you may have.
Medicaid resources by state of residence:
State programs
If you live in Massachusetts, you may be able to get health insurance or help paying your health care bills through a state program like MassHealth, the Health Connector, or Health Safety Net. Each program has different rules and income limits.
If you live in New Hampshire, please visit New Hampshire's state website for coverage options. If you live in Maine, please visit Maine's state website for coverage options.
Discounts
If you have medical bills because you do not have insurance, or because your health insurance did not cover your care, you may qualify for a discount.
Find out if you qualify for any of these discounts by referring to the section below on qualification screening for financial assistance.
Read our full Financial Assistance Policy in the section below.
Payment plans
You may set up a 0% interest monthly payment plan for any bill, even a bill for a health insurance co-payment, co-insurance, or deductible. Log into Patient Gateway to set up today or call 617-726-3884 for details.
Please be aware self-pay estimates for scheduled elective self-pay services are required to be paid at 100% after the allowed 25% discount. Payment plans are for post-service bills.
Take action right away. There may be time limits that apply.
Contact us to find out more
Please call 617-726-3884 or e-mail patientbilling@partners.org to request information and application forms.
In person: Visit a patient financial counselor at your hospital or health center. For a list of patient financial counselors' contact information, please browse to the contact a financial counselor section of this page.
Qualification screening for financial assistance
For those with health insurance or need help paying your health care bills through a state program like MassHealth, the Health Connector, or Health Safety Net.
You may qualify if:
- You live in Massachusetts, and
- You meet income requirements (each program has different rules and income limits)
How to apply
- Visit a patient financial counselor at your hospital or health center (see the contact a financial counselor section for more information).
- Visit www.MAhealthconnector.org.
70% to 100% discount on bills for an emergency or other medically necessary services, depending on your household income.
You may qualify if:
- You do not qualify for public insurance programs in your home state, and
- Your bills are for an emergency or other medically necessary services, and
- Your household income is below 301% of the Federal Poverty Guidelines, and
- Your bills are not for insurance co-payments, co-insurance, or deductibles.
How to apply
- Complete and submit a paper application (found in the financial application section) along with ID and income verification.
- Call 617-726-3884 or use our Financial Assistance Application (found in the section below).
- Visit a patient financial counselor at your hospital or health center if you need help (see the contact a financial counselor section for more information).
60% to 100% discount on bills for care received at Spaulding Rehabilitation Network and McLean Hospital, depending on your household income.
You may qualify if:
- You do not qualify for public insurance programs in your home state, and
- Your bills are for care received at Spaulding Rehabilitation Network or McLean Hospital, and
- Your bills are not for insurance co-payments, co-insurance, or deductibles.
How to apply
- Complete and submit a paper application (found in the financial application section) along with ID and income verification.
- Call 617-726-3884 or use our Financial Assistance Application (found in the section below).
- Visit a patient financial counselor at your hospital or health center if you need help (see the contact a financial counselor section for more information).
25% discount on any bills.
You may qualify if:
- Your bills are not for insurance co-payments, co-insurance, or deductibles, and
- You pay or set up a payment plan within two months of the date on your first bill.
How to apply
Call 617-726-3884 to pay or set up a payment plan.
Monthly payment plan on any bills.
You may qualify if:
You have any bill that you are having difficulty paying, even a bill for a health insurance co-payment, co-insurance, or deductible.
How to apply
Call 617-726-3884 to pay or set up a payment plan.
Financial assistance application, policies, and provider list
Contact a financial counselor
Please find a list of contact information for financial counselors below.
Mass General Brigham معلومات الاتصال بالمستشار المالي العام للمرضى (PDF)
Mass General Brigham 患者財務顧問聯絡資訊 (PDF)
Enfòmasyon pou Kontakte Konseye Finansye Pasyan Mass General Brigham (PDF)
Informasi Kontak Penasihat Finansial Pasien Mass General Brigham (PDF)
ព័ត៌មានទំនាក់ទំនងទីប្រឹកាហិរញ្ញវតុរថ រសអ្់ កន ជំងឺ Mass General Brigham (PDF)
Informações de Contato do Conselheiro Financeiro do Paciente do Mass General Brigham (PDF)
Контактная информация финансовых консультантов пациентов в Mass General Brigham (PDF)
Información de contacto del asesor financiero para pacientes de Mass General Brigham (PDF)
Thông tin Liên hệ của Cố vấn Tài chính cho Bệnh nhân của Mass General Brigham (PDF)
Brigham and Women’s Hospital Main Campus Patient Financial Services
45 Francis Street, ASB II – 2nd floor
Boston, MA 02115
617-732-7005
866-736-1510
Brigham and Women’s Hospital Ambulatory Care Center
Patient Financial Services
850 Boylston Street, Suite 204B
Boston, MA 02199
617-732-9677
Brookside Community Health Center
Patient Financial Services
3297 Washington Street
Jamaica Plain, MA 02130
617-522-4700
Southern Jamaica Plain Health Center
Patient Financial Services
640 Centre Street
Jamaica Plain, MA 02130
617-983-4100
Brigham and Women’s/Mass General Health Care Center
Patient Financial Services
20 Patriot Place, 20PP1
Foxborough, MA 02035
508-718-4196
Massachusetts General Hospital Main Campus
Patient Financial Services
MGH Yawkey, 2nd Floor
55 Fruit Street
Boston, MA 02114
Room 2A
617-726-2191
MGH Charlestown HealthCare Center
Patient Navigation Services
73 High Street
Charlestown, MA 02129
617-724-8167
MGH Chelsea HealthCare Center
Patient Financial Services
151 Everett Avenue
Chelsea, MA 02150
617-884-8300
MGH Revere HealthCare Center
Patient Financial Services
300 Ocean Avenue
Revere, MA 02151
781-485-6394
781-485-6090
Mass Eye and Ear Main Campus
Patient Financial Services
243 Charles Street, 9th Floor
Boston, MA 02114
617-573-5664
Mass Eye and Ear Longwood Campus
Patient Financial Services
800 Huntington Avenue, 1st Floor
Boston, MA 02115
617-573-5664
Spaulding Rehabilitation Hospital Boston
Patient Financial Services (Financial Counselors)
300 1st Avenue
Charlestown, MA 02129
617-952-5337
Spaulding Rehabilitation Hospital for Continuing Medical Care Cambridge
Patient Financial Services (Financial Counselors)
1575 Cambridge Street
Cambridge, MA 02138
617-758-5338
Spaulding Rehabilitation Hospital Cape Cod
Patient Financial Counselor
311 Service Road
East Sandwich, MA 02537
508-833-4259
508-833-4246
Financial Counselors (available in the Business Office)
121 Broadway
Dover, NH 03820
603-740-3234
Additional resources
- Pay your bill: Learn more about your payment options, including online bill pay.
- Request a cost estimate: Get a cost estimate for our health care services.
- Protections against surprise bills: Learn what you can do to protect yourself from unexpected costs.