Contact your provider
If you have symptoms of COVID-19 (cough, fever, loss of smell/taste, muscle aches, runny nose, shortness of breath, and sore throat) or have been exposed to someone with COVID-19, contact your Mass General Brigham provider to get tested. You can contact them by phone or message them through Patient Gateway .
Use the COVID-19 Screener online tool
This always-on web tool allows patients who have symptoms of COVID-19 – or who are concerned about exposure to COVID-19 – to walk through a few automated online questions. At the end of the brief assessment, patients will be directed to next steps based on their health status.
Call the COVID-19 Nurse Hotline
If you are unable to reach your Mass General Brigham provider or do not have a primary care provider, you can call the Mass General Brigham COVID-19 Nurse Line at (617) 724-7000.
Available from 8 a.m. to 4:30 p.m. Monday through Friday (closed on Saturday and Sunday), nurses are available to respond to general or specific questions about COVID-19 for those who have symptoms, believe they may have been exposed, or are looking to learn more.
If testing or treatment is needed, the nurses will guide you through next steps. Interpreters can be added to calls for patients who need it. The nurse hotline is available to anyone that is a Mass General Brigham patient, regardless of immigration status or insurance.
Launch a video visit
Mass General Brigham offers convenient, high-quality virtual urgent care services if you an established Mass General Brigham patient in Massachusetts. If you have concerns about COVID-19 or COVID-like symptoms, you can virtually and securely connect to a provider.
Learn more about virtual visits
You should get tested if you have symptoms of COVID-19 or have been in close contact with someone with COVID-19. Testing is an important way to protect your family, friends, and community. Contact your Mass General Brigham doctor's office or call the Mass General Brigham COVID-19 Nurse Hotline (617-724-7000, Monday–Friday 8:00 a.m.–4:30 p.m.). There are also free community testing sites available in Massachusetts and New Hampshire.
Updated July 26, 2021