Visiting Our Facilities

الاطلاع على المستند باللغة العربية 查看中文版本 Gade nan Kreyòl Ayisyen
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Mass General Brigham understands that visitors and support persons are valuable parts of your health and well being. The safety of our patients, staff, and community is very important to us. We updated our visitor policy as of July 6, 2021. Please read before arriving at our facilities.

All potential visitors and support persons (including birth partners, parents/caregivers of pediatric patients, attorneys of patients, and designated support persons for patients with disabilities) should review the specific facility's website for the latest policies before attempting to visit.

All visitors and support persons must meet the requirements below.

For inpatient visitors

As of July 6, Mass General Brigham hospitals allow two visitors OR support persons per patient per day. This means inpatients can have two visitors; two support persons; or one visitor and one support person.

Under some circumstances, facilities may need to restrict visitation. 

For outpatient visitors

As of June 15, one visitor or support person is allowed in outpatient areas (areas for patients who are not admitted to the hospital, for example, in the emergency room, surgical or procedural rooms, or clinics).

Please note that in some situations, we may need to limit visitors to ensure patient and staff safety.

All visitors and support persons must meet the requirements below.

Requirements for all visitors and support persons

  • All visitors and support persons are screened for symptoms of possible COVID-19 infection (fever, cough, shortness of breath, sore throat, chills, muscle aches, or new onset of loss of taste or smell). No individuals with any symptoms are allowed. Visitors and support persons with active COVID-19 infection will not be permitted. Visitors and support persons on the day of the visit can use the Mass General Brigham Prescreen tool or complete a screening in person.
  • All visitors and support persons must wear a facility-issued mask at all times while in our facilities; non-hospital masks or other personal protective equipment are not permitted. All visitors and support persons must perform hand hygiene upon entry to the facility. 
  • Visitors and support persons will not be permitted if the visitation poses a significant infection control risk to the patients, visitor, or staff.
  • Visitors and support persons who are unable to comply may be asked to leave the facility.

Updated September 16, 2021

Care during COVID-19

Learn more about what actions we're taking to ensure safety for patients, employees, and the community.