Virtual urgent care visits are available to patients (ages 3+) in Massachusetts and New Hampshire. Your cost-sharing for these urgent care services will depend on your health plan type. See a list of insurances we accept. Note: We do not accept international insurance plans. If you have questions, please contact the Member Services Department of your health plan for specifics regarding your coverage.
Mass General Brigham will work with your health plan to bill for any amount owed after your visit. By participating in a virtual urgent care visit with Mass General Brigham, you agree to be financially responsible for payment for the services provided to you. If it is later determined that your insurance coverage changed or was not active on the day of your visit, or does not cover virtual urgent care services, you agree to be responsible for payment of the visit and you authorize Mass General Brigham to charge you the cost of the service.
For self-pay patients, the cost of a virtual urgent care visit is $79 and payment will be asked for at the time of visit. The $79 cost only covers the virtual visit and does not cover the cost of any lab charges, imaging orders, additional visits, or referrals.