On April 1st, Medicaid (Masshealth in Massachusetts) returned to its normal annual renewal process. If Medicaid has enough information to confirm your eligibility, your coverage was renewed automatically. If Medicaid was not able to confirm your eligibility automatically, you will receive a renewal form in a colored envelope (blue in Massachusetts, yellow in New Hampshire) to the mailing address on file. If you receive any communication from Medicaid in the mail, do not ignore it, act now to avoid disruption or loss of coverage.
Please visit your state’s website to ensure Medicaid has your most current information.
The Patient Service Center, our outpatient registration and outpatient insurance referral department, can help you:
Please note: The fastest way to update your insurance coverage is through Patient Gateway. Once you have logged in, select insurance summary from the main menu.
Contact us at the numbers below to complete your registration:
Mass General Brigham Patient Service Center (central registration)
Brigham and Women's Hospital / Brigham and Women’s Faulkner Hospital
Massachusetts General Hospital
Mass Eye and Ear
Salem Hospital / North Shore Physicians Group
Spaulding Rehabilitation Hospital
When speaking with a Patient Service Center representative, please be prepared to answer the following:
*Optional items are questions we ask of all our patients to support efforts our mission to provide better affirming care for everyone. All your information is kept private. Learn more about the questions we ask.