Medicaid (MassHealth in Massachusetts) has maintained members’ coverage and benefits due to continuous coverage requirements that started during the COVID-19 emergency. Starting April 1, Medicaid will return to its normal annual renewal process. If Medicaid has enough information to confirm your eligibility, your coverage will be renewed automatically. If Medicaid is not able to confirm your eligibility automatically, you will receive a renewal form in a blue envelope to the mailing address that is on file.
To avoid disruption in coverage, please visit your state’s website to ensure Medicaid has your most current information.
The Patient Service Center, our outpatient registration and outpatient insurance referral department, can help you:
Please note: The fastest way to update your insurance coverage is through Patient Gateway. Once you have logged in, select insurance summary from the main menu.
Contact us at the numbers below to complete your registration:
Mass General Brigham Patient Service Center (central registration)
Mass General Brigham International Patient Services
Brigham and Women's Hospital / Brigham and Women’s Faulkner Hospital
Massachusetts General Hospital
Mass Eye and Ear
Salem Hospital / North Shore Physicians Group
Spaulding Rehabilitation Hospital
When speaking with a Patient Service Center representative, please be prepared to answer the following:
*Optional items are questions we ask of all our patients to support efforts our mission to provide better affirming care for everyone. All your information is kept private. Learn more about the questions we ask.