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Patient Resources: Quality and Patient Safety

Feel empowered in your health care decisions by exploring resources related to Mass General Brigham’s quality improvement and patient safety efforts.

High quality, safe, and patient-centered care

Making medical decisions can be overwhelming at times. As part of our approach to providing the highest quality and safest care possible, Mass General Brigham health care providers partner with patients and family members to make collaborative decisions about their care. Medical evidence and clinical guidelines are combined with the patient’s preference and values to deliver personalized, effective care. This approach is a core component of patient-centered care.

Care resources

In 2022, Mass General Brigham hospitals earn ‘A’ rating from Leapfrog

Five hospitals within Mass General Brigham earned an “A” rating by Leapfrog Group, an independent national watchdog organization that assigns a letter grade to hospitals across the country based on over 30 national performance measures reflecting errors, accidents, injuries and infections, as well as systems hospitals have in place to prevent harm.

A provider dressed in scrubs enters an exam room