Contact Us

Do you have a question, comment, or suggestion to pass along to Mass General Brigham? Before contacting us using the form below, please review the following most frequently asked questions (FAQs) for answers to ensure that you direct your inquiry to the right place.

FAQs For Patients

FAQs For Employees

General FAQs

Contact Form

Please exercise caution regarding what information you include in your submission. Do not include confidential information, such as Social Security numbers, financial account numbers, credit card numbers, health insurance information, or medical information in this form. If you are a Mass General Brigham Patient Gateway user, please send questions regarding your health record or billing information via the Patient Gateway portal.

If you have a privacy, legal, or ethical question or believe that a member of the Mass General Brigham community has violated a privacy, legal, or ethical responsibility, contact the Compliance HelpLine at 1-800-856-1983 or http://www.massgeneralbrigham/complianceline. All concerns are investigated. Reports may be made anonymously or in confidence.

Please note: Form submissions are only monitored Monday through Friday, 9 a.m. – 5 p.m. Mass General Brigham cannot address medical emergencies through this form. If this is a medical emergency, please dial 9-1-1 or go to the nearest emergency room.

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Mass General Brigham

This is the website for Mass General Brigham, formerly known as Partners HealthCare. We're emerging with a more recognizable name and a strong intention: to connect more closely with our patients and communities.