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Patient Resources: Quality and Patient Safety

Feel empowered in your health care decisions by exploring resources related to Mass General Brigham’s quality improvement and patient safety efforts.

High quality, safe, and patient-centered care

Making medical decisions can be overwhelming at times. As part of our approach to providing the highest quality and safest care possible, Mass General Brigham health care providers partner with patients and family members to make collaborative decisions about their care. Medical evidence and clinical guidelines are combined with the patient’s preference and values to deliver personalized, effective care. This approach is a core component of patient-centered care.

Care resources

  • Two medical professionals sit at a table together
    Coordinated care

    When a team of health care providers work together to organize a patient’s health care plan, understanding and incorporating the patient’s unique needs and preferences.

  • A female nurse checks the pulse of a male patient
    Integrated care

    Providing patients with access to see their primary care providers and visit top specialists at one convenient location and have a bridge to world-renowned hospitals and research when advanced medical care is needed.

  • A female provider checks a male patient's heart rate with a stethoscope
    Home care

    Access a broad range of home health services covered by Medicare or by other insurance companies that help patients rediscover their strength in their own homes.

  • A female physician conducts a virtual visit with a female patient
    Virtual care

    As appropriate, patients can receive medical care and guidance from the location of their choice.

  • Man and woman looking at laptop in kitchen
    Newsroom

    Read the latest articles from Mass General Brigham about ways to protect your health.

In 2022, Mass General Brigham hospitals earn ‘A’ rating from Leapfrog

Five hospitals within Mass General Brigham earned an “A” rating by Leapfrog Group, an independent national watchdog organization that assigns a letter grade to hospitals across the country based on over 30 national performance measures reflecting errors, accidents, injuries and infections, as well as systems hospitals have in place to prevent harm.

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A provider dressed in scrubs enters an exam room

Explore care options

At Mass General Brigham, our patients come first. We offer the full spectrum of health care services for common to complex conditions, including primary care, specialty care, hospital care, virtual care, home care, and more.

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