Visiting Our Facilities

Mass General Brigham understands that visitors and support persons are valuable parts of your health and well being. The safety of our patients, staff, and community is very important to us. Our updated visitor policy goes into effect by January 12, 2022.

Potential visitors are urged to defer visitation until further notice due to substantial community transmission of COVID-19, per public health guidance.

All potential visitors and support persons (including birth partners, parents/caregivers of pediatric patients, attorneys of patients, and designated support persons for patients with disabilities) should review the specific facility's website for the latest policies before attempting to visit.

All visitors and support persons must meet the requirements below.

Types of visitors to Mass General Brigham facilities

  • Patient visitors are those who come to Mass General Brigham locations to visit or support patients. Patient visitors may also include support persons. Support persons include birth partners, parents/caregivers of patients under 18 years old, attorneys of patients, and designated support persons for patients with disabilities.
  • Essential visitors are those who are not Mass General Brigham employees but come to our facilities to provide essential functions. For example, these include EMS, law enforcement, vendors and contractors, and volunteers.
  • Elective visitors are other non-employee, non-patient visitors. These include people visiting for educational, research, administration, or other purposes, who are hosted by our employees.  

For inpatient visitors

As of January 12, 2022, Mass General Brigham hospitals will only permit one patient visitor per patient per day. This change does not affect support persons, who can visit at the same time.

Under some circumstances, facilities may need to restrict visits more than the above.

For outpatient visitors

As of June 15, 2021, one patient visitor or support person is allowed in outpatient areas (areas for patients who are not admitted to the hospital, for example, in the emergency room, surgical or procedural rooms, or clinics).

Please note that in some situations, we may need to limit visitors to ensure patient and staff safety.

All visitors and support persons must meet the requirements below.

Essential or elective visitors

As of January 4, 2022, essential and elective visitors must be fully vaccinated for COVID-19 and influenza to enter Mass General Brigham facilities.

Only one elective visitor per day per employee is allowed. There are no limits to the number of essential visitors allowed.

Please note: Emergency Services personnel and Law Enforcement are exempted from the vaccination requirements.

Requirements for all visitors and support persons

  • All visitors and support persons are screened for symptoms of possible COVID-19 infection (fever, cough, shortness of breath, sore throat, chills, muscle aches, or new onset of loss of taste or smell). No individuals with any symptoms are allowed. Visitors and support persons on the day of the visit can use the Mass General Brigham Prescreen tool or complete a screening in person.
  • Visitors who have recently had COVID-19 are not able to visit in the hospital until 10 days have passed from the onset of their symptoms or positive test. Visitors who are on quarantine for an exposure to COVID-19 are not able to visit in the hospital until 10 days have passed from their exposure. This may be different than isolation/quarantine guidelines for the community.
  • All visitors and support persons must wear a facility-issued mask at all times while in our facilities; non-hospital masks or other personal protective equipment are not permitted. All visitors and support persons must perform hand hygiene upon entry to the facility. 
  • Visitors must wait outside until it is time for their visit.
  • Visitors are not able to eat in patient rooms.
  • Visitors will not be permitted if the visitation poses a significant infection control risk to the patients, visitor, or staff.
  • Visitors who are unable to comply may be asked to leave the facility.

Updated January 11, 2022

Care during COVID-19

Learn more about what actions we're taking to ensure safety for patients, employees, and the community.