McLean's Comprehensive Psychiatric Consultation Program at the Pavilion

Our approach to care

The Pavilion’s comprehensive approach to care combines expert assessment with world-class mental health treatment. Our extensive and wide-ranging diagnostic approach allows our clinicians to tailor the most appropriate treatment plan for the individual for continued care either at Mass General Brigham or with treatment providers closer to home.

Who benefits most from The Pavilion?

The Pavilion is ideal for individuals who:

• Have a history of persistent treatment-resistant psychiatric conditions
• Have not been able to receive an accurate diagnosis of their illness
• Are struggling with a broad range of disorders, including difficulties with mood instability (depression, anxiety, or both), psychotic symptoms, cognitive impairment, self-destructive or self-injurious behavior, substance use, and dual diagnoses
• Are seeking an individualized, in-depth, and multidisciplinary approach to finding an accurate diagnosis and treatment plan

We treat adults over the age of 18, however, we may make exceptions for some individuals who are younger. As our program is self-pay, we do not accept insurance or assist with insurance reimbursement efforts.

Admission

We look forward to speaking with you. To make a referral or to obtain more information about our unique program, please call 617-855-3000.

Upon admission, patients undergo a series of meetings and testing, including psychiatric, neuropsychiatric, and neurological evaluation, basic medical and imaging assessments, an overnight sleep study, and psychological and neuropsychological testing.

These assessments provide diagnostic clarity and guide treatment of complex symptoms.

We work with individuals, their families, and referring clinicians to determine if our program is an appropriate option. We do a preliminary screening over the phone and gather as much pertinent information as possible.

We can help arrange admission from most domestic or international locations and can coordinate airport limousine transportation and assistance with off-campus accommodations, if needed.

Personalized evaluation and care planning

Specialty consultations are available in areas such as:

• substance misuse
• impulse control disorders
• trauma and post-traumatic stress
• geriatrics
• neurotherapeutics (ECT, TMS, ketamine)
• forensic evaluation

The team considers both biological and emotional factors, as well as each patient’s medical and neurological history, to ensure a thorough and individualized approach to diagnosis and treatment planning.

Once evaluations are complete, the patient’s care team develops a clinical summary outlining diagnostic results as well as specific therapeutic recommendations and a tailored treatment plan.

Treatment and group therapy

Treatment begins upon admission and may include medication management, behavior therapy, individual therapy, family meetings, 24-hour nursing care, and group therapy. When appropriate, neurotherapeutics are initiated promptly to manage treatment-resistant depression.

Group therapy helps patients build important coping skills using evidence-based treatment models, including dialectical behavior therapy (DBT), cognitive behavior therapy (CBT), acceptance and commitment therapy (ACT), and mentalization-based treatment (MBT).

Family meetings

Family meetings are a key part of assessment and treatment, helping patients and families understand relationship dynamics and build more effective communication. Family participation is integrated into treatment as appropriate and with the patient’s consent.

Accommodations

Located on McLean's historic main campus, The Pavilion offers patients a peaceful treatment setting. Our comfortable environment, attractive decor, and range of high-quality amenities are designed to help individuals focus on treatment as well as their overall health and well-being.

• Our 16-bed program provides private and comfortable bedrooms and bathrooms. Other amenities—such as a flat-screen TV and wireless internet access—help individuals feel at home.
• We offer access to a nearby state-of-the-art sports club, an on-campus fitness center, and a Pavilion-based fitness trainer who helps patients work on overall wellness and health goals.
• Our staff chefs prepare individual meals for each patient. While the hospital is situated on its own private grounds, we are only a few miles away from Boston-area attractions and resources.
• We incorporate holistic practices to help each individual achieve a sense of better health and balance. While each day is filled with appointments and group therapy, patients have ample time to relax, work out, and reflect in the privacy of their room or other quiet spaces.

Additional support and resources

The care team supports patients to promote stress management and healthy habits through personal training, yoga, access to an on-campus or nearby fitness facility, and nutritional consultations for healthy diet modifications.

Cost

The current rate for The Pavilion is $63,000, all-inclusive, for a 14-day stay. As a self-pay program, The Pavilion does not accept insurance or directly assist with insurance reimbursement.

For more information on what is included in The Pavilion day rate, please see the FAQs below.

International referrals

The Middle East Center for Culturally Informed Care at The Pavilion provides comprehensive assessment and treatment planning for a broad range of psychiatric disorders, with careful attention to cultural and family considerations.

This customized service guides international clientele through the hospital’s world-class programs—from an initial confidential evaluation at The Pavilion through any needed specialized treatment.

Our assessments and interventions reflect issues commonly experienced by Middle Eastern patients, with family involvement central to our approach. Recognizing that family name and reputation are sources of honor and pride, we help families navigate the shame and strain that can accompany mental illness, problematic behaviors, or not meeting societal expectations. We also address the impact of discrimination and prejudices on quality of life.

While many clients are proficient in English, we understand that some nuances are best conveyed in Arabic. Our staff members speak multiple Arabic dialects, including Levantine and Gulf, typically eliminating the need for a translator.

We have a proven track record of working with patients and families from Kuwait, Saudi Arabia, Bahrain, the United Arab Emirates, Lebanon, Jordan, Egypt, and Libya. Privacy is paramount, and we use the utmost discretion to protect family name and reputation.

Although this service focuses on Middle Eastern clientele, we also work with individuals from around the world and receive referrals from six continents. We tailor care to meet the needs of each international patient and family.

If you would like more information, please call 617-855-3000.

FAQs

Where is The Pavilion located?

The program is located on McLean's Belmont campus, in the Wyman Building. View more information about McLean Hospital.

Is family involved in treatment?

Family involvement is integral to the clinical mission of The Pavilion, and while exceptions are made on a case-by-case basis, families should expect to be actively involved.

What is included in The Pavilion day rate?

Clinical services such as:

• Psychotherapy, cognitive behavior therapy, dialectical behavior therapy
• Family meetings
• Group therapy
• Medication evaluation and management
• Medications
• Internal medicine, complete physical and history
• Neurology evaluation, psychological and neuropsychological testing
• Lab studies, neuroimaging
• Sleep study
• CPAP (continuous positive airway pressure)
• Nutritional consultation
• Nursing care, case management
• Aftercare planning

Ancillary clinical services (as clinically indicated):

• ECT (electroconvulsive therapy), TMS (transcranial magnetic stimulation), ketamine infusions
• Specialty psychiatric consultations including trauma/PTSD, substance use, eating disorders, social pragmatics, geriatric, ADHD, personality disorders, body dysmorphic disorder, forensic, etc.
• Additional lab studies, genetic testing, specialty imaging

Non-clinical services:

• Private room
• Meals, snacks, beverages
• Off-site fitness center
• Fitness/lifestyle consultation and activities
• Limousine service to scheduled appointments
• Yoga

What is not included in the day rate?

Clinical services such as:

• Specialty medical consultations including audiology, cardiology, dermatology, endocrinology, hematology, infectious disease, obstetrics, ophthalmology, orthopedics, physiatry, podiatry, pulmonology, ENT (ear-nose-throat), gynecology, urology, etc.
• Dental services
• Special duty nursing

Is smoking permitted?

Smoking is allowed in designated outdoor areas only. No smoking is allowed inside any of our buildings.

When are visiting hours?

Visitors are permitted, following program policies. Visiting hours are 2-8pm, seven days a week.

Please speak to the patient’s treatment team for more information.

Are cell phones allowed?

Individuals are allowed to use their cell phones, with some guidelines to prevent disruption of the program and other patients.

Is the patient’s stay at the program kept private?

Privacy is of the utmost importance to The Pavilion and we ensure confidentiality through our highly trained, professional, and discreet staff. No third party, whether known to the individual or not, has access to medical records, health information, or any information about a patient’s stay without prior, written authorization from the patient.

Are support and educational resources available?

From helpful online resources to self-help groups and more, McLean Hospital is committed to providing support and mental health education to aid patients and families on the path to recovery.

Is aftercare planning a part of the program?

The treatment team works closely with the individual as well as with family, significant friends, and outside providers to develop a personalized aftercare plan. Recommendations by staff are made based upon clinical needs, progress made during treatment, and long-term treatment goals.

Can former patients access their medical records?

All requests for medical records should be directed to McLean’s Health Information Management Department.

Are support groups offered?

To complement our programs’ services and encourage individuals’ initiatives in their own treatment course, many self-help groups are hosted by McLean.

Does Mass General Brigham gather patient feedback?

Mass General Brigham is dedicated to maintaining high-quality and effective patient care. To ensure that those standards remain at the highest level, we utilize a number of feedback instruments and quality indicators.