Patient Registration

Before your first health care visit with a provider at Mass General Brigham, you will need to confirm information about yourself to help with the scheduling and billing process.

The Patient Service Center, our outpatient registration and outpatient insurance referral department, can help you:

  • Register as a new patient
  • Update your existing patient registration
  • Resolve insurance/demographic errors
  • Obtain insurance referrals

You can contact us at the following telephone numbers to complete your registration:

Mass General Brigham Patient Service Center (central registration)
Patient registration 866-489-4056

Brigham and Women's Hospital / Brigham and Women’s Faulkner Hospital
Insurance referral 866-489-4053
Patient registration 866-489-4056

Massachusetts General Hospital 
Insurance referral 866-489-4046
Patient registration 866-211-6588

Mass Eye and Ear
Insurance referral 857-282-7745

Newton-Wellesley Hospital
Insurance referral 855-686-5656
Patient registration 855-890-9241

Salem Hospital / North Shore Physicians Group
Insurance referral 844-367-0879
Patient registration 877-892-7707

Spaulding Rehabilitation Hospital
Insurance referral 781-960-1204
Patient registration 844-805-0205

Wentworth-Douglass Hospital
Insurance referral 857-282-7745

When speaking with a Patient Service Center representative, please be prepared to answer the following:

  • Name
  • Date of Birth
  • Address
  • Primary care provider contact information
  • Insurance plan and member number
  • Race/ethnicity (*Optional)
  • Language/need for an interpreter (*Optional)
  • Sexual orientation (*Optional)
  • Gender identity/expression (*Optional)
  • Disability identity/accommodations (*Optional)
  • Whether you want to opt into paperless patient billing

*Optional items are questions we ask of all our patients to support efforts to provide better affirming care for everyone. All your information is kept private.