The Patient Service Center, our outpatient registration and outpatient insurance referral department, can help you:

• Register as a new patient
• Update your existing patient registration
• Resolve insurance/demographic errors
• Obtain insurance referrals

You can contact us at the following toll-free telephone numbers to complete your registration:

Massachusetts General Hospital 
866-211-6588

Brigham and Women's Hospital / Brigham and Women’s Faulkner Hospital
866-489-4056

Newton-Wellesley Hospital
855-890-9241

North Shore Medical Center / North Shore Physicians Group
855-880-6762

Spaulding Rehabilitation Hospital
844-805-0205

When speaking with a Patient Service Center representative, please be prepared to answer the following:

• Name
• Date of Birth
• Address
• Primary care provider contact information
• Insurance plan and member number
• Race/ethnicity (Optional*)
• Sexual orientation (Optional*)
• Gender identity/expression (Optional*)
• Whether you want to opt into paperless patient billing

*Optional items are questions we ask of all our patients to support efforts to provide better affirming care for everyone.