Quotes, Order Placement, and Account Access

Mass General Brigham PCMS is an enterprise platform supporting Mass General Brigham Cores. PCMS is the web application that is used to place orders and issue invoices for services completed.

If you have Mass General Brigham user credentials, you can log in directly.

To create a non-Mass General Brigham user login to PCMS:

• Visit https://researchcores.partners.org/account/new
• Select “Don’t have a Mass General Brigham ID?”
• Follow the prompts
• Click Create Account

We ask that you please do not share your password and login with anyone. You may proceed to set up your profile, add active funds/payment methods, and/or place service requests.

For more information on how to set up your account and place orders, once you have logged in the first time, please visit our user guide.

There is information that is required for all service requests, such as:

• Service facility — sequencing, genotyping, biosample services
• Order type — varies by facility
• PI — order's owner
• Funding type — fee for service, grant funded, internal R&D, etc.
• Funding source — PO or PeopleSoft Number and allocation for billing purposes

There is also information that will vary depending on the order type and facility, for example:

• Sample(s) information and details

For more information on how to place service request orders, please log in to PCMS and visit our user guide.

The terms “service request” and “order” are used interchangeably in PCMS. Both are transactional units comprised of a collection of samples, and services or tests to be applied to these samples. Currently, a study is required to place service requests for sequencing, genotyping, and sample processing services.

Service requests are owned by a PI and can be placed by the PI or any researcher associated with the PI's studies. A service request is identified by a unique number generated upon submission. This number should be used by PIs and researchers to request and view information about the service request, such as status, results, data files, etc.

For more information on how to place service request orders, please log in to PCMS and visit our user guide.

Currently, all facilities require that you must have or be associated with an active study in order to create a service request.

For more information on how to place service request orders, please log in to PCMS and visit our user guide.

You will be contacted when data is available. Depending on size, data will be available for download, or can be shipped to you on an external hard drive. Data will remain available from Personalized Medicine for three months.

Please contact the lab if you need information about your specimens or any study specific information.

Regarding historical study, batch and specimen information: We keep information about historical orders placed in GIGPAD (our previous system); however, this information is not accessible via PCMS. For historical details on orders or samples, please contact us.

All of Personalized Medicine’s facilities require an active study in order to request services and submit samples.

Studies can be used for different purposes:

• Grouping of samples for processing or analysis associated with a general IRB number with a unifying theme
• Single PI with several investigators associated with the work. Studies allow setting up the PI/investigator(s) relationships and facilitate managing the data captured under the study. If new investigators join later on, they can be added to the study and access the data gathered easily.
• Grouping of control vs. case samples. Investigators can create studies to help them group and organize their samples and data.

Customers without a study should consider creating a study based on the above criteria.

Please contact the PM BGC lab at PPMCore@partners.org to review your specific use case.

New studies are created by PM BGC’s lab personnel.

If you require a new study first please create PCMS account, if you don’t have one already, for you and for anyone who requires access to the study for order placement. Then please contact the PM BGC lab at PPMCore@partners.org.

For more information on creating new studies and the information needed, please log in to PCMS and visit our user guide.

To obtain access to a study, the PI associated with the study should contact the PM BGC lab at PPMCore@partners.org and request that you be added to the study.

Please contact the PM BGC lab at PPMCore@partners.org and request the changes you need. It is not possible for you to update your study information online.