Contact Us

Do you have a question, comment, or suggestion to pass along to Mass General Brigham? Before contacting us using the form below, please review the following most frequently asked questions (FAQs) for answers to ensure that you direct your inquiry to the right place.

FAQs For Patients

FAQs For Current and Former Employees

General FAQs

Contact Form

Please exercise caution regarding what information you include in your submission. 

  • Do not include confidential information, such as Social Security numbers, financial account numbers, credit card numbers, health insurance information, or medical information in this form.
  • Do not use this form to send requests, messages, or questions about your medical care, upcoming appointments, clinical concerns, health record, or billing information. If you are a Mass General Brigham Patient Gateway user, please send any clinical or billing questions via Patient Gateway or by calling your provider's office.

If you have a privacy, legal, or ethical question or believe that a member of the Mass General Brigham community has violated a privacy, legal, or ethical responsibility, contact the Compliance HelpLine at 1-800-856-1983 or http://www.massgeneralbrigham/complianceline. All concerns are investigated. Reports may be made anonymously or in confidence.

Please note: Form submissions are only monitored Monday through Friday, 9 a.m. – 5 p.m. Mass General Brigham cannot address medical emergencies through this form. If this is a medical emergency, please dial 9-1-1 or go to the nearest emergency room.

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