Home Hospital lets you receive hospital-level care in the comfort of your home. Whether you’re recovering from a surgical procedure, managing a flare-up of a chronic condition, or being treated for an illness like pneumonia or a urinary tract infection, Home Hospital care is available to help you heal safely and comfortably where you live. You'll have a personalized care plan, flexibility in your daily routine, and more privacy—all while receiving the same high-quality care you'd expect in a hospital setting.

If Home Hospital is right for your condition, needs, and location, your doctor may recommend it. It is offered to all eligible patients who live within Home Hospital’s service area and meet medical criteria.

There is no additional cost to you for Home Hospital care other than expenses you would normally have when hospitalized. We accept patients regardless of insurance. You’ll only be billed for copays or services not covered by your plan.

Mass General Brigham will handle the billing for your admission and bill your insurance (as appropriate). In the unlikely event that you do receive a bill, please contact Patient Billing Solutions at 617-726-3884 Monday-Friday, 9:00 a.m. to 4:30 p.m.

Just like in the hospital, your team will consist of Mass General Brigham doctors, nurses, nurse practitioners, and physician assistants. You will likely also be visited by specially trained Mass General Brigham paramedics during your admission at home.  

We also stay in close communication with your existing doctors and value their input in your care.

You’ll be able to reach your Home Hospital team by phone anytime you have questions or concerns. We’ll make sure you have clear instructions on how to contact your team if you have questions or concerns. In an emergency, you should always call 911.

During your Home Hospital stay, you’ll be seen in person at least twice a day, along with to regular virtual visits from your care team. If you need help between visits, you can contact the Home Hospital team 24/7. We can arrange urgent or unplanned visits as needed. You are never out of touch.

You’ll be monitored remotely around the clock by a team of nurses, and if anything changes, help is sent quickly. If you ever want or need to return to the hospital, we’ll coordinate a safe transfer.

Being admitted to Home Hospital is the same as being admitted to the regular hospital. You’ll need to stay home unless you've made arrangements with your care team. That way, we can reach you quickly if needed.

That said, our goal is to help you feel comfortable and maintain your independence. While some adjustments may be necessary based on your treatment plan, we’ll aim to minimize disruptions to your usual routine.

You’ll have regular in-person and virtual visits, and any medications or equipment will be delivered to your home. We'll provide you with a visit and medication drop-off schedule. Please make sure to be available during the scheduled times or reach out to your care team if you need to discuss rescheduling options. The team will do their best to accommodate your schedule, but the timing of the visits depends on the timing of your medication and your clinical needs.

If any part of your care requires a test or treatment that can only be done at the hospital—like a CT scan—we’ll coordinate those visits with you.

Most Home Hospital stays last about five to six days, but the exact length depends on your condition and recovery. The Home Hospital team will determine what kind of monitoring you need. Some patients use tools like blood pressure cuffs or oxygen sensors to track their vitals, while others may receive a device that monitors vital sign continuously and shares results in real time.

When you’re ready to be discharged, your care team will work with you—and your primary care provider, if needed—to plan any follow-up care, such as nursing visits or physical therapy.

These plans often include scheduled home visits from nurses or therapists and referrals to outpatient services or rehabilitation programs.

Your Home Hospital team will make sure you have everything you need to safely and comfortably receive care at home. We handle all medical care, just like in the hospital.

Transportation home is arranged based on your situation. Some patients return home with a family member, while others may receive transportation support. When you arrive, your care team will meet you at home to set up your care and review the plan for follow-up visits.

If you need help with meals during your stay, we’ll arrange food delivery to your home.

Caregivers aren't expected to take on medical responsibilities. However, they often play an important role in the decision-making and may help with everyday tasks like helping the patient stay hydrated, get dressed, shower, and go to the bathroom. We'll work with each family to find the right balance based on the patient's needs and the caregiver’s comfort level.

Yes, beloved pets can be a wonderful source of comfort and companionship during Home Hospital care. For everyone’s safety, we ask that pets be secured in another room during visits from your care team. This ensures that we can provide you with undivided attention and that your pet remains safe and undisturbed during medical procedures or consultations.